New Road Hotel

VIP Access

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
24/7 front desk
Housekeeping
Air conditioning

Explore the area

103-107 New Road, London, England, E1 1HJ

Brick Lane
‪7 min walk‬
Tower of London
‪16 min walk‬
Tower Bridge
‪3 min drive‬
London (LHR-Heathrow)
‪44 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Pocket Room

Excellent

13 sq m
Sleeps 2
1 Double Bed

Warehouse Twin

Exceptional

16 sq m
Sleeps 2
2 Large Twin Beds

Loft, Hot Tub

Exceptional

16 sq m
Sleeps 2
1 Double Bed

Loft (Spa bath)

14 sq m
Sleeps 2
1 Double Bed

Loft, Terrace

14 sq m
City view
Sleeps 2
1 Double Bed

Warehouse Family

26 sq m
Sleeps 4
1 Double Bed and 1 Large Twin Bed

Warehouse K

Excellent

14 sq m
Sleeps 3
1 Double Bed

Warehouse X

Wonderful

15 sq m
Sleeps 2
1 King Bed

Similar properties

Free WiFi
Air conditioning
Breakfast available
Laundry

for 1 room

includes taxes & fees

4 Jul - 5 Jul

About this property

New Road Hotel

Family-friendly hotel with a 24-hour front desk and a coffee shop

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Housekeeping is available on request.

New Road Hotel offers 80 air-conditioned accommodations with safes and hair dryers. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of New Road Hotel's great location. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy British cuisine while dining at Mr White's Chophouse
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the helpful staff and the clean accommodations
Just a 4-minute walk from East London Mosque and 9 minutes by foot from Brick Lane

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A library, a vending machine, and an arcade/game room are also featured at the family-friendly New Road Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.

Mr White's Chophouse - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Cereal Grind Coffee Shop - This cocktail bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Bar
Cereal Grind Coffee Shop
Mr White's Chophouse

Things to do

Arcade/game room
Bicycle storage
Billiards/pool table
Library
TV in common areas

Family friendly

Arcade/game room
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance

Business services

2 meeting rooms
431 square feet of conference space
Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

At least 80% lighting from LEDs
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Locally-owned and organised tours and activities
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

49-inch flat-screen TV with cable channels

Food and drink

Champagne service

Air conditioning
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Road Hotel London

New Road London

New Road Hotel Hotel

New Road Hotel London

New Road Hotel Hotel London

New Road Hotel Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

stuart

Business traveller

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic. Great customer service

Stayed 1 night in Jan 2025

10/10 Excellent

Spencer

14 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Monica

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Temitope

7 Mar 2025

Liked: Staff & service, property conditions & facilities

The staff was friendly

Stayed 1 night in Mar 2025

10/10 Excellent

Jo

6 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab place to stay

Close to Whitechappel tube, funky room, roomy walk in shower, great value for money. Would definitely recommend if staying in East London

Stayed 1 night in Mar 2025

8/10 Good

Richard

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Goniur

2 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce, Kingston upon Hull

1 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This Hotel is great, nice friendly staff. Food is Super. Room nice and snug. No problems i would stay again.

Stayed 3 nights in Feb 2025

8/10 Good

Ana

1 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

adam

Business traveller

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smashing hotel and great location

Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with partner

20 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a really nice stay at the NRH, everything in the room was clean and the location was conveniently close to the train stations. I would stay here again.

Stayed 4 nights in Feb 2025

8/10 Good

Richard

Business traveller

19 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Zhen

19 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2025

6/10 Okay

Amin

Business traveller

19 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

nice building. Rooms were small but they were fine.

Stayed 4 nights in Feb 2025

4/10 Poor

Antonio

Travelled with family

17 Feb 2025

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Request for Compensation Due to Misleading Informa

I stayed in room 102 at your hotel last night. I am writing to formally lodge a complaint regarding misleading information on your website and the unsatisfactory experience I had during my stay. I specifically chose your hotel based on the claim that the room would be soundproofed, which was a major factor in my booking decision. However, this information turned out to be completely false. Both my wife and I were unable to sleep due to the lack of sound insulation in the room. Throughout the night, we were disturbed by the sounds of ambulances passing by, car alarms going off, and conversations from people walking outside, all of which made it impossible for us to rest. As a result, I feel that I wasted £120 on a room that did not meet the basic standards I expected. This not only ruined our night’s sleep but also impacted our plans for the following day, as we were too exhausted to carry out our activities. Considering the significant inconvenience caused, I believe it is only fair to request compensation for the distress and poor experience I endured. I would appreciate it if you could offer a resolution that reflects the disappointing nature of this stay. I look forward to hearing from you soon. Best regards, Antonio Mendes

Stayed 1 night in Feb 2025

4/10 Poor

RED

17 Feb 2025

Disliked: Property conditions & facilities

Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce, Kingston upon Hull

12 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice friendly staff and unique Hotel. The Room clean and comfortable. Short walk to the Station.

Stayed 3 nights in Feb 2025

8/10 Good

Philip

11 Feb 2025

Stayed 1 night in Jan 2025

4/10 Poor

Ian

Business traveller

11 Feb 2025

Don’t think the room had double glazing so it was very cold and very noisy.

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

10 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Gary

10 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Gianmarco

9 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

anita

8 Feb 2025

Stayed 1 night in Feb 2025

8/10 Good

Philip

Business traveller

5 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked a room and it was on the 2nd floor. Quite retro loft apartment chic. Small, but well arranged. Comfy bed, but way too much road noise from 11pm to 1am. I set my phone to play some ‘sea sounds’ that almost covered the noise. Nice breakfast. Staff great.

Stayed 1 night in Feb 2025