Heathrow Inn

2.0 star property

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Photo gallery for Heathrow Inn

Restaurant
Lounge
Miscellaneous
Miscellaneous
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
140 Coldharbour Lane, Hayes, England, UB3 3HG
  • Place, Stockley Park
    ‪3 min drive‬
  • Place, Brunel University
    ‪6 min drive‬
  • Place, Airport Bowl
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Suite, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Single Room, Ensuite (No Window)

  • Sleeps 1
  • 1 Twin Bed

Triple Room, Ensuite, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Classic Suite, Ensuite, City View

  • 32 sq m
  • City view
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

Family Suite, Ensuite, Park View (Large Family -Ensuite)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Basic Twin Room, Ensuite (twin room for 2 persons)

  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Heathrow Inn

Hotel in Hayes with a 24-hour front desk and a bar
This smoke-free hotel features a bar/lounge, an outdoor tennis court, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and multilingual staff assistance.
Heathrow Inn offers 23 accommodations.
Recreational amenities at the hotel include an outdoor tennis court.
During your stay at Heathrow Inn, you'll be close to Brunel University. Features include free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a multilingual staff
  • Onsite recreation includes an outdoor tennis court
  • 15 minutes by car from Thames River and 6 minutes from Brunel University
As a guest of Heathrow Inn, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the bar/lounge. Limited free parking is available on a first-come, first-served basis.

This Hayes hotel is smoke free.


Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge

Things to do

  • Billiards/pool table
  • Outdoor tennis court

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

The front desk is open daily from midnight - midnight

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from midnight - midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Heathrow Hayes
Heathrow Inn
Heathrow Inn Hayes
Heathrow Inn Hayes, UK - Greater London
Heathrow Inn Hotel
Heathrow Inn Hayes
Heathrow Inn Hotel Hayes

Reviews

Heathrow Inn Reviews

5.4

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 33 out of 237 reviews
Rating 8 - Good. 47 out of 237 reviews
Rating 6 - Okay. 41 out of 237 reviews
Rating 4 - Poor. 47 out of 237 reviews
Rating 2 - Terrible. 69 out of 237 reviews

Reviews

8/10 Good

Sanampreet

Stayed 1 night in Jun 2025

4/10 Poor

stephen

Disliked: Property conditions & facilities, room comfort

Basic

Very basic ,one plug socket in room ,tea and coffee available but no milk or spoon ,sliding barn door for toilet ,no handle and not closing properly ,bed very firm
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

christopher

Stayed 1 night in Jun 2025

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arriving to an arrogant receptionist who even can’t speak English properly in UK and demanding security deposit in cash ending with terrible manager response and response while checking out. They allow marriages in their small bar area and I believe the hotel was just a 7-9 bedroom property with terrible odour, fuse lights and unprofessional staff however they mentioned outside that new management has take over. I would recommend to edit those remarks to goons has takeover.
Stayed 2 nights in Jun 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
I wasn’t able to stay here. I arrived to be met by a very rude and unfriendly person who told me the system was down and she couldn’t find my booking and that hotels.com would refund me. This was close to midnight and I was made to drive 3 hours back to Manchester. AVOID AT ALL COSTS.
Stayed 1 night in Jun 2025

2/10 Terrible

Oliver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged me for a deposit, then on checkout, proceeded to charge me again for another deposit of the same value instead of refunding me. Waited 2 hours to sort, was then told that it has been refunded, just to find out that the original deposit hold had been taken away, the extra deposit total still stood?! Seemed like an absolute scam. Would’ve recommended this place if it wasn’t for the deposit saga. Unreal
Stayed 1 night in Jun 2025

2/10 Terrible

Lydia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tiny. The towels we were given were dirty. The door got stuck the next morning and it had to be broken down for us to get out of the room. The staff is not bilingual. They do not speak English, which would be fine except it means that they don’t understand how to work the pin pad to reverse the 50£ deposit we had to give when we arrived. The bed was extremely uncomfortable.
Stayed 1 night in Jun 2025

4/10 Poor

Joshua

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Wifi didn’t work and signal strength poor indoors. Bed was rock solid mattress and room was tiny. Get what you pay for!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Basic but nice
Stayed 2 nights in Jun 2025

2/10 Terrible

Linda

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Awful small room, terrible mattress..would never stay there again.
Stayed 1 night in May 2025

2/10 Terrible

P

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a "Large Family Ensuite" with 1 Queen Bed and 2 Single Beds for my cousin's family (2 adults and two kids) for 1 night on 31st May 2025, as this is close to my home. After checking in the front desk attendant lady showed us a very small double bed room with hardly any space on the sides, and said this is the only room available right now and there is extra £40 charge if you want the room that was booked. We showed the booking confirmation and after conversation with the manager they gave us the room we had booked. After all the argument and rudeness from the staff, they gave us a room with stinking toilet and no shower gel and towels. So disappointed with experience with this visit. It did not worth the money and time we paid for.
Stayed 1 night in May 2025

4/10 Poor

Pepe

Liked: Staff & service
Disliked: Cleanliness
Good location for Heathrow Airport
Stayed 1 night in May 2025

2/10 Terrible

MOHAMED

Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Robindeep

Liked: Cleanliness, staff & service, property conditions & facilities
This is good hotel there are lot of facilities available and also clean room with good communication
Stayed 1 night in May 2025

2/10 Terrible

amarpal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Jason

Stayed 2 nights in May 2025

8/10 Good

Bessong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in May 2025

6/10 Okay

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parkig but the place was noisy
Stayed 1 night in May 2025

8/10 Good

Khalid

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gurwinder

Stayed 1 night in May 2025

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Maria

Stayed 1 night in Mar 2025

2/10 Terrible

Lydia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor. I wouldn’t return

Only positive the staff were nice. Beds awfully hard - like not just to taste hard but hard like on a board hard. No light in the bathroom. Safe at head hight so you bang your head on it all the time. Not to clean. Holes in the laminate flooring. Beds crammed in and a wardrobe in a truly stupid position across the window. Honestly it was poor - we won’t return.
Stayed 1 night in Apr 2025