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Hotel Shepherds Bush London

3.5 star property

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Photo gallery for Hotel Shepherds Bush London

An outdoor seating area with wicker furniture and potted plants.
A hotel room with a bed, a green sofa, a coffee table, and a flat-screen TV mounted on the wall.
A bedroom with a large headboard, a bedside table, and a bathroom visible through an open door.
Check-in/check-out kiosk
A modern living room with a bar area, a sofa, a coffee table, and a potted plant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Place, Bush Theatre
    ‪1 min walk‬
  • Place, Westfield London Shopping Centre
    ‪3 min walk‬
  • Place, Shepherd's Bush Empire
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a bathroom with a sink and mirror, and a door leading to another room.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, bedside table, lamp, and a bathroom with a sink and mirror.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Single Room, No Windows (Basement)

A hotel room with a bed, bedside table, and a bathroom with a sink.

Economy Single Room, No Windows (Basement)

9.6 out of 10
Exceptional
(5 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a bathroom visible through an open door, and a floral wallpaper design.

Standard Double Room

8.4 out of 10
Very good
(19 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a large bed, a bedside table with a phone, a mirror, and a bathroom with a sink and toilet.

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Triple Room, 1 Bedroom (3 single beds)

A hotel room with a large bed, a desk, and a chair.

Basic Triple Room, 1 Bedroom (3 single beds)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A modern hotel room with a large bed, a separate seating area, and a bathroom with a mirror and vanity.

Standard Quadruple Room

7.8 out of 10
Good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A neatly made bed with a patterned bedspread, a wooden headboard, and a wall-mounted lamp.

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

A hotel room with a bed, two wall-mounted lamps, a window with curtains, and a wooden headboard.

Comfort Single Room

8.0 out of 10
Very good
(3 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Single Room, No Windows (Basement)

A hotel room with a bed, bedside table, and a bathroom with a sink and mirror.

Economy Single Room, No Windows (Basement)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Shepherds Bush London

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a microwave in a common area, 24-hour room service, and a business center are onsite.
Hotel Shepherds Bush London offers 21 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Shepherds Bush London. During your stay, you're just a quick walk from Westfield London Shopping Centre. You'll find features like free WiFi in public areas and a free manager's reception, plus a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Bush Theatre and 6 minutes by foot from Westfield London Shopping Centre
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Shepherds Bush London.

Smoking is allowed in designated areas at this 3.5-star London hotel.

The hotel hosts a free manager's reception daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally sourced food prioritised
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 249 out of 595 reviews
Rating 8 - Good. 199 out of 595 reviews
Rating 6 - Okay. 82 out of 595 reviews
Rating 4 - Poor. 41 out of 595 reviews
Rating 2 - Terrible. 24 out of 595 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in a great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Heather Margaret

Liked: Cleanliness, staff & service, amenities
Clean room, very reasonable price and staff were lovely.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Great central location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel! Perfect location and everything you need when you are in your room. Very clean, comfy bed, lovely en-suite and a smart TV. Reception staff very helpful. 5 out of 5
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect small hotel. Very ckesn, staff were welcoming and friendly. Great location, too.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Perfectly adequate for a short stay. Welcoming and helpful staff. Clean and comfortable room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, felt very safe and welcomed! Lovely spacious rooms. Close to amenities.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hugh

Great staff and nice room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy room, well positioned for access to London. Surprisingly quiet giving its proximity to the tube line. Friendly helpful staff. Thank you.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Staff very courteous throughout my stay. Room was clean & as described on the website. Excellent location!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Aidan Ezra

Liked: Cleanliness, staff & service, amenities
convenient location, clean rooms and linen
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Maura

Liked: Cleanliness, staff & service, amenities
Clean room staff is friendly and we are so close to shops underground station busses
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Literally right next to the Shepherds Bush Market ( both the market & the tube stop) It’s a little noisy with the window open but you don’t come to London for peace & quiet! Perfectly placed for our gig at the Shepherds Bush Empire. Would stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location room and service, would highly reccommend
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jamal

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Attentive and friendly staff. Good value for the area. Will stay there again.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Kandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was adequate place stay close to where I needed to be for workshop. Reasonably priced, clean and staff were very friendly and attentive. But it was very noisy at night with people on the streets and mostly with rumbling trains going by.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Katerina

Liked: Cleanliness
Website photos are a bit misleading making property look much more luxurious and bigger than it is but good hotel with comfortable beds great room temperature just only one towel was given for two people so a bit more attention to details also no lift…
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Zer-esgi

Liked: Cleanliness, amenities, property conditions & facilities
Everything is well cleaned and the receptionist was nice guy, absolutely 5 star.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Elinor

Liked: Staff & service, amenities
Room is small with 2 covered over windows so no daylight. Nothing like the rooms in the picture. Thankfully we were only here for sleeping & not a relaxing time.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy - Music and laughing until 3am.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Fine
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Katalin

Liked: Cleanliness, property conditions & facilities
Excellent location ,24 hours reception ,amazing staff :)
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, this is a great hotel. Comfy king size bed, working flat screen TV with all the apps, good shower, a desk to work from. Would stay here again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Presented exactly as described in booking. Staff very pleasant. Hotel directly next door to tube station so travel to Central London on NYE was a breeze. Excellent price for NYE.
Stayed 1 night in Dec 2025

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