"Ask at reception about shuttle bus before you get it. It costs £5 each otherwise " More

By a verified traveller on Thu 04 Jan 2018

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Leonardo Hotel London Heathrow Airport. During your stay, you'll be close to Stockley Park. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 230 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a TV in each room.

  • Air-conditioned rooms with 24-hour room service, TVs and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in the lobby, a front-desk safe and a business centre
  • On-site recreation includes a fitness centre
  • Guests praise the central and quiet location
  • 12 minutes by car from Twickenham Stadium and 12 minutes from Griffin Park Stadium
  • Airport shuttle service available for a fee

Standard Double and Single

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Twin

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard King and Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Triple

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Accessible King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Leonardo Hotel London Heathrow Airport ratings based on 37 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Leonardo Hotel London Heathrow Airport

Everyone (16) Couples (8) Business (3) Family (5) Friends (1) Other (3)
5 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

3 Jun 2019 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback score.

5 out of 5
Staff willingness to go that extra mile, even when they were extremely busy :)

Posted by on 24 May 2019

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Comment from Hotel Management

24 May 2019 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

4 out of 5
excellent for the price friendly staff. good location.

Posted by on 1 Apr 2019

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Comment from Hotel Management

1 Apr 2019 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

4 out of 5
Only there for 1 night but it was clean and newly refurbished as the smell of paint was still in the air. The staff were super helpful with organising a taxi and helping us with times as it had been a long day for us and we were struggling to work out times

Posted by on 24 Mar 2019

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Comment from Hotel Management

24 Mar 2019 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

1 out of 5
I was relocated due to a burst water pipe and the new hotel were not prepared for my arrival meaning a further wait ensued. Awful service.

Posted by on 12 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

5 out of 5
It’s a nice hotel and very close to terminal 3. The staff were very obliging.

Posted by on 5 Mar 2019

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Comment from Hotel Management

6 Mar 2019 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

4 out of 5
A good stay at hotel would use again travel time to airport is about 10 mins, so not too bad.

Posted by on 16 Jan 2019

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Comment from Hotel Management

17 Jan 2019 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

5 out of 5
Tasteful decor, very polite staff, silent room, much better than expect3d for area and price.

Posted by on 1 Jan 2019

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Comment from Hotel Management

5 Jan 2019 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

4 out of 5
Very handy room for anyone flying out of Heathrow easy to find and well priced.

Posted by , from Cymru on 29 Dec 2018

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Comment from Hotel Management

5 Jan 2019 by Edijs S

Dear Welsh , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

4 out of 5
Nice close to the airport ,nice room, close to the bus

Posted by on 17 Dec 2018

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Comment from Hotel Management

22 Dec 2018 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

About the Leonardo Hotel London Heathrow Airport

Location Bath Road, West Drayton, England UB7 0DP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-friendly Leonardo Hotel London Heathrow Airport. A round-trip airport shuttle (available at scheduled times) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star West Drayton hotel.

  • 1 building
  • 230 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (2.1 km / 1.3 mi)
  • Train station: Heathrow Central Station (2.6 km / 1.6 mi)
  • Metro station: Heathrow Terminal 1-3 Underground Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Leonardo Hotel London Heathrow Airport offers 230 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 5:00 AM to midnight. Fees may apply. Contact the property in advance to get details.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered at scheduled times from 5:00 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Airport shuttle fee per child: GBP 5 (one-way), (from 3 to 12 years old)
  • Self-parking fee: GBP 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Leonardo Hotel London Heathrow Airport
  • Leonardo Hotel London
  • Leonardo London Heathrow Airport
  • Leonardo London
  • Leonardo Hotel London Heathrow Airport West Drayton
  • Leonardo London Heathrow Airport West Drayton
  • Leonardo Hotel London Heathrow Airport West Drayton
  • Leonardo London Heathrow

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.