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Holiday Inn Express London - ExCeL by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express London - ExCeL by IHG

A modern hotel lobby with seating areas, a reception desk, and a large map on the wall.
A Corona Extra beer bottle and a pepperoni pizza on a table in an outdoor seating area with string lights and umbrellas.
A modern hotel with a brick facade, large windows, and a Holiday Inn Express sign.
A hotel room with two beds, a desk, a chair, and a large window with curtains.
A modern restaurant with a long counter, multiple tables, and chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1018 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪9 min walk‬
  • Place, University of East London, Docklands Campus
    ‪16 min walk‬
  • Place, Royal Victoria Bridge
    ‪19 min walk‬
  • Airport, London (STN-Stansted)
    ‪58 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

A white shelf with a kettle, two white mugs, and a magazine holder.

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

A white shelf with a kettle, two white mugs, and a magazine holder.

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(21 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

A white shelf with a kettle, two white mugs, and a magazine holder.

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(40 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room (with Free Hot Breakfast)

A white shelf with a kettle, two white mugs, and a magazine holder.

Standard Room (with Free Hot Breakfast)

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

A white shelf with a kettle, two white mugs, and a magazine holder.

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Reception
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4.3 out of 5, Excellent, 1,006 reviews
The price is €98
includes taxes & fees
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About this property

Holiday Inn Express London - ExCeL by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express London - ExCeL by IHG. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from ExCeL Exhibition Centre and 12 minutes from The Arena
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL by IHG. For a fee, parking is available.

This 3-star London hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.
Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (431 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1004 reviews
Rating 8 - Good. 325 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and clean Staff were outstanding! Great Location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Very friendly & helpful staff, lovely hotel, spotlessly clean room, very comfortable bed & a lovely breakfast. I will definitely be staying again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be very happy to stay here again rooms clean. Breakfast good, plenty of choice, all the hotel staff very accommodating and helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would book again. Seems a class above othe holiday inn express hotels we have stayed in. Look forward to coming back Thank you
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, property conditions & facilities
Lovely stay - thanks 👍
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Demetrio

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were helpful and friendly, breakfast was excellent!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Somiya

Liked: Cleanliness, staff & service, amenities
Amazing stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Craig was so accommodating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Great food lovely staff and good atmosphere
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities
Lovely room, very clean, staff great and breakfast was good.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really handy for City Airport and the Excel Centre
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff & good amenities
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Prateek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was good. Room was ok- stained carpets, old bathroom accessories
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alisha

Liked: Staff & service, property conditions & facilities
Complimentary water should be included throughout day.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic to work with, and good flexibility for choosing how often your room is fully cleaned during your stay (can be less for conservation purposes or when not needed, or every day if you want without special request). I do think one improvement needed is safes in the guest rooms.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Was nice place for a one night stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Nice rooms, nice staff and the location for excel was perfect.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Abiola

Liked: Cleanliness, amenities, property conditions & facilities
Everything was on point. Food, rooms, ambiance, the staff… excellent.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience from check-in to out. Nice breakfast
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Anne F

Liked: Cleanliness, staff & service, amenities
Reception staff welcoming, room spotless, good breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Cletus Akodam

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was good as per it's criteria and had very cozy beddings and breakfast.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

NOWROZ KHAN FAZAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located. Close to the DLR track. Clean rooms and friendly staff. Enjoyed our stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff very friendly, food was good and hotel room was very nice and clean.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Staff friendly, food hot and fresh, facilities clean
Stayed 1 night in Dec 2025

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