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Cranbrook Hotel

2.5 star property

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Photo gallery for Cranbrook Hotel

Exterior
Iron/ironing board, free WiFi
Restaurant
Lobby
Reception

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
22-24 Coventry Road, Ilford, England, IG1 4QR
  • Place, Valentines Park
    ‪3 min walk‬
  • Place, Exchange Ilford
    ‪3 min walk‬
  • Place, South Park
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪120 min drive‬

Room options

View all photos for Double Room

Iron/ironing board, free WiFi

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Room

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Cranbrook Hotel

This smoke-free hotel features a meeting room, a 24-hour front desk, and free self parking. WiFi in public areas is free. Other amenities include a banquet hall.
Cranbrook Hotel offers 60 accommodations with coffee/tea makers. LCD televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
During your stay at Cranbrook Hotel, you'll be close to ExCeL Exhibition Centre. Free WiFi in public areas, free self parking, and a meeting room are available.
  • Free WiFi
  • Free self parking
  • Amenities include a meeting room
  • 11 minutes by car from ExCeL Exhibition Centre and 9 minutes from Thames River
Public spaces have free WiFi. Self parking is free.

This Ilford hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cranbrook Hotel

Cranbrook Hotel Ilford

Cranbrook Hotel Ilford, Essex

Cranbrook Ilford

Cranbrook Hotel Hotel

Cranbrook Hotel Ilford

Cranbrook Hotel Hotel Ilford

Cranbrook Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 170 out of 1003 reviews
Rating 8 - Good. 271 out of 1003 reviews
Rating 6 - Okay. 231 out of 1003 reviews
Rating 4 - Poor. 152 out of 1003 reviews
Rating 2 - Terrible. 179 out of 1003 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Zbignev

Business traveller
Disliked: Cleanliness, staff & service, amenities
Then we arrived,i paid all deposits showed my id and after all that the guy in reception told us he have no rooms for us and send us to different hotel Park Hotel.We went there and find out there's no parking space.Then we decided to come back to same hotel and asked for our room.Again we heard apologises but there is no rooms left.I asked them why you taking bookings, when you haven't got enough rooms.Again apologies and after that he send us to some kind of places like shelter style.We stayed there,because we had no there to go and was every tired. We will raise the complaint to have the refund paid back.Very bad service never come back to this place.Not satisfied at all.
Stayed 1 night in Feb 2026

10/10 Excellent

Wayne

Stayed 1 night in Jan 2026

10/10 Excellent

Stan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean hotel friendly staff good parking
Stayed 2 nights in Dec 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service
Great service as usual. Everything I need from this hotel it provided. Parking, close the the ilford station. Not expensive.
Stayed 2 nights in Dec 2025

2/10 Terrible

Connor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

2/10 Terrible

Nithya

Stayed 7 nights in Dec 2025

10/10 Excellent

Stan

Business traveller
Liked: Staff & service, room comfort
Parking was good and easy to park.
Stayed 2 nights in Dec 2025

8/10 Good

Amaan

Stayed 4 nights in Dec 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities
Very helpful, good location for accessing the Elizabeth line, clean rooms, reasonably priced and parking..
Stayed 3 nights in Dec 2025

10/10 Excellent

Stan

Business traveller
Liked: Room comfort
Room was clean and parking was ok. Able to get to work comfortably.
Stayed 3 nights in Nov 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities
Won’t be staying again
Stayed 1 night in Nov 2025

2/10 Terrible

Ashfakul

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mattress's was so bed that can’t sleep and floor carpet was not walkable, they use Clorox that I can smell soon walk it the room.
Stayed 7 nights in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not have a car and do not want to answer this question.
Stayed 28 nights in Nov 2025

8/10 Good

Prathish, Bridgwater

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
Everything gone good except the behaviour of the reception staff present on 05th Dec is not a Welcoming one, that's why it losses a star
Stayed 1 night in Dec 2025

4/10 Poor

Richard

Disliked: Cleanliness, amenities
Had to be ther worst stay I’ve ever had there, uncomfortable bed, unclean sheets, very noisy room, cold shower and even the sink leaked when I was shaving causing wet socks before work, what a joke!
Stayed 1 night in Dec 2025

6/10 Okay

Susie

The room was ok, didn’t love the slanted ceiling which made me have to constantly be careful not to hit my head. The shower head holder was broken so you have to keep holding it to shower. The heater worked well, room was always toasty even in freezing weather. Daily housekeeping is offered but I wish they would provide “do not disturb” signs, as I was woken up everyday of my stay to open my door and say “no thank you” to the cleaner, which was terrible for me as I have sleep issues and having my sleep disturbed everyday ruined my experience.
Stayed 5 nights in Nov 2025

6/10 Okay

Les

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff very pleasant We did onow about the £100 security deposit, , this is the only hotel I know off in the UK that takes one. The room was run down and badly needs a refurburb. The room was comfortable and clean.
Stayed 1 night in Nov 2025

2/10 Terrible

Junaid

Disliked: Cleanliness, staff & service, property conditions & facilities
We went there and they asked us to go to their other hotel. We were so tired after a long travelling. And they were saying we are renovating the room so just go to our other hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Richard

Was a pleasant stay, easy check in, comfortable room, only annoying thing is going back out to the car to put a piece of paper inside for parking
Stayed 1 night in Nov 2025

8/10 Good

S

Liked: Amenities
Everything was fine except for the carpet, which needs to be steam cleaned or replaced
Stayed 3 nights in Nov 2025

10/10 Excellent

Sotero

Stayed 1 night in Nov 2025

6/10 Okay

Kirsty

Travelled with family
Disliked: Staff & service, amenities
Front desk staff abroupt and rude. Parking can be difficult, if there isnt any space you will need to look on a side street. Room was small could be updated, bathroom is more of a shower room not suitable for larger people the shower was over filling due to the drainage so the shower had to be turned off to allow the walter build up to go down before finishing your shower, towels could be bigger but that os a preference. We was woken up by staff banging the door wanting to clean our room an hour before check out.
Stayed 1 night in Nov 2025

6/10 Okay

Stan

Disliked: Cleanliness, property conditions & facilities
Waited to park at the front as I was unaware there was parking at the back. Very basic hotel but had a comfortable night sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Damir

Liked: Cleanliness, amenities, property conditions & facilities
great stay
Stayed 3 nights in Nov 2025

6/10 Okay

S

Stayed 1 night in Nov 2025

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