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Grand Sapphire Hotel & Banqueting

3.0 star property

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Photo gallery for Grand Sapphire Hotel & Banqueting

Exterior
Creator video
Garden
Double Room, Ensuite
Deluxe Double Room, Ensuite (Executive)

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
45 Imperial Way, Croydon, England, CR0 4RR
  • Place, Croydon Airport Visitor Centre
    ‪3 min walk‬
  • Place, Airport House Business Centre
    ‪3 min walk‬
  • Place, Former Croydon Airport Terminal
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.4 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Grand Sapphire Hotel & Banqueting

A 24-hour front desk, wedding services, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is not available.
Grand Sapphire Hotel & Banqueting offers 40 accommodations.
At Grand Sapphire Hotel & Banqueting, you'll find features like free WiFi in public areas and self parking.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Amenities include a multilingual staff, an elevator, and a vending machine
  • 10.9 mi (17.6 km) from Westminster Bridge and 11 mi (17.8 km) from Chessington World of Adventures
Grand Sapphire Hotel & Banqueting offers its guests a vending machine, multilingual staff, and an elevator. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Croydon hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 965 reviews
Rating 8 - Good. 292 out of 965 reviews
Rating 6 - Okay. 148 out of 965 reviews
Rating 4 - Poor. 90 out of 965 reviews
Rating 2 - Terrible. 73 out of 965 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Muqaddas

Stayed 1 night in Dec 2025

8/10 Good

eddie

Stayed 1 night in Dec 2025

4/10 Poor

Richard

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Never again
Stayed 1 night in Dec 2025

10/10 Excellent

Josh

Stayed 3 nights in Dec 2025

10/10 Excellent

Edward oscar

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff on duty at the breakfast section was superb He was top-notch
Stayed 1 night in Dec 2025

10/10 Excellent

Muhammad

Stayed 1 night in Dec 2025

2/10 Terrible

David

Disliked: Staff & service, amenities
Bed was hard as a rock. After travelling and being up for more than 36 hours, we should have fallen straight to sleep. But after laying there for over an hour, and developing a severe pain in my hip, I went down to request another room but was told that they were Needless tovsay, but we left and got another hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Abdul

Stayed 1 night in Dec 2025

10/10 Excellent

James Seamus

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money - staff very helpful - good breakfasts and evening meals
Stayed 1 night in Dec 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good through out. Mr Khurram on reception welcomed with smile and was very friendly and helpful with check in process. Breakfast has gone terrible this time, less choice and not impressive as it use to be few years ago, frequent traveler and often chose this hotel over others but very disappointed with the breakfast this time.
Stayed 1 night in Nov 2025

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Nov 2025

8/10 Good

Colin

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Remzi

Stayed 1 night in Nov 2025

6/10 Okay

John

Travelled with family
Good hotel, location in an industrial estate. ID check require to check in
Stayed 1 night in Nov 2025

8/10 Good

Simone

Stayed 1 night in Nov 2025

10/10 Excellent

Astra

Liked: Cleanliness, staff & service, amenities
Amazing stay, amazing breakfast and amazing staff
Stayed 1 night in Nov 2025

10/10 Excellent

eddie

Stayed 1 night in Nov 2025

8/10 Good

Natalie

Stayed 2 nights in Nov 2025

4/10 Poor

Kamalpreet

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Unfortunately, we had a 'laid in' so missed breakfast. The bed was too comfortable.😊 Must mention that the window was quite dirty, the sink was cracked, shower head needs attention and better bins needed in the bedroom and bathroom. Despite the above, I enjoyed my stay at the Grand Sapphire Hotel. Friendly staff and atmosphere, so would definitely stay again when in London.😊
Stayed 1 night in Nov 2025

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025

6/10 Okay

Wai K

Business traveller
Liked: Staff & service
Staff nice
Stayed 2 nights in Oct 2025

8/10 Good

Samuel E

Liked: Cleanliness, staff & service, amenities
Breakfast
Stayed 2 nights in Oct 2025

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