Hotel Shepherds Bush London

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Where to?

Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Popular amenities

Room service
Bar
24/7 front desk
Housekeeping
Laundry

Explore the area

11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS

Westfield London Shopping Centre
‪7 min walk‬
Olympia Conference and Exhibition Centre
‪3 min drive‬
Hyde Park
‪8 min drive‬
London (LHR-Heathrow)
‪24 min drive‬

Room options

Deluxe Double Room

Very good

15.0 sq m
Sleeps 3
1 King Bed

Standard Twin Room

Very good

14 sq m
Sleeps 3
2 Twin Beds

Triple Room (3 single beds)

24 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Quadruple Room

Good

23 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Standard Double Room

Wonderful

12 sq m
Sleeps 3
1 Double Bed

Comfort Single Room

Wonderful

11 sq m
Sleeps 1
1 Double Bed

Economy Single Room, No Windows (Basement)

Wonderful

8 sq m
Sleeps 1
1 Twin Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Breakfast available

for 1 room

includes taxes & fees

17 Aug - 18 Aug

About this property

Hotel Shepherds Bush London

Hotel with a bar, steps from Bush Theatre

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, 24-hour room service, and a business center are onsite.

Hotel Shepherds Bush London offers 21 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Shepherds Bush London. During your stay, you're just a quick walk from Bush Theatre. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Steps from Bush Theatre and 7 minutes by foot from MATRADE Loftus Road Stadium
Local-area shuttle service available for a fee
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Shepherds Bush London.

Smoking is allowed in designated areas at this 3.5-star London hotel.

24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

No on-site parking available
Area shuttle (surcharge)

Food and drink

A bar/lounge
A coffee shop/cafe
Snack bar/deli

Things to do

TV in common areas

Family friendly

Free cot
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Business centre
Computer station
Meeting room

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Front entrance ramp
Lift (100 centimetre wide door)
Well-lit path to entrance
Wheelchair-accessible path to lift

1 building
4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable drinking straws available
Built in 2015
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Living plant wall
No plastic drinking straws
No plastic soft drink bottles
Reception hall
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Food and drink

24-hour room service
Coffee/tea maker
Refrigerator

Air conditioning
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs and cats are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 20.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Shepherds Bush London London

Hotel Shepherds Bush London Hotel

Hotel Shepherds Bush London London

Hotel Shepherds Bush London Hotel London

Hotel Shepherds Bush London Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Neomi

1 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 1 night in Apr 2025

8/10 Good

Kirsten

1 May 2025

Stayed 1 night in Apr 2025

8/10 Good

Marcus

Business traveller

30 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2025

6/10 Okay

Daniel

30 Apr 2025

Liked: Cleanliness, staff & service

Ok but not great

The room was clean and the ac worked well. The room felt a bit small but this is likely because of the layout. For one or two nights it would be ok but not much longer. The main downside was the smell in the bathroom in the mornings. It was as though there were no traps in the drains allowing all the sewer gases into the room.

Stayed 3 nights in Apr 2025

10/10 Excellent

Rosalind

Travelled with family

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great clean hotel behind Shepherds Bush Market tube station and opposite the market. Helpful staff. Quiet. Good sleep. Very affordable. Access for me on my foldable mobility scooter was difficult so we used the side emergency door with a step up. Accessible room on the ground floor and really good with walk in shower etc.

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family

24 Apr 2025

Liked: Staff & service

Disliked: Cleanliness

Nice little stay!

The hotel room was in need of a little tlc, iron burn mark on the carpet, and didn't smell very nice. Bathroom was clean and beds were also clean. Location was good staff were friendly.Just need to take care of the little things and would be the perfect stay!

Stayed 1 night in Apr 2025

6/10 Okay

Lisa

20 Apr 2025

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Not bad but wouldn’t book again.

The hotel was in a good location right next to the underground, you could hear the trains with the window open but not very loudly. The bed was quite comfortable and the room was tidy. The main issues we had were the smell of damp in the room which you could see was in the carpets as there were two large damp patches, the bathroom also smelt very damp although relatively clean. Also you could hear the room doors clearly opening and closing when people returned at night as the corridors were compact. Also there was no lift we could see which didn’t impact us but it might be good to know for others.

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

8 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Monique

26 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

4/10 Poor

Samantha

24 Mar 2025

Disliked: Staff & service, property conditions & facilities, room comfort

It’s rundown. Mattress was terrible. Too hot. Very loud. Lift broken. After my first day my key did not work.

Stayed 2 nights in Mar 2025

8/10 Good

Elsa

24 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

steve

Travelled with family

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

10/10 Excellent

Hailey

Travelled with family

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mum & son overnight for a gig

Brilliant central hotel. Rooms clean comfortable, with everything needed. Good stocked bar and decent prices. Staff were great. Early check-in aswell because our room was ready. Highly recommend 👌

Stayed 1 night in Mar 2025

8/10 Good

Karin

7 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2025

2/10 Terrible

tommy

5 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Kieran

21 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

The room was lovely and had everything you’d want and expect for an overnight stay. It was very clean and comfortable.

Stayed 1 night in Feb 2025

8/10 Good

christopher

Travelled with partner

21 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for the Shepherds Bush Empire and surrounding bars etc. surprisingly quiet for London. Clean and tidy. Only negative really is the mattresses could be a bit better quality, but generally a good stay for a good price

Stayed 1 night in Feb 2025

8/10 Good

leigh

16 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Business traveller

14 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

4/10 Poor

Robert

Travelled with family

29 Jan 2025

Disliked: Staff & service

Dungeon

Basement room, with only a tiny skylight window, with no shade, felt like a dungeion, tv didn't work despite numerous complaints and failed attempts to fix

Stayed 1 night in Jan 2025

8/10 Good

Sharon

Business traveller, Travelled with partner

16 Jan 2025

Liked: Amenities

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family

4 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

6/10 Okay

james

Travelled with family

3 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

The room was below ground with no fresh air. Had a strong smell of bleach when entering. Room was clean and shower was very good. Location is very good.

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Transportation Location

The hotel is small with no lift, not the best area but it is conveniently located near the underground and above ground transportation. It is located in Zone 2, so transportation is a bit more expensive if you plan to spend a significant time doing a lot of touristy things in Zone 1. It's a diverse area with an assortment of places to eat in walking distance. Staff was friendly and helpful.

Stayed 3 nights in Dec 2024