Novotel London Canary Wharf Hotel

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Bar
Housekeeping

Explore the area

40 Marsh Wall, London, England, E14 9TP

O2 Arena
‪4 min drive‬
Tower of London
‪8 min drive‬
Tower Bridge
‪9 min drive‬
London (LCY-London City)
‪11 min drive‬

Room options

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, 1 Double Bed

Very good

21 sq m
Sleeps 2
1 Double Bed

Superior Room, 2 Single Beds, Accessible

Very good

25 sq m
Sleeps 2
2 Twin Beds

Superior Twin Room, 2 Single Beds

Excellent

21 sq m
Sleeps 2
2 Twin Beds

Studio, 1 King Bed

Very good

40 sq m
Sleeps 2
1 King Bed

Executive Room, 1 Double Bed (Premium)

Exceptional

21 sq m
City view
Sleeps 2
1 Double Bed

Deluxe Twin Room

21 sq m
Sleeps 3
2 Twin Beds

Executive Suite, 1 King Bed

40 sq m
City view
Sleeps 2
1 King Bed

Superior Double Room, 1 Double Bed, City View

Very good

21 sq m
City view
Sleeps 2
1 Double Bed

Superior Twin Room, 2 Single Beds, City View

Excellent

21 sq m
City view
Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

4 Jul - 5 Jul

About this property

Novotel London Canary Wharf Hotel

Eco-certified hotel with a fitness center and a sauna

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.

Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Novotel London Canary Wharf Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Full breakfast served weekends for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym and a sauna
Guests have great things to say about the breakfast and the clean accommodations
Just a 1-minute drive from Thames River and 7 minutes from Tower Bridge
Pets welcome for a fee (restrictions apply)

Novotel London Canary Wharf Hotel offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, multilingual staff, and a garden are also featured at the eco-certified Novotel London Canary Wharf Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.

Canary Coffee - Onsite coffee shop.

BOKAN 37 - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.

BOKAN 38 - This cocktail bar serves light fare only. Open daily.

BOKAN 39 - Onsite rooftop bar. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

BOKAN 37
BOKAN 38
BOKAN 39
Canary Coffee

Things to do

Bicycle storage
Gym
Indoor pool
Sauna

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
Rooftop terrace
Vegetable garden

Accessibility

Hardwood flooring in room
High-pile carpet in room
Lift

100% renewable energy
39 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

55-inch flat-screen TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 25 per person
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel

Novotel London Canary Wharf

Novotel London Canary Wharf (opening November 2016)

Novotel London Canary Wharf England

Novotel London Canary Wharf (Opening soon)

Novotel London Canary Wharf

Novotel London Canary Wharf Hotel Hotel

Novotel London Canary Wharf Hotel London

Novotel London Canary Wharf Hotel Hotel London

Novotel London Canary Wharf Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

David

Travelled with group

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Cathy

Travelled with family

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, would definitely recommend!

Fabulous stay! Second visit to this hotel. What’s there not to like. Lovely clean and modern hotel with great views too. Super helpful and friendly staff and good facilities. 10 mins walk from Canary Wharf underground station

Stayed 1 night in Mar 2025

8/10 Good

Ruqayyah Begum

15 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Location is based somewhere where you can explore with quiet surroundings.

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Travelled with partner

11 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Nice place very good only a 10m walk to tube station

Stayed 3 nights in Mar 2025

10/10 Excellent

Claire

10 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Simon

6 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in Feb 2025

2/10 Terrible

Josie, Basingstoke

Travelled with partner

5 Mar 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Misleading and unhelpful property

Stayed 2 nights in Feb 2025

10/10 Excellent

Bob

Travelled with partner

3 Mar 2025

Staff very friendly and helpful

Stayed 2 nights in Mar 2025

10/10 Excellent

Ruth

3 Mar 2025

Stayed 1 night in Mar 2025

6/10 Okay

joseph oluwatobi

28 Feb 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Feb 2025

8/10 Good

Ryan

28 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, good location, not so dog friendly

Good location with easy links to the city. If driving down, we just parked at Canada Square which was a short walk away. Nice modern room. Only negative is that the hotel advertised as dog friendly. The rooms are of course but they are not allowed in any bar or lounge area. If we knew that before hand we would have just stayed at a travelodge as we couldn’t use the nice amenities.

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group

26 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel and spa, restaurant very expensive so we didn’t eat there. Amazing views and great location, 10 minute walk from the tubes and a shopping centre.

Stayed 2 nights in Feb 2025

8/10 Good

Bernardo

25 Feb 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Clare

24 Feb 2025

Liked: Staff & service

Another excellent stay at the Novotel CAW.

Another super few nights at the Novotel CAW, looking over the city of London. The rustic look of the hotel and the spacious room upon the 34th level always make us happy to return. Check in and out was fast, with breakfast also fantastic. Another fantastic stay.

Stayed 4 nights in Feb 2025

10/10 Excellent

John

23 Feb 2025

Liked: Cleanliness

Stayed 1 night in Feb 2025

10/10 Excellent

Damilola

20 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Kele-Ann

18 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Kele-Ann

Travelled with family

17 Feb 2025

Liked: Staff & service, property conditions & facilities

I had a really great one night stay before heading off to another city. The staff as always were friendly, attentive and really considerate to my needs. I took one star off because one of the glasses in my room had a lip stick stain on it that wasn’t from me. Other than that I enjoyed my stay.

Stayed 1 night in Feb 2025

10/10 Excellent

Liam

17 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing Stay

My stay at the Novotel was amazing, we stayed on the 32nd Floor in the executive double with city view and the view of the city at night is amazing, only downside to my stay was the privi glass on the bathroom was broke so had no privacy.

Stayed 1 night in Feb 2025

8/10 Good

Damilola

17 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2025

10/10 Excellent

Lucy

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good and great staff

Stayed 2 nights in Feb 2025

4/10 Poor

Zeshan

15 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good but bad

it was a nice stay the pool was good and hotel aesthetic was nice but the tv was awful. it’s said it had youtube on it but was extremely laggy and ruined my movie night plan with my wife. it ruined her birthday which is very upsetting.

Stayed 1 night in Feb 2025