Aparthotel

Dockside Apartments at Excel

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Fridge, microwave, stovetop, coffee/tea maker

In-room safe, desk, blackout curtains, iron/ironing board

Overview
Prices
Location
Amenities
Policies

Excellent

Popular amenities

Breakfast available
Parking available
Dryer
Washer
Kitchen
Free WiFi

Explore the area

1014B Dockside Road, London, England, E16 2FQ

Place, ExCeL Exhibition Centre
‪6 min walk‬
Place, O2 Arena
‪6 min drive‬
Place, London Stadium
‪10 min drive‬
Airport, London (LHR-Heathrow)
‪56 min drive‬

Room options

Studio

40 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom

40 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom, River View

41 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Apartment, Multiple Beds

1 bedroom
Sleeps 3
2 Large Twin Beds and 1 Double Sofa Bed

Studio, River View

40 sq m
1 bedroom
River view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Free WiFi
Air conditioning
Housekeeping
24/7 front desk

includes taxes & fees

20 Oct - 21 Oct

About this property

Dockside Apartments at Excel

Aparthotel units with kitchens, near ExCeL Exhibition Centre

Along with a snack bar/deli, this smoke-free aparthotel has self parking and concierge services. WiFi in public areas is free. Other amenities include dry cleaning and laundry facilities. Each apartment features a washer/dryer and a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a flat-screen TV, and a coffee/tea maker. Weekly housekeeping is available.

Dockside Apartments at Excel offers 63 accommodations with washers/dryers and safes. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

During your stay at Dockside Apartments at Excel, you'll be within walking distance of ExCeL Exhibition Centre. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This comfortable aparthotel has 63 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.

Each apartment offers a kitchen, a washer/dryer, and a flat-screen TV
Free WiFi
Continental breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry and a concierge
10 minutes by foot from ExCeL Exhibition Centre and a 4-minute drive from IFS Cloud Royal Docks Station

There's a snack bar/deli on site. WiFi is free in public spaces. Dockside Apartments at Excel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star London aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of GBP 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 15 for adults and GBP 15 for children
Self parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property is professionally cleaned

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

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Dockside Apartments at Excel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

10/10 Excellent

Verified traveller

2 Apr 2020

Liked: Cleanliness, amenities

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

1 Apr 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

8/10 Good

Lorraine

1 Apr 2020

Liked: Room comfort

Amazing Apartment but poorly managed

These apartments look amazing! Super stylish and with great views of the river. However, I don’t think I got the customer care I would have, if I stayed in a hotel. The man on the receptions was welcoming, but I was shocked when he asked for £100 deposit, so please take note. Thankfully I had cash on me, as I hate paying deposits with card, as it takes ages to get the money back! On the table in the apartment there was a huge list of items and the cost of them if you damaged them and the prices were ridiculous! It was very worrying! Literally EVERYTHING was listed! The room was also VERY hot! It was a spring day, and it was way too warm. I couldn’t work the AC so I went downstairs to the reception and there was a lady on now and she told me how to work it. While I was there I also realised I hadn’t been given a receipt for my £100 deposit and was a little worried. I asked the lady for one and she asked how much did I pay? Which was a little concerning, surely everyone pays the same? Or do they charge what they like at the time? The AC still didn’t work, so I gave up in the end and just had to cope with the heat! I mentioned this at check out to a different member of staff and they said they only switch it on in summer! The room also wasn’t as clean as it first appeared either with dirty handprints on the doors and crumbs on the sofa, which was a shame. A great looking apartment, but in my opinion not managed professionally.

Stayed 1 night in Mar 2020

10/10 Excellent

brian

21 Mar 2020

Stayed 4 nights in Mar 2020

10/10 Excellent

Gary

Business traveller

21 Mar 2020

Liked: Cleanliness, room comfort

Stayed 4 nights in Mar 2020

8/10 Good

Victoria

15 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goood stay

Stayed 1 night in Mar 2020

10/10 Excellent

Rochelle

24 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

22 Feb 2020

Stayed 2 nights in Feb 2020

10/10 Excellent

OLUWATOSIN

3 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

2 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

8/10 Good

Rosemarie

Travelled with group

13 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely place!

Had a short stay but nevertheless was welcomed by the staff and felt cared for. Tahmim was a great help! Hoping to stay another time!

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group

13 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Stay was very nice, staff were friendly! Overall i recommend others to stay at this apartment.

Stayed 1 night in Jan 2020

4/10 Poor

Sudip

2 Jan 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor Experience.

Negatives: 1) The heating failed the second night we were there. While we were provided with heaters after we asked, the staff were not pro active, and the heating system had still not been fixed 5 days later when we left. 2) The shower head started leaking and completely soaked the bathroom. The problem was reported, but still not fixed by the time we left. 3) The kitchen is described as 'well equipped'. It is not. There was no knife, and only one tiny pot to cook with. 4) The second blanket in the room was dirty, and had a large lipstick stain on it, which was very unhygienic. Positives: 1) Good location, close to DLR station.

Stayed 6 nights in Dec 2019

10/10 Excellent

ABDULLAH

1 Jan 2020

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller

30 Dec 2019

Liked: Cleanliness, room comfort

Disliked: Staff & service

Docklands stay

Overall the room was nice and clean however the receptionist informed me that my room is 706, she even wrote it down on the card, as the lifts wasn’t working I had to climb all them steps even though i had a back knee. Once I was on the 7th floor, the key card was not working, so I had to go down those steps again to the receptionist and found out that the room was actually 703 instead. This was quite frustrating as the lifts wasn’t working and I had to climb all them steps, knowing I had a really bad knee.

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

24 Dec 2019

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

22 Dec 2019

Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

8/10 Good

Neal

Travelled with family

16 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

8/10 Good

Deborah

Travelled with family

16 Dec 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely virtually new apartment let down by staff.

These apartments are either very recently refurbished or virtually brand-new as everything within a apartment and the decor was pristine A couple of things left the whole experience down one was the check in the security chap said initially they had no record of us on his list and we were made to sit in a separate waiting room waiting to check-in this required me to re-check my booking to see if I had made a mistake where in fact I had not mistake was on behalf of the apartments not mine. When we were shown through to the very small reception desk the lady behind did not even look up to say good afternoon prompting me to announce our presents by saying good afternoon. Eventually we did check in and the next problem was one of the tulips was out of service which led to quite a long delay getting to our room which was on the top floor and when we checked out likewise. However the apartment was lovely ideally situated for the DL are trains and London city airport. If these two issues can be addressed the whole experience would’ve been five stars.

Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

14 Dec 2019

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

Stayed 3 nights in Dec 2019

10/10 Excellent

Jie

8 Dec 2019

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

29 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

6/10 Okay

Ei

25 Nov 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

23 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartment was very nice...the only issue we had was the heat/thermostat. The room was very hot and we could not regulate without turning completely off.

Stayed 7 nights in Nov 2019