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Novotel London Greenwich

4.0 star property

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Photo gallery for Novotel London Greenwich

Restaurant
Exterior
Exterior
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
173-185 Greenwich High Road, London, England, SE10 8JA
  • Place, Greenwich Park
    ‪6 min walk‬
  • Place, Cutty Sark
    ‪9 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Airport, London (LCY-London City)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(67 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel London Greenwich

Hotel with a restaurant, in the vicinity of O2 Arena
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Novotel London Greenwich offers 151 accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The breakfast at Novotel London Greenwich gets high marks from our customers. During your stay, you're just a quick walk from Greenwich Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from O2 Arena and 11 minutes from Tower of London
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel London Greenwich. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Novotel London Greenwich has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (89 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day, plus a deposit of GBP 15 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25 per day (in/out privileges)
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich London Novotel
Greenwich Novotel
London Novotel Greenwich
Novotel Greenwich
Novotel Greenwich Hotel
Novotel Greenwich Hotel London
Novotel Greenwich London
Novotel London Greenwich
Accor London Greenwich
Novotel London Greenwich England
Novotel London Greenwich Hotel London
Novotel London Greenwich Hotel
London Novotel
Novotel Greenwich
Accor London Greenwich
Novotel London Greenwich Hotel
Novotel London Greenwich London
Novotel London Greenwich England
Novotel London Greenwich Hotel London

Reviews

Novotel London Greenwich Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 422 out of 1002 reviews
Rating 8 - Good. 336 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

Reviews

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with excellent access to DLR.
Stayed 1 night in Sep 2025

6/10 Okay

Vivien

Liked: Cleanliness, staff & service
Beds rather hard made from uncomfortable night’s sleep.
Stayed 2 nights in Sep 2025

8/10 Good

Natalie

Travelled with family
Liked: Staff & service, amenities
Great location for transport links, shops and tourist attractions. Staff were friendly and helpful but the rooms were tired and needed a freshen up and luck of paint.
Stayed 1 night in Aug 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Georgia

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025

10/10 Excellent

Mary Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Russel helped us move from the elderly/disabled room to a regular room. We requested for a room close to the elevator but gave us a room for wheelchair assisted people. The lady that checked us in saw that we are both able people but she gave us a room for the disabled. Need to train that lady that checked us in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amber, Imperial Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used this property because it was the pick up spot for our Expat Explore tour. Food a little expensive but happy there is a pub right across the lot as well as a couple others within walking distance as well as a couple grocery stores I. Less than a 10 minute walk from the hotel. The train station is right next door. So convenient for getting to London proper.
Stayed 2 nights in Aug 2025

8/10 Good

Esthermae Cassandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Didn't like the area
Stayed 1 night in Aug 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in Jul 2025

10/10 Excellent

Rezinka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that most of the landmarks are easy distance from the property. There are a lot of restaurants around, as well as, other places one may need.
Stayed 2 nights in Jul 2025

6/10 Okay

Desiree, Windsor

Disliked: Amenities
Bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and next to the train station
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with group
Liked: Staff & service, property conditions & facilities
Lobby was gorgeous, as well as the esthetic of the restaurant. Room was quite worn and in need of an update but good enough for a few nights stay especially since the location is so good. Bathroom wasn't cleaned very well and had to give sink area a good wipe down after check in to clean up some soap scum and hairs leftover from previous stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Dirty hotel room

Checked into hotel. Staff pleasant on reception. Got to hotel room and all looked okay apart from the crumbs on the floor and a foil wrapper left at the side of the bin. Next morning I wanted to bath my daughter and noticed lots of hair in the bathtub. I phoned reception to be told that they would send housekeeping. When the housekeepers arrived the youngest of the two swept her hand across the bath & said ‘no hair’ to which I replied ‘yes there is’, she then asked ‘Where?’ So I pointed out that it was in several different areas of the bathtub. She sighed loudly so I then said if it’s a problem I was quite happy to clean it myself if she got me a cloth & spray. She then proceeded to get the cleaning equipment and do it herself. I don’t appreciate being made to feel like I had inconvenienced her just by asking for a clean bathtub which should have been done before we checked in & I certainly didn’t like being made out to be a liar when I say there’s hair in the bath. As an individual that has a holiday let cleaning business myself that hotel room was not up to a standard that would be acceptable to me. I would not stay here again and for the price of the room the hotel needs to ensure better cleanliness.
Stayed 2 nights in Aug 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is noce and conveniently situated next to the train station
Stayed 1 night in Jul 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is outstanding, the bed exceptionally comfortable and the meals I had were delicious!
Stayed 2 nights in Aug 2025

8/10 Good

karen

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 4 nights in Jul 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Amenities
More USB spots …one of the electric plugs wasn’t working..547
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2025

10/10 Excellent

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed all of the meals we ate here which included breakfast daily, one dinner, and afternoon tea. Bed was comfortable. Beds were remade several times but sheets were not changed on the days we asked for rooms to be serviced.
Stayed 7 nights in Jul 2025

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