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London Visitors Hotel

2.5 star property

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Individually decorated, individually furnished, free WiFi, bed sheets
Interior
Exterior
Interior
Free toiletries, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
42-44 Holland Road, Kensington, London, England, W14 8BB
  • Place, Kensington High Street
    ‪3 min walk‬
  • Place, Holland Park
    ‪5 min walk‬
  • Place, Olympia Events
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

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About this property

London Visitors Hotel

Along with a library, this smoke-free hotel has tour/ticket assistance and multilingual staff assistance. Other amenities include a reception hall.
London Visitors Hotel offers 30 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at London Visitors Hotel , you're just a quick walk from Kensington High Street. You'll find features like a library.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Kensington High Street and a 2-minute drive from Westfield London Shopping Centre
As a guest of London Visitors Hotel , you'll find a library, multilingual staff, and tour/ticket assistance. The front desk is open around the clock.

This Victorian London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Built in 1870
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

More

  • Electrical adapters
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 8:00 PM

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

London Visitors Hotel

Visitors Hotel

London Visitors Hotel England

London Visitors Hotel Hotel

London Visitors Hotel London

London Visitors Hotel Hotel London

London Visitors Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 278 reviews
Rating 8 - Good. 137 out of 278 reviews
Rating 6 - Okay. 39 out of 278 reviews
Rating 4 - Poor. 10 out of 278 reviews
Rating 2 - Terrible. 4 out of 278 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Staff friendly and helpful but ruined by the lady that checked me in who was distinctly rude and unhelpful. Property clean and well maintained but terrible ordour in bathroom (self contained0. Had to leave window open in winter and repeatedly spray with body spray when going in. need strong air freshner but better solve the issue causing the strong sewer smell.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Piero

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Basic and clean.

The room was very small, mattress not the best and internet choppy.
Stayed 3 nights in Feb 2020

8/10 Good

Piero

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff is friendly and helpful, breakfast was feeling and tasty, but the best part is an evening tea with fireplace going . Fireplace room is cosy, with board games, relaxing atmosphere. My youngest son learned how to play chess ( or at least got a taste) . Tea was delicious. Location of the hotel is an extra plus too.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2020

10/10 Excellent

AJ, Atlanta, USA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great folks including the student at reception. Very helpful and friendly. Great property and location.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

8/10 Good

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs were friendly and the room was clean. The room was cleaned daily. Definitely an excellent experience.
Stayed 8 nights in Nov 2019

8/10 Good

Suman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

staff really helpful...had to extend trip by a day and they made it effortless. Needed help with getting hot food to eat at 10pm which was also great
Stayed 3 nights in Nov 2019

8/10 Good

Guido

Travelled with family
Liked: Staff & service, property conditions & facilities

a decent place to stay in London

A decent place to stay in London, room seemed a little cramped for four people, bathroom was very small, staff was nice, basic breakfast, no iron available
Stayed 2 nights in Nov 2019

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Angelica

Stayed 3 nights in Oct 2019

2/10 Terrible

D

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

By far the worst hotel I’ve stayed at in London

I stayed in many different hotels over a 20 week period in London (for a work project). This has by far been the worst stay. Firstly, I arrived and there was no one at reception, I rang the bell many times and no one came for over 5 minutes. When the woman did arrive she was rude and demanding of many types of ID and even my home address? I asked why all the information was needed and she couldn’t tell me why, but wouldn’t let me stay unless I gave all of it. Next, I asked for an iron and ironing board and was told (very rudely by the curly haired woman) that they’re ‘not allowed in the hotel’(?!?). What hotel doesn’t allow irons and ironing boards? They shouldn’t be allowed to take business bookings if this is true. I have stayed at this hotel one time previously in their annex building, where there was an iron so it’s all very confusing. The room was disgustingly dirty and stank of sewage throughout my stay. Doors are very loud and bang when closed so I was woken up every night around 4/5am by doors being banged and people (sounded like staff) speaking loudly. Avoid if you can, plenty of better options available throughout London.
Stayed 3 nights in Sep 2019

8/10 Good

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms need alarm clocks or phones. You cannot get a wake up call. Also the site isnt explicite enough. You should know up front whether it is en suite or no. We didn't. Plus another couple checking in didn't know about their room. Staff extremrly nice, helpful. Breakfast was doable (missed hot foods).. Hot drinks in lounge very appreciated.
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the place is very doubtful. On our way there two people pretended to be police and asked us to search our bags and wallet( very unusual for a police staff). Nothing happened to us as we are good in making a scene to attract people nearby’s attention. Second event was we are going back to this place at 2330HR and as we are entering our code a lady is screaming nearby telling us to let her in. We didn't do it and we closed the door as fast as we can. Having this two incident I think location wise this is not safe. On the lighter note, their staff are superb. Ann their desk staff is very accommodating and when we relayed to her what happened about the police she encouraged us to report this to the police hotline and warned us that this incident happened to one of their guest before. The breakfast was perfect. No complains as everything is delicious and well put together. Cleanliness is amazing.
Stayed 3 nights in Sep 2019

2/10 Terrible

Saraspathi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Climbing up 4 flights of stairs was frustrating in spite of me complaining of a painful knee nothing could be done, apart from offering another room at a cost of 100 pounds more. The toilet and shower was in miniature size. It was so difficult to even turn around. Sink in ro clogged. Carpet under sink has grossildew. Room smely with old cigarette smoke and damp smell. Staff were pleasant tjough
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice neighborhood and friendly staff. Room was cleaned well daily. Bathroom is small, as noted by others; it might be tough for a larger person to move around in there. It was nice to have a little breakfast each morning. I know others commented on the breakfast, so I was not sure what to expect. It consisted daily of: hard-boiled eggs, croissants, 3 different cereals, bread to toast, jams, butter, cheese, juice, coffee, tea, and milk. So if you are expecting a hot breakfast, that's not what you will get. But it was good enough for me. And the staff was very good at replenishing food and beverage as well as cleaning tables quickly. It is a good location, west of the city. About a 15 minute walk to the tube station, but a short walk to the main street, where buses were running all the time.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Staf was very Nice and everything was okay. The breakfast could have been more healty.
Stayed 7 nights in Jul 2019

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