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Holiday Inn Express London - ExCeL by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Restaurant
Bar (on property)
Exterior
Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
1018 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪9 min walk‬
  • Place, Thames Barrier Park
    ‪13 min walk‬
  • Place, University of East London, Docklands Campus
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪97 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room (with Free Hot Breakfast)

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express London - ExCeL by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express London - ExCeL by IHG. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from ExCeL Exhibition Centre and 12 minutes from O2 Arena
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL by IHG. For a fee, parking is available.

This 3-star London hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.
Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (431 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

NOWROZ KHAN FAZAL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located. Close to the DLR track. Clean rooms and friendly staff. Enjoyed our stay
Stayed 3 nights in Dec 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, practical in every way. Good value to us
Stayed 1 night in Dec 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff friendly, food hot and fresh, facilities clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Drains blocked in disabled rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Was nice place for a one night stay
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
The staff was courteous, friendly and helpful. The housekeeping staff were especially nice and helpful as was the breakfast staff. The room was clean and the bed was comfortable. Will definitely stay here next time I’m in London.
Stayed 9 nights in Nov 2025

10/10 Excellent

damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room , good check in . Breakfast was good , great choice.
Stayed 1 night in Dec 2025

10/10 Excellent

Sven

Stayed 1 night in Dec 2025

10/10 Excellent

Mioara-Costela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing!
Stayed 1 night in Nov 2025

4/10 Poor

William

Stayed 6 nights in Nov 2025

10/10 Excellent

Leon

Stayed 1 night in Nov 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice rooms, nice staff and the location for excel was perfect.
Stayed 2 nights in Nov 2025

8/10 Good

Anne F

Liked: Cleanliness, staff & service, amenities
Reception staff welcoming, room spotless, good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Dina

Stayed 1 night in Nov 2025

10/10 Excellent

Wendy, Belfast

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2025

8/10 Good

josh

Liked: Cleanliness, staff & service, amenities
The security deposit was quite a bit of money (£50) beyond this though everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent service. Great room. Very clean and daily refresh. Excellent breakfast options. Great location for excel. Parking was a big plus. Would choose here again.
Stayed 3 nights in Nov 2025

6/10 Okay

alex

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff where absolutely amazing but the hotel and room where a little tired and well used we arrived at about lunch time when we went for lunch we where told that there is only a limited menu avaliable and because we had our 11 year old daughter with us there was nothing on the limited menu for her so we ordered 3 toasted sandwiches and it came to £35 now i know things have gone up in price but thats well to expensive and we where told thay where frozen so i will not be back there trust me
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
The staff were very friendly, the food was very good and the room was spacious, and very comfortable. Overall I would highly recommend this hotel as a destination.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very helpful. Lovely breakfast. Very clean rooms. Would definitely stay again
Stayed 1 night in Oct 2025

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