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3.9 out of 5

"The staff were very friendly and helpful and made us feel very welcome. " More

By a verified traveller on Sun 27 Oct 2019

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
€300* Per night/room 4 Apr - 5 Apr

Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Canary Riverside Plaza Hotel, you're just a quick walk from Thames River. You'll find features such as a full-service spa, an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Enjoy local cuisine and garden views while dining at Quadrato Lounge and Bar
  • English breakfast served daily for a fee
  • Valet parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with massages, manicures and pedicures or Ayurvedic treatments at Health Club
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 3-minute drive from One Canada Square and 5 minutes from Tower of London
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Canary Riverside Plaza Hotel ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Canary Riverside Plaza Hotel

Everyone (2) Couples (2) Family (3)
4 out of 5

Posted by on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Reservations team

Dear Guest, Thank you for choosing Canary Riverside plaza for your stay. We look forward to welcome you soon.

5 out of 5
The staff were very friendly and helpful and made us feel very welcome.

Posted by on 27 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Reservations Team

Dear Guest, Thank you for taking the time to leave such a great rating. We are happy to see you have enjoyed your stay at Canary Riverside Plaza Hotel. We are looking forward to welcoming you soon back to our Hotel. With warm regards, Reservations Team

3 out of 5

Close to London city airport

After being stranded at London City Airport, I booked this hotel for 1 emergency night. Staff is very friendly, rooms are spatious, quality of the tv sugnal could be improved, minibar well equipped and a good hotel restaurant. My shower only had very warm to super hot - so no shower in the morning.

Posted by , from Zurich on 5 Mar 2018

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Comment from Hotel Management

6 Mar 2018 by Debora Izzi

Dear Martin, Thank you for your kind feedback. We are thrilled to know that you found our staff very friendly and our rooms quite spacious with a good selection of mini bar choice and also that you praised our Restaurant. On the other hand we are sorry to hear about your experience with our TV signal and the incident with the shower temperature. We will follow up with our Engineering department accordingly. We are looking forward to welcome you back soon. Sincerely Yours, Management Team

4 out of 5

good

Good hotel in London. Friendly and comfortable but a bit far from city centre. Nice SPA.

Posted by on 12 Aug 2015

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4 out of 5
Needs some refurbishment for this price !

Posted by on 8 May 2023

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Comment from Hotel Management

9 May 2023 by Hotel Management

Dear Mr. Plattner,Thank you for taking the time to provide your feedback. We are committed to continuously improving and your input is invaluable to us. We have passed your information to our Senior management team and hope to welcome you back in the near future.Kind regards,Hotel Team

2 out of 5
Das Hotel hatte vor langer Zeit vermutlich mal den 5Sterne Status. Der ist heute bei weitem nicht mehr gerechtfertigt. Die Infrastruktur ist alt und heruntergekommen. Das personal bemüht sich, sagt aber auch, dass sie vom management im Stich gelassen werden. Das war der Preis bei weitem nicht wert.

Posted by , from Benken SG on 14 Apr 2022

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5 out of 5
Friendly personnel and great advice of restaurants. Nice gym!

Posted by , from Finland on 7 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by Reservations Team

Dear Mr. Lasse, Thank you for taking the time to review your recent stay at Canary Riverside Plaza Hotel. We are pleased to read you have enjoyed your stay. Thank you once again for the amazing rating and review and we are looking forward to welcoming you soon to our Hotel. Kind regards, Reservations Team

About the Canary Riverside Plaza Hotel

Location 46 Westferry Circus, London, England E14 8RS

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:

  • One of the swimming pools
  • Fitness facilities
  • Spa
  • Hot tub
  • Tennis courts

Property Features

Canary Riverside Plaza Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5931 square feet (551 square metres) and includes conference space. A kids' pool, a health club, and a hot tub are also featured at the luxury Canary Riverside Plaza Hotel. You'll have access to the indoor pool and health club at a partner property. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star London hotel.

  • 1 building
  • 142 guestrooms or units
  • 8 levels
  • Conference rooms
  • 5931 sq ft of conference space
  • 551 sq. m of conference space
  • Built in 1999
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: London Limehouse Station (1.4 km / 0.9 mi)
  • Metro station: Westferry Station (0.4 km / 0.2 mi)
  • Parking: Valet parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Canary Riverside Plaza Hotel offers 142 air-conditioned accommodations with minibars and video game consoles. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Quadrato Lounge and Bar – Overlooking the pool and garden, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golf lessons available nearby
  • Sailing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Health Club has 1 treatment room. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Children under 16 may access the health club facilities and indoor pool Monday-Saturday 8:30-10:30 AM, and Sunday 9-11 AM. Children between 16-18 may access these facilities during all operating hours when accompanied by an adult.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 70.00 per night.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 15 lb per pet)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 26 per person
  • Valet parking fee: GBP 35 per night
  • Secured extended parking fee: GBP 35 per night
  • Rollaway bed fee: GBP 70.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canary Riverside Plaza Hotel London
  • Canary Riverside Plaza
  • Canary Riverside Plaza Hotel Hotel
  • Canary Riverside Plaza Hotel London
  • Canary Riverside Plaza Hotel Hotel London

You should know

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.