See all properties

Hotel Indigo London K West Shepherd's Bush by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Indigo London K West Shepherd's Bush by IHG

Unclassified image, 1 of 34, button
Unclassified image, 2 of 34, button
A modern hotel room with a bed, seating area, dining table, and a large window.
A modern interior with a dining area, a staircase, and a seating area with cushions.
A modern hotel room with a round white table, a comfortable armchair, a wooden desk, and a large flat-screen TV.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Richmond Way, London, England, W14 0AX
  • Place, Westfield London Shopping Centre
    ‪5 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Bathtub (Outdoor Area)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, 1 King Bed, Bathtub (Outdoor Area)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a dining table, and a chair.

Standard Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Single Bed (Cosy)

A hotel room with a large bed, a dining table, and a chair.

Room, 1 Single Bed (Cosy)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (with Daybed)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, 1 King Bed (with Daybed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Queen Standard Accessible

A hotel room with a large bed, a dining table, a chair, and a vase with flowers.

1 Queen Standard Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 King Premium

A modern bedroom with a bed, bedside table, chair, and a small desk with a lamp.

1 King Premium

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

A modern lounge area with seating, a bar cart, and large windows offering views of the outdoors.
Novotel London West
Hammersmith and Fulham
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,111 reviews
The price is €125
includes taxes & fees
13 Sept - 14 Sept
Novotel London West

About this property

Hotel Indigo London K West Shepherd's Bush by IHG

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and dry cleaning are onsite.
Hotel Indigo London K West Shepherd's Bush by IHG offers 231 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Indigo London K West Shepherd's Bush by IHG. During your stay, you're just a quick walk from Westfield London Shopping Centre. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and laundry facilities are also featured at Hotel Indigo London K West Shepherd's Bush by IHG.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Flock Restaurant & Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flock Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to October 31 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Hotel Indigo London K West Shepherd's Bush by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 54 out of 60 reviews
Rating 8 - Good. 4 out of 60 reviews
Rating 6 - Okay. 1 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ♥️ staff was lovely, absolutely brilliant!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little gem! Staff was absolutely exceptional. Great location. Quiet street. Beautiful property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Fun hotel with GREAT beds!!! Service was exceptional. We’ll be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel, usually stay at the Hoxton in Shepards Bush but will be staying here from now on. Rooms are lovely & staff were great. The only thing lacking was hooks in the bathroom for wet towels
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent service and staff that go that extra mile to ensure customers are satisfied.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Symrun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A box fresh hotel, with fantastic staff and beautiful rooms. They couldnt have done more to make us feel welcome. The whole family really enjoyed staying here an all the little extras made it even better.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and professional the moment I steeped into the lobby. Throughout my stay there I had different staff members contact me and ask if they could help my stay get even better. The room was clean and modern. Thank you IHG Ridgeway!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

SHOTARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, rooms and facilities were new and perfectly clean, location reasonably accessible with nearby underground, overground station and bus stops. Highly recommended for those willing to pay some amount. It's worth it.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
ITs a completly new hotel, very nice, i like the location. Rooms was wonderfull. To say that they have a gym at the moment is not really true unfortuantly. But i reackon it will be nice once its done and not just a tredmill in a hotel room :-)
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Had a water leak in my room and they had to move me to a different room . They made it as painless as possible
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely lovely. Very central- right next to Shepherd’s Bush underground, it took about 15-20 mins if that to get to Piccadilly circus. The hotel itself is set back in a very lovely quiet area. 5 min walk to a very luxurious shopping mall. The hotel has absolutely gorgeous decor and feels so modern and yet very cosy- the comfiest nights sleep I have had in a hotel! The staff were all so friendly and could not have been kinder. We didn’t eat there at all but it was a great base to explore London. I’m really looking forward to the swimming pool being open- I’m not one to go back to the same place twice but this was so ideal and at a very good price that I can’t not come back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Indigo K West was superb from start to finish. Every member of staff was a credit to the hotel—friendly, welcoming, and attentive, with excellent attention to detail throughout our stay. What really stood out was the personal service. The staff made us feel genuinely welcome from the moment we arrived, and they even remembered our onward travel plans when checking out. These thoughtful touches made us feel valued and added a level of hospitality that is becoming increasingly rare. The rooms were stylish, spotlessly clean, and thoughtfully designed, with great attention to detail throughout. We were particularly impressed by the accessibility features, which were well considered and integrated seamlessly into the room design without compromising on comfort or style. We had lunch at the Flock restaurant within the hotel, which was also excellent. The wood-fired pizzas were of a very high quality and the bar/restaurant area had a wonderful atmosphere, with great music that created a calm, relaxing, and welcoming environment. Overall, the combination of exceptional service, comfortable and well-designed accommodation, excellent food, and a relaxed atmosphere made for a fantastic stay. We would not hesitate to return and would highly recommend Hotel Indigo K West to anyone visiting London.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Maria Assunta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comodissimo ai mezzi, il personale accogliente e preciso ha reso una ottima esperienza il soggiorno
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nadya

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jill

Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Carys

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mark

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Louise

Stayed 1 night in Apr 2026

Hotels