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"Very good stay. Pleasant and helpful staff. Didn't realise parking was extra though. " More
26 Nov 2019 by A
We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager
30 Sep 2019 by A
Thanks for staying with us. We appreciate your feedback!
27 Sep 2019 by A
Thanks for staying with us. We appreciate your feedback!
27 Jul 2019 by SA
Thank you for taking time to share this wonderful review. I am glad you had a great stay with us. Please be assured your review has been duly shared with the team, reviews like these bring about a lot of encouragement and inspiration to strive to do even better. On behalf of the entire team of Novotel Heathrow M4J4, I look forward to welcome you again soon. Best regards, Agnello Silveira Front Office Manager
22 Apr 2019 by Kind regards, Thomaie
Dear Anonymous, Thank you for rating us.
3 Mar 2019 by Roberto
Thank you for taking the time to review our hotel. We are sorry to hear that we did not meet your expectations. We hope for your return in the future where we hope to better serve you. Kind Regards, Roberto
9 Jan 2019 by Roberto
Thank you for your review. We appreciate you taking the time to provide us with feedback. Kind Regards, Roberto
Novotel London Heathrow Airport - M4 Jct 4 offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 2476 square feet (230 square metres) and includes a conference centre. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel London Heathrow Airport - M4 Jct 4. Parking is available for a fee. This 4-star West Drayton hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel London Heathrow Airport - M4 Jct 4 offers 178 accommodations with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Elements – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Children aged under 15 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
