Holiday Inn Express London - ExCeL by IHG - Reviews, Photos & Rates

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Dates

May 2025

June 2025

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Air conditioning
Bar
Housekeeping
24/7 front desk

Explore the area

1018 Dockside Road, London, England, E16 2FQ

ExCeL Exhibition Centre
‪10 min walk‬
O2 Arena
‪12 min drive‬
Westfield Stratford City
‪12 min drive‬
London (LCY-London City)
‪17 min walk‬

Room options

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

25 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

22 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

22 sq m
Sleeps 2
1 Double Bed

Standard Room (with Free Hot Breakfast)

22 sq m
Sleeps 2
1 Twin Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

22 sq m
Sleeps 2
2 Twin Beds

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

16 May - 17 May

About this property

Holiday Inn Express London - ExCeL by IHG

Hotel with free breakfast, a quick walk to ExCeL Exhibition Centre

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.

Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express London - ExCeL by IHG. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free buffet breakfast served on weekdays
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the helpful staff and the clean accommodations
9 minutes by car from ExCeL Exhibition Centre and 12 minutes from O2 Arena

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL by IHG. For a fee, parking is available.

This 3-star London hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.

Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Languages

English, French, German, Greek, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Onsite parking available only on request
Parking on site (GBP 20 per night)
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
A bar/lounge
A restaurant
Snack bar/deli

Things to do

TV in common areas

Family friendly

Cot (surcharge)
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business centre
Conference centre (431 square foot of space)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Cot (surcharge)
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle

Air conditioning
Connecting rooms available
Desk
Iron/ironing board on request
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 30.0 per night.

Cribs (infant beds) are available for GBP 1.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: GBP 20 per night
Crib (infant bed) fee: GBP 1.0 per night
Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel

Holiday Inn Express Excel Hotel

Holiday Inn Express London Excel

Holiday Inn Express Excel

Holiday Inn Express London - ExCeL England

Express London Excel By Ihg

Holiday Inn Express London ExCeL

Holiday Inn Express London ExCeL by IHG

Holiday Inn Express London ExCeL an IHG Hotel

Holiday Inn Express London - ExCeL by IHG Hotel

Holiday Inn Express London - ExCeL by IHG London

Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Rachel

29 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Asim

27 Jan 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Jan 2025

10/10 Excellent

PROFIT

Business traveller

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

M

Travelled with group

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service provided

Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for what we needed

Modt everything was great about the stay. Room was clean and had everything we needed. Breakfast was good. Most staff were friendly and helpful. There were a couple who it seemed like to look busy and meant we had to wait to be served at the bar/front desk The only gripe we had was the drainage in the shower was incredibly slow so the tray filled up quite quickly and sould still have a bit of water in the bottom when the next person went in making it a tad slippery

Stayed 4 nights in Jan 2025

10/10 Excellent

Ricardo

Travelled with family

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Yusuf

12 Jan 2025

Stayed 1 night in Jan 2025

2/10 Terrible

Michel

Travelled with partner

7 Jan 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Pillows are bricks, mattress is s backbreaker. Over crowded. Ridiculous room price.

Stayed 1 night in Dec 2024

8/10 Good

sonia

Travelled with family

30 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Modern hotel, lovely big bed. Breakfast good only negative was tables weren't getting cleared and people couldn't get seated

Stayed 1 night in Dec 2024

8/10 Good

Ho Yin

30 Dec 2024

Stayed 2 nights in Dec 2024

6/10 Okay

Daniella

23 Dec 2024

Stayed 2 nights in Dec 2024

8/10 Good

mohamed

21 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall is good

Good overall. Plumbing is bad , you can hear the waste discharging water from other rooms. Air quality is okay but need improvement. Breakfast good. Staff polite and helpful

Stayed 4 nights in Dec 2024

10/10 Excellent

charles Jeevaraj

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place for the money I paid

Stayed 1 night in Dec 2024

10/10 Excellent

Paula

Business traveller

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business option

Friendly, helpful staff, clean & simple

Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

12 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Vivien

Travelled with partner

10 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Two chairs in the room would have been perfect.

Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

9 Dec 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Angie

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel, very clean and comfortable. Only down side was the dodgy vending machine without giving product and the evening meal of basic quality. Breakfast was included and was good.

Stayed 1 night in Nov 2024