DoubleTree by Hilton Hotel London ExCel

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Dates

August 2025

September 2025

Enjoy meals in a stylish dining area with communal tables and cozy booths.

Relax in a stylish space with a comfortable leather sofa, white console table, and a large round mirror.

Welcome to our contemporary lobby, featuring a curved floor design and a spacious reception area with a flat-screen TV.

Relax in this stylish room with a flat-screen TV, comfortable sofa, and large window offering a view of the outdoors.

Situated by the waterfront, this hotel offers stunning views of the surrounding area.

Overview
Rooms
Location
Policies

Popular amenities

Room service
Bar
Housekeeping
Air conditioning
Pet-friendly

Explore the area

Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

ExCeL Exhibition Centre
‪3 min walk‬
O2 Arena
‪6 min drive‬
Westfield Stratford City
‪10 min drive‬
London (LCY-London City)
‪14 min walk‬

Room options

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed (Water View)

Wonderful

24 sq m
Sleeps 2
1 Queen Bed

Room, 1 Queen Bed

Excellent

21 sq m
Sleeps 2
1 Queen Bed

Deluxe Suite, 1 King Bed (Water View)

54 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Water View)

Exceptional

24 sq m
Sleeps 2
1 King Bed

Suite, 1 Queen Bed, City View

31 sq m
City view
Sleeps 2
1 Queen Bed

Suite, 1 Queen Bed, Balcony

31 sq m
City view
Sleeps 2
1 Queen Bed

Room, 1 Queen Bed with Sofa bed

Excellent

21 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Twin Room (Guest)

Exceptional

21 sq m
Sleeps 2
2 Twin Beds

Deluxe Twin Room, Accessible, View

Very good

24 sq m
Water view
Sleeps 2
2 Twin Beds

Deluxe Room, 1 Queen Bed, Balcony

Exceptional

24 sq m
Sleeps 2
1 Queen Bed

Deluxe Twin Room, View

24 sq m
Sleeps 2
2 Twin Beds

Twin Room, Accessible

Very good

21 sq m
Sleeps 2
2 Twin Beds

Suite, 1 King Bed, City View

31 sq m
City view
Sleeps 2
1 King Bed

Room, 1 Queen Bed, Accessible

Exceptional

21 sq m
Sleeps 2
1 Queen Bed

Similar properties

Experience the unique architecture of this hotel, featuring a curved facade with a striking pattern of vertical panels and a spacious outdoor seating area.

Pool
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

15 Aug - 16 Aug

About this property

DoubleTree by Hilton Hotel London ExCel

Waterfront hotel with a 24-hour fitness center and a 24-hour front desk

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.

DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel London ExCel. During your stay, you're just a quick walk from ExCeL Exhibition Centre. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Just a 1-minute drive from ExCeL Exhibition Centre and 11 minutes from London Stadium
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 882 square feet (82 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton Hotel London ExCel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

DoubleTree by Hilton Hotel London ExCel has a restaurant on site.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 15 per night)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 19.50 per person
A bar/lounge
A restaurant
Snack bar/deli

Things to do

24-hour gym

Family friendly

Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

2 meeting rooms
882 square feet of conference space
Business centre
Computer station

Outdoors

On the waterfront
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Handrails in stairways
Lift
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchairs on site

9 floors
Banquet hall
Built in 2003
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Pay films
TV

Food and drink

Limited room service

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 10

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets: GBP 35 per accommodation, per stay
Only dogs are allowed
Maximum 1 (weight limit: 77 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 19.5 per person
Self parking fee: GBP 15 per night
Pet fee: GBP 35 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ramada Hotel London Docklands

Ramada London Docklands

DoubleTree Hilton Hotel London ExCel

DoubleTree Hilton London ExCel

DoubleTree by Hilton Hotel London ExCel Hotel

DoubleTree Hilton Hotel ExCel

DoubleTree by Hilton Hotel London ExCel London

DoubleTree by Hilton Hotel London ExCel Hotel London

DoubleTree by Hilton Hotel London ExCel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Gareth

30 Apr 2025

Stayed 2 nights in Apr 2025

8/10 Good

Gareth

Business traveller

30 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Adenikeh

28 Apr 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Klemen

Business traveller

24 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Congress trip

Litter too cold room, in the shower water pressure middle strong, Clean room, smell ok, everything working. Breakfast was english😂.

Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple

Good room, with a great view of the thames Nice facilities and great customer service

Stayed 4 nights in Apr 2025

10/10 Excellent

Kiran

Travelled with group

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Arshi

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great friendly staff. Hotel does need a revamp, rooms are outdated.

Stayed 2 nights in Apr 2025

8/10 Good

Anna

Travelled with family

20 Apr 2025

Liked: Cleanliness, property conditions & facilities

One night stay

Booked this hotel as it was close to our itinerary needs. Check in was easy, though we had booked two rooms they forgot to give us second room key on arrival, room was spacious and practical for our needs, downside the beds especially the pillows were very uncomfortable. Stripped the beds before leaving and the quilt was covered in stains and marks. Was Ok for a one night stay

Stayed 1 night in Apr 2025

10/10 Excellent

Clementine

18 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Saulius

18 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Andrea, Corwen

Business traveller

18 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First class hotel. Highly recommend.

Stayed 3 nights in Apr 2025

8/10 Good

Christine

Travelled with family

18 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THIS WAS AN UNEXPECTEDLY GOOD EXPERIENCE. WELL PRESENTED HOTEL, REFRESHING OUTLOOK ONTO RECLAIMED DOCKLAND, AND WONDERFULLY HELPFUL STAFF.

Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Business traveller

18 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveller

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Travelled with group

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonder hotel. Staff were a credit to the hotel. Lovely and clean facilities that are to be expected.

Stayed 1 night in Apr 2025

10/10 Excellent

Russell

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My first time staying here and will stay again every time im going to the excel, the room was clean and well kept. My only issue was i felt the staff at breakfast were a little miserable, why only 4 stars, saying good morning and accepting a customer saying thank you to you and not grunting a response are little things that are easy fixed, the rest of the staff were very friendly and helpful

Stayed 1 night in Apr 2025

6/10 Okay

keith

Business traveller

14 Apr 2025

Disliked: Property conditions & facilities

Stayed 1 night in Apr 2025

6/10 Okay

Lee

Travelled with family

12 Apr 2025

Disliked: Property conditions & facilities

Very expensive for what you get. Water was correct, but also a view of a building site. Room was badly designed. Several different sets of lights all controlled by one small switch. No reading lamp. Only get water form your first night. For £220 a night I'd at least expect water both nights. And those annoying towels that put fluffy on everything. Why can't hotels get decent towels!!!

Stayed 2 nights in Apr 2025