5 Nov 2023 by Kenton Smith
Thank you for your review, we hope to welcome you back soon.
2 Nov 2023 by Liuba
Dear Louise, Thank you for your fantastic rating! We're delighted to hear that you had a perfect 5 out of 5 experience during your stay. We greatly appreciate your positive feedback. We look forward to welcoming you back for another great stay in the future. Sincerely, Management Team, Ibis Styles London Heathrow
20 Aug 2023 by Dominika
Dear Daniel,Thank you for taking the time to provide feedback about your recent stay at our hotel. We're glad to hear that our convenient location near the airport terminals and friendly staff were positive aspects of your stay.However, we apologize for the inconveniences you experienced with the shower pressure, towels, and room air conditioning. Your comfort is important to us, and we're sorry that these issues affected your experience. We'll investigate these matters further to make the necessary improvements.Your feedback about the room's air conditioning will be noted as well. Providing a comfortable environment for our guests, especially during different seasons, is a priority, and we'll work to ensure that our air conditioning systems are optimized.If there's anything else you'd like to share or if you have any suggestions for further improvement, please feel free to let us know. We value your input as it helps us enhance our services.Sincerely, Management Team, Ibis Styles London Heathrow
13 Apr 2023 by Dominika
Dear Tyrone,Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience at our hotel did not meet your expectations. We would greatly appreciate it if you could provide us with more specific details about the issues you encountered during your stay so that we can take the necessary steps to address them and improve our services.Please know that we are committed to providing our guests with the best possible experience, and we take all feedback seriously. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Sincerely, Management Team, Ibis Styles London Heathrow
22 Sep 2022 by Dominika
Dear Candid, Thank you for taking the time to tell us about your experience at the Ibis Styles London Heathrow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team Ibis Styles London Heathr
3 Aug 2022 by Dominika
Dear Andrew, I would like to thank you for choosing to stay with us at the Ibis Styles London Heathrow. I am pleased that you liked your room cleanness. Please accept my apology about the bed being uncomfortable. Our Guest's feedback is very important to us so we can always improve our service and I thank you for yours. I hope we will have the pleasure to welcome you back soon. Kind Regards, Management Ibis Styles London Heathrow.
20 Mar 2022 by Brazilia
Thank you for Choosing Ibis Styles London Heathrow. We appreciate your Feedback. Kind Regards, Management Team.
6 Dec 2021 by Management team Ibis Styles London Heathrow
Dear Glenn, Thank you for your feedback and for choosing the Ibis Styles London Heathrow. We are happy that you had pleasant stay, and we will share all your comments with our team. Our dedicated team looks forward to welcoming you again soon. Sincerely Management Team Ibis Styles London Heathrow
3 Sep 2021 by Ibis Styles London Heathrow
Dear Elizabeth, Thank you for your feedback and for choosing Ibis Styles London Heathrow. We are delighted that you had an overall nice stay and we will share all of your comments with our team. Our dedicated team look forward to welcoming you again soon. Warmest Regards, Kyle
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Vending machine, multilingual staff, and a front desk safe are also featured at Ibis Styles London Heathrow. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star West Drayton hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Ibis Styles London Heathrow offers 153 accommodations with a hairdryer and free toiletries. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Westcombe Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.