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Greyhound Residences by Allô Housing

4.0 star property

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Photo gallery for Greyhound Residences by Allô Housing

Television
1 bedroom, individually decorated, individually furnished, desk
Flat-screen TV, Netflix
In-room dining
Family Apartment, 3 Bedrooms | Private kitchen

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi

Explore the area

View in a map
75 Greyhound Road, London, England, W6 8NJ
  • Place, Thames River
    ‪9 min walk‬
  • Place, Eventim Apollo
    ‪11 min walk‬
  • Place, Kensington High Street
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom

1 bedroom, individually decorated, individually furnished, desk

Superior Apartment, 1 Bedroom

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 3 Bedrooms

Family Apartment, 3 Bedrooms | Private kitchen

Family Apartment, 3 Bedrooms

  • 69 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

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About this property

Greyhound Residences by Allô Housing

This smoke-free apartment building features free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washing machine and a dining area, while a flat-screen TV with cable channels and Netflix provide a bit of entertainment. Housekeeping is available on request.
Greyhound Residences by Allô Housing offers 10 accommodations with coffee/tea makers and irons/ironing boards. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels and Netflix. Housekeeping is provided on request.

With your stay at Greyhound Residences by Allô Housing, you're connected to a shopping center and just a quick walk from Thames River. Features include free WiFi in public areas. This upscale apartment building has 10 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washing machine, and a living room
  • Free WiFi
  • Just a 2-minute drive from Eventim Apollo and 11 minutes from Buckingham Palace
Public spaces have free WiFi.

This 4-star London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • Netflix

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping on request
  • Iron/ironing board

Location highlights

  • Connected to a shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Late check-in fee: GBP 40 for check-in between 8:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 40 for check-in between 8:00 PM and 11:00 PM
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Greyhound Residences Allo Maisons Aparthotel London
Greyhound Residences Allo Maisons Aparthotel
Greyhound Residences Allo Maisons London
Greyhound Residences Allo Maisons
Greyhound Resinces o Maisons
Greyhound Residences by Allô Housing London
Greyhound Residences by Allô Housing Apartment
Greyhound Residences by Allô Housing Apartment London

Greyhound Residences by Allô Housing Reviews

Reviews

6.4
Rating 10 - Excellent. 4 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 6 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

7.0/10

Cleanliness

5.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Temitope Taiwo

Business traveller
Disliked: Staff & service

Clean, close to transport link, poor communication

The hosue was clean and not to far from transport links however checking in is very disorganised and they request a £300 despite via credit card before arrival. Our deposit has still not been returned to us after checking out over 2 weeks ago and sending several emails which have been ignored.
Stayed 4 nights in Jan 2020

6/10 Okay

Jane

Disliked: Staff & service

Flat 1 Greyhound Residences

Personally I would rather contact the owner privately with my comments but sadly not possible....Our flat would have benefited from a good clean, although not dreadful. The cutlery, Crockery, and saucepans all had food residues and needed to be put through the dishwasher before use. Although not advertised as having a washing machine the machine smelt and had mould in the door seal. The TV signal was dreadful and we were unable to watch TV, apart from one evening. The internet signal was excellent and the location was ideal for our purposes. The bed was comfortable and the showers were good.
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Stayed 5 nights in Jan 2020

4/10 Poor

Andi

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities

Ok

Hair dryer was broken and nobody available to fix or replace. Other than that it was pretty comfy and conveniently places
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Quick easy check in. Friendly staff. Few issues with the apartment, faulty window latches and blinds. Overall a great place in a convenient location for Hammersmith or barons court.
Stayed 3 nights in Oct 2019

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not ever stay here

This hotel was terrible. It was filthy. Do you suppose it a double bed for two adults is a joke. When we called to complain they sent a man in with a broken inadequate vacuum. I would never ever recommend this hotel. We would like a full refund. The hotel refuses. Hotel.com is willing to give us a $150 gift certificate. But we would like our $361 back. We traveled across country and were extremely disappointed.
Stayed 3 nights in Apr 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and warm. Friendly staff. Awkward check-in.

Clean, fair sized apartment. Not the nicest area immediately outside the flat, but not so far to Hammersmith centre (about 15 mins). Awkward check-in process that requires you to send a signature and photo by Smart ‘Phone (not via a PC). Pleasant staff there to welcome you on arrival and show you where everything is etc. Flat is well stocked with all the appliances etc, that you might want for a longer trip.
Stayed 3 nights in Jan 2019

10/10 Excellent

Clare

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Place fine - Customer Support Shocking!

Apartment was perfect for our needs. A weekend to see a show and do some shopping. Great location, friendly check in Lady & Clean. HOWEVER! I won't be stuayingbagain until they improve their customer service & security. 1. They requested my credit card details via a word document to be sent with all my security info via email! 2. When I arrived a picture of my driving licences was sent via WhatsApp to God knows who. 3. There was meant to be a £300 hold for a deposit, they took £300 from my account and as of today 3rd Jan I'm still waiting for my deposit back, after confirmation that the apartment was left is good condition. (check out was 10th December). I'm really surprised that Hotels.com would be using places like this which have complete disregard for customer data protection.
Stayed 2 nights in Dec 2018

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Gem

Had a really good experience here. Check in was easy. Met with a representative there. Apartment is nice and was comfortable for 4 people. I would recommend this apartment and would stay myself again
Stayed 2 nights in Dec 2018

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and plenty space.

