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"Very close to the airport.The room was ok. Breakfast was horrible. " More

By a verified traveller on Tue 07 Jan 2020

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Ibis Styles London Heathrow. During your stay, you'll be close to Stockley Park. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 153 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, electric kettles and free tea bags/instant coffee
  • Free WiFi
  • Enjoy international cuisine while dining at Westcombe Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front-desk safe, a business centre and a meeting room
  • Guests have great things to say about the comfortable guestrooms and the value of their stay
  • 6 minutes by car from Stockley Park and 8 minutes from Brunel University

Room, 2 Single Beds (The Duet)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€55* Per night/room 14 May - 15 May

Room, 1 Queen Bed (The Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ibis Styles London Heathrow ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ibis Styles London Heathrow

Everyone (15) Couples (1) Family (2)
2 out of 5
Very close to the airport & rooms are good. Breakfast is horrible.

Posted by on 12 Feb 2020

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Comment from Hotel Management

9 Mar 2020 by Ibis styles

Dear Guest, Thank you for taking the time to review your stay at ibis Styles London Heathrow Airport. I am very sorry that the hotel processes such as breakfast did not meet your expectations but for the other hand is satisfying to know that you found the location and the room appropriate for your needs. I hope we can still have another opportunity to welcome you back in the future if you will stay within the Heathrow area. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

5 out of 5

Posted by on 13 Jan 2020

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Comment from Hotel Management

15 Jan 2020 by Ibis Styles

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope we can welcome you back in the future if you decide to stay within the Heathrow area. Kind Regards, Ibis Styles London Heathrow, Management Team

4 out of 5
Very close to the airport.The room was ok. Breakfast was horrible.

Posted by on 7 Jan 2020

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Comment from Hotel Management

15 Jan 2020 by Ibis styles

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

4 out of 5
Room was fine except for an irritating noise caused by water pipes in the room above but otherwise ok.

Posted by on 27 Nov 2019

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Comment from Hotel Management

15 Jan 2020 by Ibis Styles

Dear Guest, thank you for taking the time to review your stay at Ibis Styles London Heathrow Airport. I am very sorry that the hotel did not meet your expectations, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope we can welcome you back in the future if you decide to stay within the Heathrow area. Kind Regards Ibis Styles London Heathrow, Management Team

4 out of 5

Posted by on 26 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Ibis styles

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope we can welcome you back in the future if you decide to stay within the Heathrow area. Kind Regards, Ibis Styles London Heathrow, Management Team

4 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Ibis styles

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope we can welcome you back in the future if you decide to stay within the Heathrow area. Kind Regards, Ibis Styles London Heathrow, Management Team

4 out of 5

Posted by on 9 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Ibis styles

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope we can welcome you back in the future if you decide to stay within the Heathrow area. Kind Regards, Ibis Styles London Heathrow, Management Team

4 out of 5
Great location close to the airport if you're there for a layover, public bus service is free to the airport. Unfortunately, extremely limited amenities, no kettle in the room nor tea and coffee, no microwave anywhere in the hotel, and the breakfast was extremely disappointing (cold breakfast, cold meats, bread, tea, and a boiled egg). I would only retun for layovers.

Posted by , from Cape Town, South Africa on 24 Sep 2019

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Comment from Hotel Management

14 Oct 2019 by Ibis Styles

Dear Guest, thank you for taking the time to review your stay at Ibis Styles London Heathrow Airport. I am very sorry that the hotel did not meet your expectations but again thank you for expressing your thoughts. I hope we can welcome you back in the future if you decide to stay within the Heathrow area. Kind Regards Ibis Styles London Heathrow, Management Team

3 out of 5
It is ok hotel, very close to the airport. No shops around.

Posted by on 2 Sep 2019

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Comment from Hotel Management

14 Oct 2019 by Ibis styles

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope we can welcome you back in the future if you decide to stay within the Heathrow area. Kind Regards, Ibis Styles London Heathrow, Management Team

5 out of 5
Close to the airport. Easy to get to. Very warm welcome. Clean, attractive room with more room than most London hotel rooms. Simple design with a modern, practical twist. Really quiet. Great evening meal. Good shower, comfy bed, nice breakfast, affordable rates - what's not to like? Will definitely stay again.

Posted by on 10 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by IBIS STYLES

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management Team, Ibis Styles London Heathrow

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. The eco-friendly Ibis Styles London Heathrow also features multilingual staff, a safe deposit box at the front desk, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star West Drayton hotel.

  • 153 guestrooms or units
  • 4 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Heathrow Airport (LHR) (1.9 km / 1.2 mi)
  • Train station: Heathrow Central Station (2.8 km / 1.7 mi)
  • Metro station: Heathrow Terminal 1-3 Underground Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Styles London Heathrow offers 153 forms of accommodation with a hairdryer and free toiletries. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • Electric kettle
  • Shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Westcombe Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 9.00 per person (approximately)
  • Self-parking fee: GBP 12.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Styles London Heathrow Airport Opening June 2016 Hayes
  • ibis Styles London Heathrow Airport Opening June 2016 Hotel
  • ibis Styles London Opening June 2016 Hotel
  • ibis Styles London Heathrow Airport Opening June 2016
  • ibis Styles London Opening June 2016
  • Ibis Styles London Heathrow Hotel Hounslow
  • Ibis Styles London Heathrow Hounslow
  • Ibis Styles London Heathrow West Drayton
  • Ibis Styles London Heathrow Hotel
  • Ibis Styles London Heathrow West Drayton
  • Ibis Styles London Heathrow Hotel West Drayton

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.