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"Clean rooms could do with having kettle and hair dryer in rooms the breakfast was given in paper bag. We haid for breakfast thinking we would have ful ... " More

By a verified traveller on Mon 10 May 2021

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Hotel Description

Our customers tell us that they can't get enough of the great public transport around ibis budget London Hounslow. During your stay, you'll be close to Twickenham Stadium. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This 3-star hotel has 148 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with LED TVs, showers and desks
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served weekends for a fee
  • Self-parking available for a fee
  • Amenities include a lift and coffee/tea in a common area
  • Guests speak favourably about the location and the clean guestrooms
  • 1.8 mi (2.9 km) from Twickenham Stadium and 4.3 mi (6.9 km) from Royal Botanic Gardens, Kew
  • Pets welcome for a fee

Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€33* Per night/room 15 May - 16 May

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

ibis budget London Hounslow ratings based on 28 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis budget London Hounslow

Everyone (19) Couples (1) Family (6) Other (1)
3 out of 5
Clean rooms could do with having kettle and hair dryer in rooms the breakfast was given in paper bag. We haid for breakfast thinking we would have full breakfast disappointed so we had to go elsewhere for food. Wouldnt have booked food if was only given on bag to take to rooms and i couldnt eat it .

Posted by on 10 May 2021

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4 out of 5
So I got a good deal on this hotel with a voucher code so it’s only fair to review it with that in mind. Positives: hotel was clean and tidy, room was immaculately serviced every day. Reception staff were lovely. Iron was available on request. Good location. Negatives: bizarre bathroom situation- sink in room, shower in a glass cupboard, toilet in a separate booth..? Terrible smell one day from drain in shower but was fixed by cleaner the next day after I’d told reception. Water in shower erratically runs hot and cold. Poor amenities in room (no kettle, no fridge, only five hangars on a tiny pole). Best thing: bearing in mind the room was overlooking the road, it was absolutely silent.

Posted by , from London on 8 Mar 2020

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3 out of 5
Bed sheet isn't clean as got marks on it, also has hairs and dirts, mattress is quite soft, but staff are helpful. Basic that you get what you pay for.

Posted by , from Poole on 21 Feb 2020

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4 out of 5
very good value for London..For what you pay a good service..I paid £6 for Continenal Breakfast it was good quality. My only critiscm was it is quite new to maintain that newness touching up the paint on the plaster would enhance your rooms..But a good 9/10 and the staff were nice and helpful

Posted by on 19 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Kishor SHIMPI

Thank you very much for the review ! We are glad that you had a generally good stay with us and we hope to see you back soon ! Kind Regards, Kishor SHIMPI Assistant General Manager

3 out of 5

Posted by on 15 Dec 2019

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Comment from Hotel Management

31 Jan 2020 by Kishor SHIMPI

Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you in the near future. Kind Regards, Kishor SHIMPI Assistant General Manager

3 out of 5
Spotlessly clean and a superb hot power shower but let down by a very soft spongy unsupportive bed. For this reason unfortunately I wouldn't stay again.

Posted by on 12 Dec 2019

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Comment from Hotel Management

31 Jan 2020 by Kishor SHIMPI

Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you in the near future. Kind Regards, Kishor SHIMPI Assistant General Manager

3 out of 5
Very much a budget option. Had to change rooms because of incessantly dripping, broken shower. No toiletries and no tea and coffee in rooms. Staff helpful and friendly. Ok for one night in order to get to Heathrow early.

Posted by on 23 Aug 2019

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4 out of 5

Posted by on 17 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by Kishor

Thank you very much for the fantastic review. I am so delighted that generally you had a great stay with us. Hope to see you again soon. Kind Regards, Kishor SHIMPI Assistant General Manager

1 out of 5
Very bad don’t stay here. They are cheater. I booked room for three person including breakfast but they said breakfast is not complementary. Room conditions is not good old and used towel only for two person not for three guests

Posted by on 24 Jun 2019

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4 out of 5
I liked how stylish it was even though it’s a budget hotel. The location is good too.

Posted by on 17 Mar 2019

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About the ibis budget London Hounslow

Location 20-28 Staines Road, Hounslow, England TW3 3JS

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly ibis budget London Hounslow also features coffee/tea in common area and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Hounslow hotel is smoke free.

  • 148 guestrooms or units
  • 4 levels
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Heathrow Airport (LHR) (7.9 km / 4.9 mi)
  • Train station: Hounslow Station (0.7 km / 0.4 mi)
  • Metro station: Hounslow Central Underground Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis budget London Hounslow offers 148 forms of accommodation with air conditioning. LED televisions are featured in guestrooms. Bathrooms include a shower. This Hounslow hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • LED television
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast on weekends from 7 AM and 11 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 5.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 5.80 per person (approximately)
  • Self-parking fee: GBP 6 per night
  • Pet fee: GBP 5.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.