Really good location for getting into central London and not too far from the big Westfield shopping centre. Communication was great and check in was easy. The apartment was clean, however there were a couple of things that we noticed, i.e. the kettle was unclean but nothing enough to ruin our stay. The kitchen was fairly well stocked, some wine glasses would have been beneficial but again, this is only a minor issue. Overall a great place to stay in London, we would definitely stay again.
Stayed 2 nights in Dec 2018

8/10 Good

Jade, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities

Good value

fantastic interior with great facilities. Not my usual choice of location for a stay in London, however the surrounding area was quiet which was ideal for us as a family. We travelled as a family of 6 adults, a child and a baby. Sleeping arrangements suited us well, and the two bathrooms were immaculately clean. My only gripes would be that the information given prior to check in was a little confusing at times (even though I book accommodation on a regular basis), the TV quality was very poor, and one toilet wouldn’t flush properly. Tea, coffee and milk would’ve been a nice touch, too, but we were able to buy these items from a nearby shop. Overall, good value for money and an enjoyable stay
Stayed 2 nights in Dec 2018

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities

OK

Ok place
Stayed 2 nights in Oct 2018

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Basic and convenient

The apartment was modern and spacious, but the bed was very uncomfortable, the showers were tiny and the customer service was lacking.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Staff & service

Only had one key amongst 5 people which is impossb

Only had one key which is impossible with 5 people wanting to do different things. Contacted office to get another key but this only arrived shortly before we left. Very disappointing as we wasted so much time having to always have one person back at residence to open the door for the others
Stayed 2 nights in Jul 2018

8/10 Good

Estelle

Liked: Cleanliness, property conditions & facilities

Loin mais top pour famille

Pour les moins : réveillés à 6h30 par des avions, à une bonne 1/2h du centre et literie pas top avec drap déchirés.. Pour les plus : déco sympa et rapport qualité prix top pour une famille de 4p !
Stayed 3 nights in May 2019

6/10 Okay

G.ALFONSO

Travelled with family
Liked: Cleanliness, amenities
El apartamento está algo alejado de las paradas de metro, a unos 15 minutos. La calle es tranquila y se puede andar de noche. Hay algunos restaurantes a unos 10 minutos. Estaba bien equipado, cocina incluida, pero como siempre en Londres, la cama de matrimonio era muy pequeña y la segunda cama era un sofá cama sólo para niños. Insonorización deficiente, ya que estaba a pie de calle y se oía todo.
Stayed 4 nights in Apr 2019

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La sporcizia regna sovrana!

E' la prima volta in vita mia che mi capita di entrare in una casa cosi' sporca! Polvere e muffa a profusione. Ma non e' finita qua: avete mai dormito a 20 cm da una cadaia a gas? Vi consiglio di evitare entrambe queste esperienze scegliendo di soggiornare in un'altra struttura. L'impressione generale che ho avuto dal management della struttura e' che il cliente deve essere solo depredato, fornendo una assistenza che, al di la' della cortesia della telefonata, non ha fatto nulla durante e dopo il soggiorno.
Stayed 6 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The cleaning was not perfectly done and I really didn’t like the fact they take a £300 deposit. I’ve traveled a lot in the past and nobody charged me for this much. It also takes 14 business days to give me money back. Very inconvenient and also they didn’t let me in until the deposit situation has been fixed by their end. So strange. The place was okay, but plates and sponges were disgustingly filthy. I won’t never come back.
Stayed 2 nights in Feb 2019

6/10 Okay

Jørn uth

Liked: Room comfort
Disliked: Cleanliness
Good apparment, but the furniture need to be Updated
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
La struttura è ok anche se non collegata benissimo con la rete di metropolitane.. Abbiamo avuto problemi con il personale che gestisce la struttura non molto flessibile sulla consegna e riconsegna delle chiavi.. Per il resto pulizia interna e servizi offerti sufficienti
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
相當不錯的住宿很喜歡！房間也相當舒適！
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inadequado

Não gostamos porque o flat não tinha nem ar condicionado nem ventilador e fomos em no dia 25 a 27 de julho em pleno verão de 42 graus em Londres e para piorar o flat é térreo, então, por segurança e conselho do funcionário do flat, não abrimos as janelas!!! Foi um forno!!! E ainda muito distante da parada de metrô. Precisamos pegar um ônibus para ir a parada de metrô mais próxima. Não indicamos este flat! Ah! a cozinha fica no subsolo, ou seja, sem ar e sem luz. O Banheiro do quarto era muito pequeno. Em resumo, não ficaremos mais lá.
Stayed 2 nights in Jul 2018

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