DoubleTree by Hilton Hotel London ExCel

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Where to?

Dates

September 2025

October 2025

In-room safe, desk, laptop workspace, blackout curtains

Daily buffet breakfast (GBP 19.5 per person)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Bar
Air conditioning
Housekeeping
Pet-friendly

Explore the area

Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

ExCeL Exhibition Centre
‪3 min walk‬
O2 Arena
‪6 min drive‬
Westfield Stratford City
‪10 min drive‬
London (LCY-London City)
‪14 min walk‬

Room options

Deluxe Room, 1 Queen Bed (Water View)

Wonderful

24 sq m
Sleeps 2
1 Queen Bed

Room, 1 Queen Bed

Excellent

21 sq m
Sleeps 2
1 Queen Bed

Deluxe Suite, 1 King Bed (Water View)

54 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Water View)

Excellent

24 sq m
Sleeps 2
1 King Bed

Suite, 1 Queen Bed, City View

31 sq m
1 bedroom
City view
Sleeps 2
1 Queen Bed

Suite, 1 Queen Bed, Balcony

31 sq m
1 bedroom
City view
Sleeps 2
1 Queen Bed

Room, 1 Queen Bed with Sofa bed

Excellent

21 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Twin Room (Guest)

Wonderful

21 sq m
Sleeps 2
2 Twin Beds

Deluxe Twin Room, Accessible, View

Very good

24 sq m
Water view
Sleeps 2
2 Twin Beds

Deluxe Room, 1 Queen Bed, Balcony

Exceptional

24 sq m
Sleeps 2
1 Queen Bed

Deluxe Twin Room, View

24 sq m
Sleeps 2
2 Twin Beds

Twin Room, Accessible

Very good

21 sq m
Sleeps 2
2 Twin Beds

Suite, 1 King Bed, City View

31 sq m
1 bedroom
City view
Sleeps 2
1 King Bed

Room, 1 Queen Bed, Accessible

Exceptional

21 sq m
Sleeps 2
1 Queen Bed

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

28 Sept - 29 Sept

About this property

DoubleTree by Hilton Hotel London ExCel

Waterfront hotel with a 24-hour fitness center and a 24-hour front desk

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.

DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel London ExCel. During your stay, you're just a quick walk from ExCeL Exhibition Centre. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Just a 1-minute drive from ExCeL Exhibition Centre and 11 minutes from London Stadium
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 882 square feet (82 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton Hotel London ExCel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

DoubleTree by Hilton Hotel London ExCel has a restaurant on site.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 15 per night)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 19.50 per person
A bar/lounge
A restaurant
Snack bar/deli

Things to do

24-hour gym

Family friendly

In-room cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

2 meeting rooms
882 square feet of conference space
Business centre
Computer station

Outdoors

On the waterfront
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Handrails in stairways
Lift
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchairs on site

9 floors
Banquet hall
Built in 2003
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Pay films
TV

Food and drink

Limited room service

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 10

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets: GBP 35 per accommodation, per stay
Only dogs are allowed
Maximum 1 (weight limit: 77 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 19.5 per person
Self parking fee: GBP 15 per night
Pet fee: GBP 35 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ramada Hotel London Docklands

Ramada London Docklands

DoubleTree Hilton Hotel London ExCel

DoubleTree Hilton London ExCel

DoubleTree by Hilton Hotel London ExCel Hotel

DoubleTree Hilton Hotel ExCel

DoubleTree by Hilton Hotel London ExCel London

DoubleTree by Hilton Hotel London ExCel Hotel London

DoubleTree by Hilton Hotel London ExCel Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Marzena, Dukinfield

16 Jun 2025

Liked: Cleanliness, property conditions & facilities

Staff and breakfast was great . Uncomfortable beds .

Stayed 2 nights in Jun 2025

10/10 Excellent

alison marie

15 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent location, clean and friendly and helpful staff, great breakfast

Stayed 1 night in Jun 2025

10/10 Excellent

Samith

15 Jun 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Olasubomi

14 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service

Stayed 1 night in Jun 2025

8/10 Good

MEHDI

12 Jun 2025

Stayed 1 night in May 2025

10/10 Excellent

Melony

11 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay! Beds were super comfortable, bathroom was nice and clean! Exactly what you need! Breakfast was great! Plenty of options and the nicest staff! Pretty good connection to the 02 areana, choice of two DLR stops. All in all great stay!

Stayed 2 nights in Jun 2025

8/10 Good

Oystein

10 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Hannah

Travelled with group

9 Jun 2025

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Stayed 2 nights in Jun 2025

10/10 Excellent

Audrey

9 Jun 2025

Liked: Cleanliness

Great

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with family

9 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, quiet and clean. All the staff were super-helpful. Breakfasts were fantastic.

Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

8 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff made it special

Booked at short notice to enable us to fly to Milan for a funeral. The night staff who were working when we checked in were AMAZING. Everything you'd hope for in a Hilton. Otherwise it's a nice, convenient hotel for City Airport - we weren't there long. But the staff are great.

Stayed 1 night in Apr 2025

8/10 Good

Paul

7 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Michael

6 Jun 2025

Very tiny rooms but adequate for very short stay.

Stayed 1 night in Jun 2025

8/10 Good

Sarah

5 Jun 2025

Stayed 3 nights in Jun 2025

8/10 Good

Josie

Travelled with partner

5 Jun 2025

Liked: Cleanliness, property conditions & facilities

Staff were excellent, one even showed me how to download and use Uber for taxis. One small drawback was the bed was much firmer than we are used to and it made a lot of noise whenever you moved which was quite annoying.

Stayed 2 nights in Jun 2025