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DoubleTree by Hilton London - Greenwich

4.0 star property

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Photo gallery for DoubleTree by Hilton London - Greenwich

Junior Suite, 1 King Bed, Non Smoking
Exterior
Meeting facility
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
Catherine Grove, London, England, SE10 8FR
  • Place, University of Greenwich
    ‪13 min walk‬
  • Place, Cutty Sark
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room

  • Sleeps 2

View all photos for Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for King Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

King Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Queen Room

  • Sleeps 2

View all photos for Family Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Queen Room

  • Sleeps 3

View all photos for Room, 1 Queen Bed, Non Smoking

Bathroom shower

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | View from room

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Bathroom shower

Deluxe Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2

View all photos for Accessible Twin Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Accessible Twin Room

  • Sleeps 2

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Single Room

  • Sleeps 1

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Family Room

  • Sleeps 3

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About this property

DoubleTree by Hilton London - Greenwich

Hotel with a restaurant, near Greenwich Market
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center. Housekeeping is available on request.
DoubleTree by Hilton London - Greenwich offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton London - Greenwich. During your stay, you'll be within walking distance of Greenwich Market. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Greenwich Market and a few minutes from University of Greenwich
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London - Greenwich. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
O1 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (GBP 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • O1

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1946
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.00 per person
  • Self parking fee: GBP 25.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich Mercure
Greenwich Mercure London
London Greenwich Mercure
London Mercure Greenwich
Mercure Greenwich
Mercure Greenwich Hotel
Mercure Greenwich Hotel London
Mercure Greenwich London
DoubleTree Hilton London Greenwich
Mercure London Greenwich England
Mercure London Greenwich Hotel
Greenwich Hotel London
DoubleTree Hilton Greenwich
DoubleTree by Hilton London - Greenwich Hotel
DoubleTree by Hilton London - Greenwich London
DoubleTree by Hilton London - Greenwich Hotel London

Reviews

DoubleTree by Hilton London - Greenwich Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 541 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very polite and helpful. Dinner and Breakfast was very good.
Stayed 1 night in Sep 2025

8/10 Good

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantstic staff and location

It has been a long time since i stayed at a hotel where the staff were so nice and helpful. It was a throwback to what the industry used to be like. Amazing staff on reception and in the restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ijeoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for the reason I came to London and it is also assessible to other parts of London. The air conditioning was working perfectly as the weather was a bit hot. Lovely and professional staff too.
Stayed 2 nights in Sep 2025

8/10 Good

Hira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Julie, oakton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A return stay for us. Love the bar area and the breakfast. Will stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in this area

Our go to hotel in this area. Clean, comfortable, friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Olusegun Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and attention to details
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Breakfast was adequate. The shower was very tiny and the floor extremely sloppy so it felt very unsafe. Not all rooms in the same category have this shower problem.
Stayed 5 nights in Aug 2025

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area looks a little bit sketchy, but after a couple days of walking around, I felt very safe.
Stayed 6 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Property was ok, breakfast was very good. Stayed 2 nights, housekeeping didn’t attend at all after our st night so no top up of tea/coffee etc. Room was on 1st floor which may have been why there was a constant odour of blocked drains the whole stay, possibly because we were at the lower end of the waste pipe runs from all the rooms on floors above? Good location for DLR and for access to Greenwich area.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness
Had to move rooms because there was such an unpleasant smell in the first room they gave me. Then in the second one the TV didn’t work.
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in the area

Our go to hotel in the Greenwich, Peckham area. Efficient, clean and comfortable. Nice rooms, and quiet. Staff very helpful. Food options in the hotel limited as the restaurant is not always open. No outside eating or drinking space.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Friendly staff, quiet area. All good.
Stayed 1 night in Aug 2025

10/10 Excellent

SANEAKI

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort

Could be amazing but it's not

Poor check-in Insisting on a £50 "damage deposit" is very down market practice a reflects their management poorly. Decor in common space and rooms are quite dated and tatty. Paint damaged, grotty carpet in room. Sheets are nice but mattress was very tired, well used and needs to be replaced. Someone tying my door at night was frightening. The mind boggles.
Stayed 1 night in Aug 2025

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The room - 101- was adequate but the window was small & too high to provide a view. There was noise overnight from the lift & water waste down pipe. The restaurant was closed as it is the quiet season - Aug?
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pros: DoubleTree Greenwich graciously squeezed an order for wings in for us right as (or after) the kitchen was to close on the night we arrived. The restaurant was lovely for a sit-down meal the next day. And that extra pair of cookies -- it is a DoubleTree! -- hit the spot. The facilities were clean and comfortable throughout, too. The hotel, though, loses a star for two reasons: One, we had specifically reserved a queen and got a double. (We were too tired after our arrival and those wings to notice the first night.) Two, the path to the hotel from public transit from the south is a bit dodgy at night; there's nothing DoubleTree can do about that, I know, but it is a reality. If you're going to stay there -- and I'd recommend the place -- try to come in from the north.
Stayed 2 nights in Jul 2025

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