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Moxy London Excel

3.5 star property

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Exterior
View from property
Room, 1 Queen Bed
Lobby sitting area
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
1014 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪6 min walk‬
  • Place, Thames Barrier Park
    ‪10 min walk‬
  • Place, University of East London, Docklands Campus
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪97 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed

Free cots/infant beds, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(29 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Free cots/infant beds, free WiFi, bed sheets

Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.8 out of 10
Excellent
(47 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Moxy London Excel

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Moxy London Excel offers 164 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with Netflix.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Moxy London Excel. During your stay, you'll be within walking distance of ExCeL Exhibition Centre. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Enjoy international cuisine while dining at Day Bar
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from ExCeL Exhibition Centre and 13 minutes from O2 Arena
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi and wired Internet are free in public spaces. Moxy London Excel also features multilingual staff, coffee/tea in a common area, and express check-in. For a fee, parking is available.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10 AM.
Day Bar - This bar specializes in international cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Day Bar

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV
  • Netflix

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Maximum 1 (weight limit: 77 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 16 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Moxy London Excel Hotel
Moxy Excel Hotel
Moxy Excel
Moxy London Excel Hotel
Moxy London Excel London
Moxy London Excel Hotel London
Moxy London Excel a Marriott Hotel

Moxy London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities
Clean room, compact but enough room for 2. Would have liked more space for clothing, no draws, only a 5 space hanging rail. Staff very chilled, friendly, maybe a little too nonchalant at times But overall would stay again as convenient for Excel and nice breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Alketa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
Everything was great but let down by the very poor shower. Literally a dribble coming out even on full.
Stayed 1 night in Dec 2025

6/10 Okay

Sue

Travelled with group
Liked: Cleanliness, property conditions & facilities
Day staff were very friendly and helpful and the room was very comfortable clean and lovely. The evening bar manager was quite rude when we ask how long our food would be after we had waited for 40mins. When the food came it was awful overcook, some of the chips were still uncooked. Very poor quality.
Stayed 1 night in Dec 2025

8/10 Good

Kelvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, great breakfast. Helpful staff. Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Naomi

Stayed 3 nights in Dec 2025

6/10 Okay

Benjamin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was nice but the ventilation needed sorting. The rooms were so hot and the airport and road noise made it impossible to open the windows. I asked reception if the aircon could be turned on. Apparently it was set to a winter setting where only hot air is available. I also asked for a fan but they were out of stock as others had been complaining about the temperature In the rooms.
Stayed 3 nights in Dec 2025

4/10 Poor

Becky

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I usually love a moxy, the staff are always 10/10, and make you feel like no task is too much trouble, which makes it feel so special. However, our experience at Moxy Excel was the worst night I've ever had. Our room was 23 degrees when we arrived, so we opened the window at 6pm, however, by 11pm it had gone up to 23.5. The heating was off completely, and moxy switch off the aircon so you can't even choose to use it. This is way too hot for sleeping, ideal sleeping temp is 19 degrees. The fans they gave us weren't really fans, but instead heaters that lightly blow air. At 2am, after no sleep, I went to the reception to ask if there was anything they could do, and they then found us a proper fan. However, it didn't make much of a difference, and I got only 45 minutes of sleep the night before a big race. The room was still 23.5 degrees at 10am in the morning even with the fan on and the window open. The hottest most uncomfortable night, which really affected my race the next day. They did kindly give us a second duvet, which helped the second night as it stopped us waking each other up from tossing and turning as much. Think I will steer clear of moxy moving forward if they don't allow air con.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Ilyas

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

6/10 Okay

Rhys

Liked: Cleanliness, staff & service
The facilites in the room was poor, mainly the TV. The apps on it didnt work like youtube, nor did the option to cast to the TV. The gas for the draught beer was also not working
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice, quirky hotel with parking, clean rooms and good food / social bar area
Stayed 1 night in Nov 2025

10/10 Excellent

Karl

Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
All straight forward, room clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff helpful, clean warm room
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Visited 02 for covert. Good base for an excellent stay
Stayed 1 night in Nov 2025

2/10 Terrible

Jahirul

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Even though I paid for parking, I’ve received a PCN letter. Headache.
Stayed 1 night in Oct 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor value for money option
Stayed 1 night in Oct 2025

10/10 Excellent

Rezwana

Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Amazing facilities and friendly staff!
Stayed 1 night in Nov 2025

8/10 Good

Mariam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and had a lovely view. Breakfast was good, we enjoyed the free drinks voucher received. Bar and kitchen staff were very friendly only downside was the check-in process. I think some of the staff will benefit from more training in welcoming guests and attending to guests waiting.
Stayed 1 night in Nov 2025

10/10 Excellent

Meryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, tea & coffee replenished during our 2 day stay. Staff very friendly. Great to have train station nearby. Would recommend to friends.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

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