New Road Hotel

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VIP Access

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Housekeeping
24/7 front desk
Air conditioning

Explore the area

103-107 New Road, London, England, E1 1HJ

Brick Lane
‪9 min walk‬
Tower of London
‪3 min drive‬
Tower Bridge
‪4 min drive‬
London (LHR-Heathrow)
‪65 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Pocket Room

13 sq m
Sleeps 2
1 Double Bed

Warehouse Twin

16 sq m
Sleeps 2
2 Large Twin Beds

Loft, Hot Tub

16 sq m
Sleeps 2
1 Double Bed

Loft (Spa bath)

14 sq m
Sleeps 2
1 Double Bed

Loft, Terrace

City view
14 sq m
Sleeps 2
1 Double Bed

Warehouse Family

26 sq m
Sleeps 4
1 Double Bed and 1 Large Twin Bed

Warehouse K

14 sq m
Sleeps 3
1 Double Bed

Warehouse X

15 sq m
Sleeps 2
1 King Bed

Similar properties

Free WiFi
Restaurant
Gym
Breakfast available

for 1 room

includes taxes & fees

19 May - 20 May

About this property

Family-friendly hotel with a 24-hour front desk and a coffee shop

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Housekeeping is available on request.

New Road Hotel offers 80 air-conditioned accommodations with safes and hair dryers. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of New Road Hotel's great location. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy British cuisine while dining at Mr White's Chophouse
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the clean accommodations and the helpful staff
Just a 4-minute walk from East London Mosque and 9 minutes by foot from Brick Lane

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A library, a vending machine, and an arcade/game room are also featured at the family-friendly New Road Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.

Mr White's Chophouse - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Cereal Grind Coffee Shop - This cocktail bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Bar
Cereal Grind Coffee Shop
Mr White's Chophouse

Things to do

Arcade/game room
Billiards/pool table
Library
TV in common areas

Family friendly

Arcade/game room
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance

Business services

2 meeting rooms
431 square feet of conference space
Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

49-inch flat-screen TV with cable channels

Food and drink

Champagne service

Air conditioning
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Road Hotel London

New Road London

New Road Hotel Hotel

New Road Hotel London

New Road Hotel Hotel London

New Road Hotel Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Luke

2 Feb 2025

Stayed 1 night in Jan 2025

8/10 Good

Dan

2 Feb 2025

Stayed 1 night in Jan 2025

6/10 Okay

Nathan

Business traveller

27 Jan 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 3 nights in Jan 2025

6/10 Okay

Dom

Travelled with family

27 Jan 2025

Liked: Cleanliness, staff & service

80% to being perfect.

Check in was good, room requests good, no kettle or fridge in the room but hot water and complimentary instant tea, coffee and hot chocolate on each level. I'd say the room is 85 percent there, boxing in around the window blinds would create a perfect black out, dimmerable lighting and a lamp would be ideal. Aircon was randomly noisy. The usual bright flashing smoke detectors and emergency lighting. The check out process was good; didn't check out breakfast or bar but looks nice. For the price point, great hotel nothing stand out.

Stayed 1 night in Jan 2025

10/10 Excellent

Federico

Business traveller

25 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2025

10/10 Excellent

amy

Business traveller

22 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotlessly clean & great staff

Spotlessly clean room & hotel.Really comfy room & great shower. Really friendly staff.Khadija was really kind & showed me some different room types as i was consideribg a different room for next time. I am already in the process of booking my next stay.

Stayed 1 night in Jan 2025

10/10 Excellent

Federico

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

6/10 Okay

Pauline

18 Jan 2025

Stayed 1 night in Jan 2025

8/10 Good

Kalen

Travelled with group

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller

16 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great position and place, and good value

Stayed 1 night in Jan 2025

8/10 Good

andrew

13 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Lyndsey

Travelled with family

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel perfect location for our trip, loved the free tea and coffee station? Bed was huge would highly recommend

Stayed 2 nights in Jan 2025

10/10 Excellent

Frankie

8 Jan 2025

Stayed 7 nights in Dec 2024

8/10 Good

Matt

7 Jan 2025

Great hotel and staff. 1.5 blocks from the Whitechapel tube station. Wonderful local restaurants and pubs. Wonderful breakfast.

Stayed 5 nights in Dec 2024

2/10 Terrible

Chloe

6 Jan 2025

Stayed 4 nights in Dec 2024

8/10 Good

Justin

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Dec 2024

6/10 Okay

Nathan

5 Jan 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Dec 2024

2/10 Terrible

Reena

Travelled with family

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Not family friendly

I had stated I had a 1 year and required a cot but nothing and they couldn’t accommodate baby ended up in our double bed!!!! Not safe at all

Stayed 1 night in Jan 2025

8/10 Good

John

31 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Dec 2024

6/10 Okay

Linda

30 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Eve

23 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Karol

23 Dec 2024

Stayed 1 night in Nov 2024

8/10 Good

Michael

20 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Gillian

Business traveller

19 Dec 2024

Liked: Cleanliness, property conditions & facilities

Overall a good stay. Felt the bar area could have been cleaner - quite a few staff were on but all tables had empty glasses and I didn’t feel staff were that friendly. Breakfast was nice. Room as expected and bed very comfy. Hotel close to tube station and fairly central. Reception staff helpful.

Stayed 1 night in Dec 2024