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DoubleTree by Hilton London - Greenwich

4.0 star property

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Photo gallery for DoubleTree by Hilton London - Greenwich

Junior Suite, 1 King Bed, Non Smoking
Bar (on property)
Interior entrance
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Catherine Grove, London, England, SE10 8FR
  • Place, Greenwich Market
    ‪11 min walk‬
  • Place, University of Greenwich
    ‪13 min walk‬
  • Place, Cutty Sark
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room

  • Sleeps 2

View all photos for Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for King Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

King Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Queen Room

  • Sleeps 2

View all photos for Family Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Queen Room

  • Sleeps 3

View all photos for Room, 1 Queen Bed, Non Smoking

Bathroom shower

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | View from room

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Bathroom shower

Deluxe Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2

View all photos for Accessible Twin Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Accessible Twin Room

  • Sleeps 2

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Single Room

  • Sleeps 1

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Family Room

  • Sleeps 3

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About this property

DoubleTree by Hilton London - Greenwich

Hotel with a restaurant, near Greenwich Market
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center. Housekeeping is available on request.
DoubleTree by Hilton London - Greenwich offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton London - Greenwich. During your stay, you'll be within walking distance of Greenwich Market. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • 15 minutes by foot from Greenwich Market and a 2-minute drive from University of Greenwich
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London - Greenwich. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
O1 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (GBP 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • O1

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1946
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.00 per person
  • Self parking fee: GBP 25.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich Mercure
Greenwich Mercure London
London Greenwich Mercure
London Mercure Greenwich
Mercure Greenwich
Mercure Greenwich Hotel
Mercure Greenwich Hotel London
Mercure Greenwich London
DoubleTree Hilton London Greenwich
Mercure London Greenwich England
Mercure London Greenwich Hotel
Greenwich Hotel London
DoubleTree Hilton Greenwich
DoubleTree by Hilton London - Greenwich Hotel
DoubleTree by Hilton London - Greenwich London
DoubleTree by Hilton London - Greenwich Hotel London

DoubleTree by Hilton London - Greenwich Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1005 reviews
Rating 8 - Good. 283 out of 1005 reviews
Rating 6 - Okay. 89 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just for one night bed was extremely comfort and room adequately sufficed for the occasion
Stayed 1 night in Oct 2025

8/10 Good

Maria Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean but too cramped. It felt as though we were squeezed into such a small place but charged for a huge room. I requested for adjacent rooms and received an email prior to our arrival that it would be accommodated. When we were checking in, the receptionist informed us that our rooms were adjacent but in two different floors (802 and 902)! I didn’t realize that adjacent has a different meaning for Hilton group of hotels. Where are we going to access each room? Through the floor/ ceiling? The check out staff were very accommodating and nice. We did request to store our luggage after check out as our ride was not available yet. The staff helped us with ensuring that they’re labeled and stored correctly.
Stayed 2 nights in Oct 2025

6/10 Okay

Aameer, London

Disliked: Cleanliness, amenities
One of the first things it says when booking on here is soundproofed rooms, but my room was pretty noisy. You could hear the water pipes, other people’s doors closing, and the people upstairs. The hotel imposes tray charges on top of its high prices for room service, so it should do better with collecting trays. The corridor area of my cluster of rooms stank at night and when I checked in the morning because someone had left food out. The room was okay but pretty pokey. The wardrobe doors couldn’t open fully. The one window was small and up high, so no real view outside. No minibar/fridge.
Stayed 1 night in Oct 2025

4/10 Poor

Mohammed

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Disappointing stay, poor Mattress and early morning noise I stayed at the Hilton in Greenwhich last night,unfortunately my experience was below expectations. When I arrived the receptionist didn’t seem welcoming. Which gave a poor first impression. The room itself was fine in the basement, but the mattress was in terrible condition,when i sat on it, it sank all the way down,making it very uncomfortable to sleep on,to make matters worse from around 7:00am then was continuous noise from the gym above my room, which made it impossible to get any rest after a late night, I only managed about four and a half hours of sleep in total, overall I left feeling quite disappointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention to detail. Noticed it was my birthday and sent up complimentary canapes. A lovely touch
Stayed 1 night in Oct 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

OLANSHILE

Liked: Cleanliness, staff & service
Very good, and the parking in the area is very safe
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 2 nights in Oct 2025

8/10 Good

ROBERT

Liked: Staff & service, property conditions & facilities, room comfort
The breakfast was great, room cleaning by the staff lacked a bit, left dirty wet towels
Stayed 3 nights in Oct 2025

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, great breakfast, good location.

The reception team were lovely and efficient. The breakfast was very food and the restaurant very well maintained. The staff were really good. The room was an upgrade and had great views. Sadly things like no shower curtain or screen meant water went all over the floor and soaked the shower mat. The mirror needed a new battery and there was only one pair of slippers. Probably not for everyone but we use them after the shower. That was the main reason we reduced our score on cleanliness. Someone had even written their name in the steamed up windiw during our stay. Strange.
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Julio

Stayed 3 nights in Sep 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

8/10 Good

ROBERT

Stayed 1 night in Oct 2025

6/10 Okay

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were disturbed by the other guests
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff worked very very hard to make your stay great cant praise them enough, the food was aslo excellent price is a little high but when you see quantity and quality it is well worth every penny, i would give 6 stars if i could clean, smart, staff go out of their way for you i will definitely recom3nd and stay again,, my only gripe is the glass door on the bathroom but most hotels are the same,,,, EXCELLENT STAY
Stayed 4 nights in Oct 2025

8/10 Good

Monique

Stayed 1 night in Oct 2025

6/10 Okay

Jan

Stayed 1 night in Oct 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel fine parking available ( £25) Expedia promote this ad being near theO2 It’s 30 mins , 2 buses or DLR and Jubilee B line Near Deptford Bridge station not the smartest area Hotel staff room etc lovely
Stayed 1 night in Oct 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Mariyam

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and did not accommodate my early check in request. They also did not help me with my bags even when I had a toddler with me. Also no cookie offered, I ended up going to doubletree Chelsea where the staff accommodated my requests and were super friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We used this hotel as we were going to see a show at the O2 and we were super happy with our choice. It was clean and the bed was super comfortable. The staff were welcoming and attentive. There was no noice from other guests or lifts etc. Could've have asked for better and would book again!
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
it was good
Stayed 1 night in Sep 2025

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