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Hotel 65

3.0 star property

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Photo gallery for Hotel 65

Front of property
Triple Room | Bathroom
Breakfast area
Triple Room
Staircase

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
65 Shepherds Bush Road, Hammersmith, London, England, W6 7LS
  • Place, Westfield London Shopping Centre
    ‪13 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

7.8 out of 10
Good
(14 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 14 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel 65

This smoke-free hotel features express check-out, tour/ticket assistance, and a porter/bellhop. WiFi in public areas is free. Other amenities include a front-desk safe.
Hotel 65 offers 75 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel 65. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Features include free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street
As a guest of Hotel 65, you'll find tour/ticket assistance, express check-out, and a front-desk safe. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 6 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

65 Hotel

65 London

Hotel 65

Hotel 65 London

65 Hotel London

Hotel 65 London, England

Hotel 65 Hotel

Hotel 65 London

Hotel 65 Hotel London

Hotel 65 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 150 out of 936 reviews
Rating 8 - Good. 368 out of 936 reviews
Rating 6 - Okay. 217 out of 936 reviews
Rating 4 - Poor. 129 out of 936 reviews
Rating 2 - Terrible. 72 out of 936 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Justin

Stayed 3 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - handy to central London, Great public transport connections. Easy to get to Heathrow. Breakfast was very good with plenty of choice Staff were very pleasant. Room cleaned every day,
Stayed 4 nights in Dec 2025

2/10 Terrible

Micheala

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

Moustapha

Travelled with group
Liked: Staff & service, amenities
Room was decent, toilet paper wasnt replenished unless asked even when it ran out, soap was not replenished in the bathroom when it ran out, mini fridge was not clean and even had a few hairs inside, shower door has a constant leak so that when you finish your shower, theres a large amount of water on the bathroom floor, shower almost never gives HOT water, usually just warm water, we tried during mornings and evenings and it was the same problem. Some parts of the floor were dusty. There was scaffolding outside the building and construction rubble as well, which ruined the view and was an absolute eyesore. Also due to the scaffolds, we were unable to open any windows when it got too hot in the room. All in all, these were not major issues or deal breakers, I didnt mind my stay too much. The staff were super helpful and friendly, and the location was good and close to multiple underground stations. Unfortunately for the price i was expecting something better.
Stayed 7 nights in Nov 2025

2/10 Terrible

Antonia

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean, warm but cramped room, no table, chair or bedside cabinet. Had to put Kettle on floor almost under bed because plugs low and also nothing to rest cups or kettle in. Very noisy road so unless earplugs no sleep possible. WiFi spotty. Toilet seat loose, had to rest tray on rubbish bin to make a cup of tea. Very poor layout
Tea Tray on bin, no table or chair in room
Kettle on floor, no other plugs
Stayed 4 nights in Nov 2025

8/10 Good

Caroline

Stayed 1 night in Nov 2025

8/10 Good

Iain

Stayed 3 nights in Nov 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed. Only small niggles being bathroom needs a shelf above sink for toothbrush etc and toilet roll holder on the wall as opposed to putting toilet rolls on cistern. Also could do with a small table on other side of double bed as. Nowhere to put glasses.
Stayed 2 nights in Nov 2025

8/10 Good

Chioma

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was neat , bathroom was very neat
Stayed 1 night in Nov 2025

8/10 Good

Peter, Birmingham

Stayed 2 nights in Nov 2025

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
Good Actual people at reception Nice location Clean and tidy Bad Mattress in the room i had needs replacing as very lumpy
Stayed 1 night in Nov 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but OK
Stayed 2 nights in Oct 2025

8/10 Good

Marellah

Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely staff, peace and quiet
Stayed 1 night in Oct 2025

8/10 Good

sule

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

billie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room given extra bed Lovely lady at the front with black hair Other lady was not so nice as we were checking out I think blonde ish hair Super close to eventim Apollo and Westfield Not very close to shops
Stayed 1 night in Oct 2025

10/10 Excellent

chantal

Stayed 1 night in Oct 2025

8/10 Good

Ali Mahmoud

Stayed 4 nights in Sep 2025

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and friendly check in. Great hotel hospitality.
Stayed 3 nights in May 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Damage deposit for a room that was already bad

The vent was dirty which could have impacted my sisters asthma, we had to buy anti bac wipes to clean the fridge due to mould. Before we cleaned the shower and sink it smelled like something died in there. To add to this they charged a damage deposit that was not mentioned prior
Stayed 3 nights in Aug 2025

2/10 Terrible

Andrea

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Andrea

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rats in the wall and room

I would not recommend anyone stay here. There are rats that come into you room at night. They were in my suitcase and ran under the door when I was awaken by the noise. They are in the walls. The hotel owner refuse to refund us so we can move to another hotel. I had to ensure this everynight. There is also construction taking place and guy early in the morning outside my window on scaffold. The owner and the desk attendant Aska was rude and dismissive. There are other hotels in that stretch that is nicer and more cost effective. I moved to the sapphire next door and it was much nicer. Do not book
Stayed 3 nights in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good location & what is expected from budget spot

After reading through some reviews, I was a bit nervous about staying here. But, for the budget per night, I think this hotel is actually pretty good and it's in a decent location. The hotel is composed of several flat buildings, and it definitely gives off the vibes of your first flat in England with the narrow carpeted hallways where you have trouble figuring out where your next step is. The rooms are small and the bathrooms kinda narrow - but again, for the price I'm not expecting luxury. It was a really nice location between Hammersmith and Shepherd's Bush. The area is really good if you are smart and don't go out late at night. During the day, it's a really nice place to walk to Westfield Mall or talk a longer trot to Kensington. If there's one thing that wasn't fantastic, it was under construction so there was scaffolding right outside my window which meant that I'd wake up to people walking right outside in the morning. Not the worst thing but was weird to experience first thing in the morning. Would come back to this location next time I'm in London.
Stayed 3 nights in Jul 2025

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