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Ibis Styles London Heathrow

3.0 star property

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Photo gallery for Ibis Styles London Heathrow

Bar (on property)
Exterior
Interior entrance
Family Double Room, 1 Double Bed with Sofa bed
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
272 Bath Road, Harlington, West Drayton, England, UB3 5AY
  • Place, Airport Bowl
    ‪16 min walk‬
  • Place, Cranford Countryside Park
    ‪4 min drive‬
  • Place, Windsor Castle
    ‪16 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪4 min drive‬

Room options

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(36 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (The Queen)

Room, 1 Queen Bed (The Queen)

Room, 1 Queen Bed (The Queen)

8.6 out of 10
Excellent
(369 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (The Duet)

Individually decorated, iron/ironing board, free WiFi, bed sheets

Room, 2 Single Beds (The Duet)

8.4 out of 10
Very good
(148 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

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ibis London Heathrow Airport
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The price is €58
includes taxes & fees
16 Feb - 17 Feb
ibis London Heathrow Airport

About this property

Ibis Styles London Heathrow

Hotel in West Drayton with a restaurant and a bar
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room. Housekeeping is available once per stay.
Ibis Styles London Heathrow offers 153 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The breakfast at Ibis Styles London Heathrow gets high marks from our customers. During your stay, you'll be within walking distance of Airport Bowl. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Westcombe Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Guests like the accommodations for the comfy beds, overall comfort, and low noise level
  • 13 minutes by car from Windsor Castle and 15 minutes from LEGOLAND® Windsor
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and a front-desk safe are also featured at Ibis Styles London Heathrow. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star West Drayton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Westcombe Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 14 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westcombe Restaurant

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.00 per person
  • Self parking fee: GBP 14.00 per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Styles London Heathrow Airport Opening June 2016 Hayes
ibis Styles London Heathrow Airport Opening June 2016 Hotel
ibis Styles London Opening June 2016 Hotel
ibis Styles London Heathrow Airport Opening June 2016
ibis Styles London Opening June 2016
Ibis Styles London Heathrow Hotel Hounslow
Ibis Styles London Heathrow Hounslow
Ibis Styles London Heathrow West Drayton
Ibis Styles London Heathrow Hotel
Ibis Styles London Heathrow West Drayton
Ibis Styles London Heathrow Hotel West Drayton

Ibis Styles London Heathrow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1498 out of 3223 reviews
Rating 8 - Good. 1011 out of 3223 reviews
Rating 6 - Okay. 449 out of 3223 reviews
Rating 4 - Poor. 163 out of 3223 reviews
Rating 2 - Terrible. 102 out of 3223 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Priya

Liked: Cleanliness, property conditions & facilities
Neat and clean hotel near the airport with very convenient public bus transportation to the terminals.
Stayed 1 night in Oct 2025

8/10 Good

Neil

Stayed 1 night in Oct 2025

10/10 Excellent

Devon

Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious, well located near Heathrow
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, nice en-suite facilities. Friendly & helpful reception
Stayed 1 night in Nov 2025

6/10 Okay

Kaitlin

Disliked: Cleanliness
Room was a little bit dirty in places and the towels were warm out and small
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

4/10 Poor

Samuel, Brighton

Stayed 1 night in Nov 2025

4/10 Poor

Tushar

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Careless staff, dirty rooms . The staff didn’t care about our concerns of dirty rooms. There were stains on blanket, blanket cover wasn’t put on , floor had multiple mud stains on carpet, washroom handle had red stains . Room was extremely small. Told the staff but she didn’t care . We checked out in 5 to 6 hours of checkin and there was no concern for them:
Stayed 1 night in Oct 2025

2/10 Terrible

Ben

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Check in was awful as the key system wasn't working and they only had one person on reception who didn't apologise or seem to think this was a serious issue. In the afternoon I was kept waiting at the bar as the staff were too busy flirting with each other to notice. Very poor standard of English from many of them so that I could bareley understand them. The toilet seat was broken and the bed was uncomfortable. Really unpleasant fellow guests as well - you'd think they'd just come out of prison. AVOID!
Stayed 1 night in Oct 2025

10/10 Excellent

Kumu

Stayed 1 night in Oct 2025

6/10 Okay

Kathleen

Liked: Amenities, property conditions & facilities
Friendly staff, however bathroom smelled of drains throughout our stay, bed was very creaky and general fabric of the room was quite thin with sound travelling. Served a purpose for us but we won’t be returning.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Stayed 1 night in Oct 2025

10/10 Excellent

Winifred

Stayed 1 night in Oct 2025

8/10 Good

Cheri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Bus stop right outside.
Stayed 1 night in Oct 2025

6/10 Okay

sherree

Disliked: Amenities, property conditions & facilities
Room was noisy as it was right in the path of departing flight. On the morning construction directly below my room started at 9 am. Upon consultation with reception told me it would continue all day and I requested a new room. They complied and the new room, much smaller was ok. Terminal 5 is 5km away so be prepared for taxi fees or bus rides to the terminal as no shuttle service is provided.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucy

Stayed 1 night in Oct 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Harwinder

Stayed 1 night in Oct 2025

2/10 Terrible

Kim

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Two-Night Stay Turned Sour — Wrongful Parking Fine and Poor Room Conditions I wasn’t planning to leave a negative review for this hotel. I was willing to overlook the broken air conditioning, the unpleasant carpet smell, and the hair left in the shower. However, after receiving a €60 parking fine, plus an additional €42 “administration fee” from our rental car company (a total of about $136 USD), I feel I need to warn other travelers. 1. Wrongful parking fine (beware!) Upon arrival, I asked the woman at the front desk if it was okay to unload our luggage near the entrance. She told us to pull into the covered parking area to unload, but we had to be quick. She never stated how long we had to unload or anything about registering our vehicle. We parked exactly where instructed, unloaded our bags straight to our room and immediately left the parking lot to return the car to the rental company. THIS HAS GOT TO BE A SCAM!!! 2. Air conditioning didn’t work We booked a room with air conditioning, but it never worked during our two-night stay. When we called the front desk, we were just told how to turn it on. The second night, after reporting it again, we were told there was nothing they could do. They eventually brought a fan, but the room was still uncomfortably warm. 3. Unpleasant room condition The carpet had a strong odor — like vomit in one area — and the shower had hair left.
Stayed 2 nights in Sep 2025

6/10 Okay

Shelley

Liked: Cleanliness
Overnight stay before flight. Clean room and good size room and ensuite. Bedside light fitting broken. Restaurant meal of fish and chips was terrible and inedible. Other meals on table were fine. Breakfast good.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

6/10 Okay

Jason

Stayed 1 night in Oct 2025

2/10 Terrible

Naeem

Stayed 1 night in Oct 2025

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