Crowne Plaza London Heathrow T4 by IHG

4.0 star property

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Photo gallery for Crowne Plaza London Heathrow T4 by IHG

Exterior
Reception
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Daily full breakfast (GBP 19.95 per person)

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
Terminal 4, Swindon Road, London Heathrow Airport, Hounslow, England, TW6 3FJ
  • Twickenham Stadium
    ‪13 min drive‬
  • Thorpe Park
    ‪13 min drive‬
  • Hampton Court Palace
    ‪16 min drive‬
  • London (LHR-Heathrow)
    ‪7 min drive‬

Room options

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(240 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Club Floor)

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9.6 out of 10
Exceptional
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(12 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Crowne Plaza, Club Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza London Heathrow T4 by IHG

Art Deco hotel with a restaurant connected to a rail/subway station in Hounslow
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Crowne Plaza London Heathrow T4 by IHG offers 304 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the breakfast at Crowne Plaza London Heathrow T4 by IHG. During your stay, you'll be connected to a rail/subway station and close to Twickenham Stadium. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 12 minutes by car from Twickenham Stadium and 13 minutes from Runnymede Air Forces Memorial
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1313 square feet (122 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza London Heathrow T4 by IHG. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Urban Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
Destination Bar - This bar serves dinner and light fare. Open daily.
Express Cafe & Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, German, Hindi, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to midnight at scheduled times
  • Secured, covered parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; GBP 19.95 for adults and GBP 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Destination Bar
  • Express Cafe & Restaurant
  • Urban Brasserie

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,313 square feet of conference space
  • 4 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Handrails in stairways (105 centimetre high)
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height bed (64 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)
  • Wheelchairs on site

More

  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 9.00 for children
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 2 (one-way), (up to 12 years old)
  • Covered self parking fee: GBP 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza London Heathrow T4 Hotel Hounslow
Crowne Plaza London Heathrow T4 Hotel
Crowne Plaza London Heathrow T4 Hounslow
Crowne Plaza London Heathrow
Crowne Plaza London Heathrow T4
Crowne Plaza London Heathrow T4 by IHG Hotel
Crowne Plaza London Heathrow T4 an IHG Hotel
Crowne Plaza London Heathrow T4 by IHG Hounslow
Crowne Plaza London Heathrow T4 by IHG Hotel Hounslow

Crowne Plaza London Heathrow T4 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1038 out of 1596 reviews
Rating 8 - Good. 379 out of 1596 reviews
Rating 6 - Okay. 100 out of 1596 reviews
Rating 4 - Poor. 47 out of 1596 reviews
Rating 2 - Terrible. 32 out of 1596 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Ok for overnight but that is it

The hotel was ok for an overnight stay. The carpet was dirty in areas, there was someone else’s hair in the shower, soap dispenser in the shower was empty.
Stayed 1 night in Apr 2025

10/10 Excellent

Glenn

Stayed 1 night in Apr 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport layover

Allocated a twin room-not what was booked
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the hotel. The staff were incredibly nice. We would definitely book again if we do come back for another visit.
Stayed 5 nights in Apr 2025

10/10 Excellent

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay. Excellent breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Heathrow hotel

Quiet convenient clean lively Heathrow airport hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Sunita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and beautiful clean hotel

Beautiful and clean hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable and easy walkable access to Terminal 4 at Heathrow. Restaurant had excellent food. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Alene

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service. Large, comfortable room and bath except for extremely hard mattress and pillow. We did not sleep well. Although we loved the meal and service, we would probably pass due to the poor night’s sleep.
Stayed 1 night in Apr 2025

6/10 Okay

Donald

Stayed 2 nights in Apr 2025

10/10 Excellent

Tacita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower, comfortable bed. Very quiet and nice club lounge.
Stayed 1 night in Apr 2025

8/10 Good

Margaret

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for stopover

Great stop over after flight comfy rooms and great shower
Stayed 1 night in Apr 2025

8/10 Good

Sally

Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We had a morning flight out of Terminal 4 so travelling to London the evening before took all of the stress out of the journey.
Stayed 1 night in Apr 2025

10/10 Excellent

Cordelia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Guy, Saskatoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat this location if flying in or out of terminal 4. Closest to terminal 4. If arriving great for sleeping. If leaving, forget about airline warning of arriving 2 & 1/2 hours early before flight. Get up and go to terminal 1-1 1/2 hrs before fight. Great location.
Stayed 1 night in Apr 2025

6/10 Okay

Lindsay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room was not clean upon arrival. It had a huge vomit stain on the carpet as soon as we walked in. The towels were also damp in the bathroom. Also, the bed was a king, but the pillows were tiny and flat. The staff at the hotel were very friendly and eager to help. It was the cleanliness I had a problem with.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Stayed 1 night in Apr 2025