Crowne Plaza London - Docklands by IHG

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview
Rooms
Location
Policies

Popular amenities

Room service
Bar
Pool
Air conditioning

Explore the area

Western Gateway, Royal Victoria Dock, London, England, E16 1AL

ExCeL Exhibition Centre
‪4 min walk‬
O2 Arena
‪3 min drive‬
Westfield Stratford City
‪9 min drive‬
London (LCY-London City)
‪5 min drive‬

Room options

Standard Room

Excellent

25 sq m
Sleeps 2
1 Twin Bed

Standard Room, 1 Double Bed, Accessible

Excellent

25 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

Wonderful

25 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

Very good

33 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Minicooler)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Wonderful

25 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed (Mini cooler)

Wonderful

25 sq m
Sleeps 2
1 Double Bed

Standard Room, 2 Double Beds (Mini cooler)

Very good

25 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds

25 sq m
Sleeps 4
2 Double Beds

Premium Room

Sleeps 1
1 Twin Bed

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

18 Aug - 19 Aug

About this property

Crowne Plaza London - Docklands by IHG

Waterfront hotel with a full-service spa and a fitness center

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Housekeeping is available once per stay.

Crowne Plaza London - Docklands by IHG offers 210 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rinu. Services include massages. The spa is open daily.

Our customers tell us they can't get enough of Crowne Plaza London - Docklands by IHG's great location. During your stay, you're just a quick walk from ExCeL Exhibition Centre. Free WiFi in public areas, a full-service spa, and an indoor pool are available.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Indulge with massages at Rinu
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym and a steam room
Guests have great things to say about the breakfast and the clean accommodations
5 minutes by foot from ExCeL Exhibition Centre and a 3-minute drive from Thames River

Crowne Plaza London - Docklands by IHG offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A fitness center, spa services, and multilingual staff are also featured at the eco-certified Crowne Plaza London - Docklands by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Crowne Plaza London - Docklands by IHG has a restaurant on site.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 25 per day; includes in/out privileges)
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19.99 per person
A bar/lounge
A restaurant

Things to do

Full-service spa
Gym
Indoor pool
Steam room

Family friendly

Babysitting (surcharge)
Free cot
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference space
Meeting room

Outdoors

On the waterfront

Full-service spa

In-room massages
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Assistive listening devices
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
5 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Food and drink

24-hour room service
Coffee/tea maker

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GBP 30.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 19.99 per person
Self parking fee: GBP 25 per day (in/out privileges)
Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Hotel London Docklands

Crowne Plaza London Docklands

London Docklands Crowne Plaza

Crowne Plaza London - Docklands England

Crowne Plaza London - Docklands Hotel London

Crowne Plaza London Docklands Hotel

Crowne Plaza Docklands Hotel

Crowne Plaza Docklands

Crowne Plaza London Docklands

Crowne Plaza London Docklands an IHG Hotel

Crowne Plaza London - Docklands by IHG Hotel

Crowne Plaza London - Docklands by IHG London

Crowne Plaza London - Docklands by IHG Hotel London

Crowne Plaza London - Docklands by IHG Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

R

5 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were most helpful in meeting all my needs and providing all necessary information for me to get through the hotel; retained my luggage temporarily when asked for; provided a comfortable bedroom with excellent facilities; and even helped me get back into my room when I inadvertently locked myself out. The transport links from here are convenient, but it is testament to the hard work of the staff that they made my stay as stress-free as possible. Would certainly recommend for anyone going to ExCeL London or nearby.

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with family

5 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza docklands London.

Very nice hotel, pool smaller than expected. Parking quite restricted and you cannot prebook. But lovely condition and well laid out.

Stayed 1 night in May 2025

10/10 Excellent

Fiona

Travelled with family

5 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

2/10 Terrible

Laura

Travelled with family

3 May 2025

The check in was very difficult, not helpful, abrupt and quite rude. Not a great start to a birthday celebration

Stayed 1 night in May 2025

8/10 Good

Brett

Travelled with family and small children

1 May 2025

Liked: Staff & service, amenities, property conditions & facilities

Staff were very friendly and helpful, especially at the Spa and front desk. It was slightly annoying having to get a key card for the lobby toilets.

Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Travelled with family

28 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Travelled with family

27 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Ian

27 Apr 2025

Stayed 1 night in Apr 2025

8/10 Good

Hannah

Travelled with family

23 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Stayed in a comfortable room with two double beds for two nights. Very comfortable beds. Quiet rooms from an external point of view despite being in the flight path for the City airport. Quite a bit of noise from the corridor though. Breakfast a good selection although they weren't very good at restocking empty items or clearing dirty plates so the table got quite cluttered. The pool are was ok although not many places to sit.

Stayed 2 nights in Apr 2025

10/10 Excellent

Shaneel

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

2/10 Terrible

MICHAEL

21 Apr 2025

Stayed 7 nights in Jun 2023

8/10 Good

Jenny

Travelled with family

21 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We really enjoyed our stay, the staff were friendly and accommodating. The swimming facilities really made our stay more special. Breakfast was really good with lots of choice. Check in and check out was easy. Rooms were well equipped and comfy. Nice location and easy access to all areas of London that we needed.

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a very pleasant stay, thank you :)

The hotel was very good, very clean and professional staff. We arrived as a large family and they provided us with a cot, extra blankets and extra water in our room complimentary. The morning breakfast buffet was also very good, the options were very nice. Only critic I would say is that the coffee machine broke down during breakfast and it wasn't to my liking to be honest, coffee was bitter. But overall it was an excellent stay, couldn't fault it. Also we were bit disappointed that we couldn't access the pool as the timings for children cuts off at 7:30pm so please consider extending this.

Stayed 1 night in Apr 2025

8/10 Good

Miss Joanne

11 Apr 2025

Stayed 1 night in Apr 2025

6/10 Okay

Jade

11 Apr 2025

Liked: Cleanliness

Location of the hotel is convenient. Room cleanliness was great, thank you house keeping. The staff wasn’t very knowledgeable about what spa services they offer. Heard different things from different staff members if there was any spa treatments available. Very unhelpful and disappointing since Expedia listed that this hotel offers massages and that was one reason I booked here. Overall good stay, probably wouldn’t stay here again.

Stayed 1 night in Apr 2025

8/10 Good

Jake

8 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Travelled with family

1 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing all around

Stayed 1 night in Mar 2025

10/10 Excellent

James

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was as it should have been. Room was clean and a good size and the breakfast was great.

Stayed 1 night in Mar 2025

10/10 Excellent

Helen Lucy

Business traveller

30 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel with excellent service

Decent quality hotel in a convenient location for Excel and City Airport. Always water provided in the bedroom and comfortable beds. Staff are friendly and helpful.

Stayed 1 night in Mar 2025