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Novotel London Canary Wharf Hotel

4.0 star property

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Photo gallery for Novotel London Canary Wharf Hotel

Cocktail bar
Creator video - submitted by anuroop-sahu
Front of property
Cocktail bar
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
40 Marsh Wall, London, England, E14 9TP
  • Place, One Canada Square
    ‪6 min walk‬
  • Place, Crossrail Place Roof Garden
    ‪9 min walk‬
  • Place, Thames River
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪86 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium)

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(61 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, City View

Superior Twin Room, 2 Single Beds, City View

Superior Twin Room, 2 Single Beds, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Accessible

Superior Room, 2 Single Beds, Accessible

Superior Room, 2 Single Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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Exterior
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About this property

Novotel London Canary Wharf Hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Novotel London Canary Wharf Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 4-minute walk from Thames River and 8 minutes by car from ExCeL Exhibition Centre
  • Pets welcome for a fee (restrictions apply)
Novotel London Canary Wharf Hotel offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel London Canary Wharf Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.
Canary Coffee - Onsite coffee shop.
BOKAN 37 - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
BOKAN 38 - This cocktail bar serves light fare only. Open daily.
BOKAN 39 - Onsite rooftop bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Abu-Bakarr

Liked: Cleanliness, amenities, property conditions & facilities
Great room and service
Stayed 1 night in Nov 2025

10/10 Excellent

Deavanek, marsh harbour

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Dec 2025

8/10 Good

Molly

Stayed 1 night in Dec 2025

6/10 Okay

Vishal

Liked: Staff & service
Pool, gym and similar amenities are not great. The breakfast is small and not impressive. We also had to queue for the breakfast which isnt ideal. Staff are great though.
Stayed 1 night in Dec 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Leaking shower, someone else’s towel left in room cigarette burns in curtain and stain in seat
Stain on seat
Shower leak
Holes in iron board
Broken rail
Stayed 1 night in Dec 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options for the buffet are pretty standard however the breakfast menu doesn’t have much variety. The hotel is good nonetheless. Pretty community and a good walking distance to canary wharf.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Agile

Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You had only decaf coffee in the room. Not ideal.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Neli was amazing and really helpful with all queries and request!
Stayed 1 night in Dec 2025

2/10 Terrible

Eduarda

Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome, great location and really good brekkie. Would stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Callum

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is fab! Nothing was a problem, great location and even got a free upgrade! Can’t fault this hotel will definitely be coming back.
Stayed 1 night in Nov 2025

8/10 Good

Mari, Guildford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities and fantastic view
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam, Hackensack

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2025

8/10 Good

Barry

Stayed 2 nights in Nov 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Howard

Stayed 3 nights in Nov 2025

8/10 Good

Damien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym was tiny but usable. Could have put decent coffee in room. Horrible nescafe sachets and just two cans fo water.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities
Excellent location and view
Stayed 1 night in Nov 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

odor

Stayed 3 nights in Nov 2025

10/10 Excellent

Olivia

Stayed 1 night in Nov 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice clean modern room , could do with more tea and coffee or even a biscuit. The bed was wonderful. Why no bath ro. Bed was wonderfully b?
Stayed 2 nights in Nov 2025

10/10 Excellent

Tia

Stayed 1 night in Nov 2025

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