A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a meeting room.
Colonnade Hotel London offers 43 accommodations with coffee/tea makers and designer toiletries. These individually furnished accommodations include double sofa beds. Beds feature premium bedding. 28-inch flat-screen televisions come with premium cable channels.
Bathrooms include showers and hair dryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Colonnade Hotel London. During your stay, you'll be within walking distance of Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.
Free WiFi
Enjoy British cuisine while dining at Polo Terrace
English breakfast served daily for a fee
Amenities include a front-desk safe, a meeting room, and a multilingual staff
Just a 4-minute drive from Hyde Park and a few minutes from Marble Arch
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the boutique Colonnade Hotel London.
Smoking is allowed in designated areas at this 4-star London hotel.
For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10 AM.
Polo Terrace - This bar specializes in British cuisine.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Daily English breakfast available 7:30 AM to 10 AM for a fee: GBP 17.95 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
Polo Terrace
Family friendly
Babysitting (surcharge)
In-room sofa bed
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Business services
Meeting room
Outdoors
Garden
Terrace
Accessibility
Lift
More
1 building
4 floors
Built in 1865
Designated smoking areas (fines apply)
Victorian architecture
Room amenities
Bedroom
Blackout drapes
Double sofa bed
Hypo-allergenic bedding
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
28-inch flat-screen TV with premium cable channels
DVR
IPod dock
Food and drink
24-hour room service
Coffee/tea maker
More
Air conditioning (climate-controlled)
Individual furnishings
Iron/ironing board
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 50.0 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: GBP 25 per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: approximately GBP 17.95 per person
Early check-in fee: GBP 20 (subject to availability)
Late check-out fee: GBP 20 (subject to availability)
Rollaway bed fee: GBP 50.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Colonnade Hotel London
Colonnade London
The Colonnade London England
The Colonnade London Hotel London
The Colonnade Hotel London
The Colonnade Hotel London
The Colonnade London England
The Colonnade
Colonnade Hotel London Hotel
Colonnade Hotel London London
Colonnade Hotel London Hotel London
Colonnade Hotel London Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 132 out of 1000 reviews
10 - Excellent
132
Rating 8 - Good. 221 out of 1000 reviews
8 - Good
221
Rating 6 - Okay. 174 out of 1000 reviews
6 - Okay
174
Rating 4 - Poor. 187 out of 1000 reviews
4 - Poor
187
Rating 2 - Terrible. 286 out of 1000 reviews
2 - Terrible
286
5.8/10
Cleanliness
6.4/10
Staff & service
5.0/10
Amenities
5.2/10
Property conditions & facilities
Reviews
2/10 Terrible
Dawn
2 Feb 2026
Disliked: Cleanliness, staff & service, amenities
The hotel was closed and we had to find a new hotel so will need a refund and compensation
I flew in from America show up to my hotel and there's a sign on the door saying that the hotel is closed. Just like that. No warning. No email, no text. Nothing ahead of time. Just show up and find out that it's not open for business. I tried to file for travel insurance. They said that that type of incident is not covered. At least I got my refund but had to pay double for a new hotel. Absolutely horrible. No communication.
Wendy
Stayed 11 nights in Dec 2025
2/10 Terrible
IOANNIS
Travelled with group
26 Dec 2025
Disliked: Cleanliness, staff & service, amenities
1 star is not the rate for Colonnade Hotel. Is for hotels.com platform!!! The reason is that I had 3 nights booking for 2 persons (23-26 December). We went to the hotel at Tuesday 23 Dec. around 7pm just to see the hotel CLOSED and a note attached in the main door saying that the company went into administration (insolvency), leading to an immediate closure (1st photo). I booked another hotel nearby, and contacted hotels.com (via website chat) explaining the situation, and ask for refund (as it was in 2nd paragraph in the note). They said that they will contact the hotel (which is closed, and no one will answer!) to check. Finally I received an email from hotels.com saying "After multiple attempts to contact the property on your behalf, we were unable to obtain approval for a waiver. Based on this, the original cancellation policy will apply." which means NO REFUND!!!
The second time I've stayed at this hotel. Rooms are clean and tidy, and only a short walk from Warwick Avenue Underground station and Little Venice.
Behind the hotel is a bar/off-licence called 'Real Drinks', lots of different beverages you can drink in or take away, and a superb pub called 'The Prince Alfred'.
I absolutely LOVED my stay at The Colonnade. The staff was very friendly and helpful and my room was great! There was plenty of hot water when I showered, housekeeping was great! The hotel was conveniently located to the Warwick Metro which was literally 2min away or an easy maybe 15min tops walk to Paddington Station. The area was safe and quiet and had some great restaurants and an amazing pub literally just around the corner.
I can’t wait to come back
Laurie Ferguson
Stayed 13 nights in Oct 2025
6/10 Okay
Jacqueline
Travelled with group
15 Nov 2025
The decoration was tired and the bedroom curtains needed replacing and the wall paper changed as it was falling off the wall.
Breakfast was sparce.
Staff was very welcoming however I was very disappointed with my stay overall. Bathroom was not very clean, hair and gunc in shower. Also no hot water for a shower, when I asked staff I was told to also run the tap in the sink which did then bring through some luke warm water but not acceptable for a shower or for the price paid for stay.
Hope
Stayed 1 night in Nov 2025
4/10 Poor
Julia
6 Nov 2025
Disliked: Staff & service
The property was fine to crash for the night after a work event.
The worst part of the stay was the check-in. It felt more like a customs interrogation in Eastern Europe than a hotel check-in!
There wasn't a lot of communication, a bit of false advertisement, and little welcome. And no lift to upper floors, beware light handicaps.
Ann Marie
Stayed 6 nights in Oct 2025
8/10 Good
jon
Travelled with partner
25 Oct 2025
Liked: Staff & service, amenities
Overall the visit was really good.. loved the daily room clean. And how pleasant and helpful the staff where..
The room was dated, however that is because the place is victorian.
The decor some things where like the carpet was frayed in patches and a few places has cracks in the wall and out side front window. Bathroom clean though as well had cracked paint on the front panel.
Staff are friendly and helpful..
Overall was good.
Pathetic hotel and please avoid at all costs
The rooms are in horrible state and not to mention antic lift
Just nothing right about this place
Hemant
Stayed 1 night in Sep 2025
6/10 Okay
Gareth
Travelled with partner
3 Oct 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very few amount of electric sockets in the room especially with 1 of the broken. The room was clean on 1st appearance but top of cupboard covered in dust. Room interior is dated including carpet, little amount of storage room.
Front desk staff very pleasant and helpful especially on helping us to store our cases on checkout day so we could have a final day in the city without our luggage. Very close to the nearest underground station
Had a great stay here and will definitely return. Plenty of charm in the building and great location. Very impressive staff who took great care and were friendly and helpful
Thomas
Stayed 1 night in Sep 2025
6/10 Okay
Dan
25 Sept 2025
Dan
Stayed 1 night in Sep 2025
6/10 Okay
Dan
Business traveller
24 Sept 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Cheap but needs an upgrade
Friendly staff, but old and tired hotel. Lots of unfinished fixings, and no hot water (in two stays)
In desperate need of a refurbishment,with many facilities in the room not working prperly.
Close to a tube statino is the only positive I have for this property.