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Heston Hyde Hotel

4.0 star property

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Photo gallery for Heston Hyde Hotel

Deluxe King Suite
Front of property – evening/night
Interior
In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
North Hyde Lane, Hounslow, England, TW5 0EP
  • Place, Twickenham Stadium
    ‪16 min drive‬
  • Place, Westfield London Shopping Centre
    ‪21 min drive‬
  • Place, Wembley Stadium
    ‪27 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Classic Double Room

7.0 out of 10
Good
(16 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Suite

  • 84 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Heston Hyde Hotel

Art Deco hotel with a 24-hour business center and a 24-hour front desk
A 24-hour business center, a conference center, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Heston Hyde Hotel offers 303 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Heston Hyde Hotel, you'll be close to Twickenham Stadium. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 4 mi (6.5 km) from Twickenham Stadium and 9.1 mi (14.6 km) from Westfield London Shopping Centre
Public spaces have free WiFi. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 10760 square feet (1000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Heston Hyde Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: GBP 10 for adults and GBP 5 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (10,760 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Sauna
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heston Hotel
Heston Hyde
Heston Hyde Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hounslow
Hotel Heston
Hotel Heston Hyde
Hyde Heston Hotel
Hyde Hotel Heston
Heston Hyde Hotel Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hotel Hotel Hounslow

Heston Hyde Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 288 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 136 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious hotel.

Lovely hotel. Unfortunately the spa was unavailable. Great welcoming staff. Although it was very intimidating when we rode into the car park as there were lots of people standing around, lying on the grass, standing by their deliveroo bikes. Room was upgraded and extended check out was offered and no extra cost. Spacious room, clean and beds were very comfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A dirty hovel in Heston

Dirtiest place we’ve stayed in years. No care. Place is no longer a proper hotel but what I can assume is temporary accommodation for immigration or asylum seekers. Shocking how bad it has become.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immigrant hotel. Shower didn't work. Rude staff.

Immigrant hotel. Only 5 rooms for us regular people. Immigrant touching my car with no respect. Staff would not help with luggage, had to get my own trolley. Rude reception staff. shower did not work on last morning so left dirty. Table was broken with numerous huge chunks taken out of the table.
Stayed 2 nights in Jun 2025

2/10 Terrible

Cabdifitaar

No internet connection, tv not working. Only given one card. Asking for deposit after full pay
Stayed 1 night in Jun 2025

4/10 Poor

Ranko

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel being used to home asylum seekers. Plates, food, cutlery and rubbish being disposed of everywhere around hotel. Groups of people hanging out in hallways/ outside making the place feel unsafe. No facilities open to public or paying customers. Rooms are very outdated and look extremely tired.
Stayed 2 nights in Jun 2025

4/10 Poor

Manju

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Neelam

Disliked: Cleanliness, property conditions & facilities
Not happy with bathroom and the A/C wasn’t working at all
Stayed 1 night in May 2025

4/10 Poor

Hannah

Disliked: Property conditions & facilities, room comfort

Do not stay here

Really disappointed to see the difference in this hotel since we stayed as a family a few years ago. No facilities open - including restaurant. Swarms of security and refugees with bags of belongings.
Stayed 1 night in May 2025

2/10 Terrible

Sabreena

Disliked: Cleanliness, amenities, property conditions & facilities
All the staff members here are rude.
Stayed 1 night in Apr 2025

2/10 Terrible

Sabreena

Disliked: Cleanliness, amenities, property conditions & facilities
Room is dirty , particularly the carpet. Hotel manager is very disrespectful. Staff here are unwelcoming. After staying at several places , this is by far the worst
Stayed 1 night in Apr 2025

6/10 Okay

James

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Jasmeet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Wrong description no spa no room service dirty hotel shower broken bad smell
Stayed 1 night in May 2025

10/10 Excellent

Dylan

Stayed 1 night in Apr 2025

4/10 Poor

Nicola

Business traveller
Disliked: Cleanliness, property conditions & facilities

Stay away

Definitely not a 4* hotel, seems to be a place for refugees, felt uncomfortable as soon as I arrived with lots of what appeared to be refugees outside. As a female alone stay away. The photos are definitely not correct. The room was clean however the dressing table was split/damaged and I caught my clothes on there which pulled the linen.
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

If you're traveling to London with a car or mini bus this a great stop off. Hotel is very comfortable and quiet you will get a great sleep.
Stayed 2 nights in Apr 2025

8/10 Good

parvinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Apr 2025

4/10 Poor

David

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Standards are none existent

Poor standards at the front desk, writing down credit card numbers on slips of paper and not able to return ‘holding deposit’ for 28 days. Bad form all round avoid this hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Shaharzad

Stayed 1 night in Mar 2025

4/10 Poor

Wai

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Got upgraded and stat in the room was nice. Disappointed no facilities were open..
Stayed 1 night in Mar 2025

4/10 Poor

Elke

Disliked: Cleanliness, staff & service, property conditions & facilities

Heston Hyde hotel stay

The staff on reception were friendly and helpful, however there was no restaurant or bar open if you had breakfast you had to have it in your room, there was only one lift working and hotel looked tired and needed some TLC, definitely not a 4 star hotel, the room was ok bed comfy, shower wasn’t good, lamp shades were grubby, walls, and windows, people hanging around in hallways made me feel uncomfortable, definitely wouldn’t stay here again. 👎
Stayed 2 nights in Mar 2025

8/10 Good

Kiran

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Navkiran

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deserve to be shut down

Firstly , the manager is so rude she doesn’t even know a of customer services , Secondly the price what you pay and what you get was very terrible , not even a single amenity was there . What a waste I wish I could give them negative rating
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Decent hotel great location

Hotel is very standard, it looks quite run down and it was quite crowded. There was another desk near the check in desk which served as a community support space. The parking and location is amazing considering it’s so close to Heathrow. This feels like a 3 star hotel, enough comfort to stay but simply to sleep and head out.
Stayed 1 night in Dec 2024

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