Park Grand Heathrow

4.0 star property

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Photo gallery for Park Grand Heathrow

Lobby
In-room safe, desk, laptop workspace, soundproofing
Daily buffet breakfast (GBP 12.50 per person)
Reception
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available

Explore the area

Map
449 Great West Road, Hounslow, England, TW5 0BU
  • Syon Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪7 min drive‬
  • Royal Botanic Gardens, Kew
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪9 min drive‬

Room options

Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

Club Double Room

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room

8.4 out of 10
Very good
(53 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Single Room

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 2 Twin Beds

Triple Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 3 Twin Beds

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About this property

Park Grand Heathrow

Hotel in Hounslow with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Park Grand Heathrow offers 124 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 42-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hounslow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Park Grand Heathrow. During your stay, you'll be close to Twickenham Stadium. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 13 minutes by car from Kensington High Street and 6 minutes from Thames River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness center, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Park Grand Heathrow. Parking is available for a fee.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 per person
  • Self parking fee: GBP 12 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Grand London Heathrow Hotel Hounslow
Park Grand London Heathrow Hotel
Park Grand London Heathrow Hounslow
Best Western Plus Park Grand London Heathrow
Park London Heathrow Hotel

Park Grand Heathrow Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 495 out of 1119 reviews
Rating 8 - Good. 318 out of 1119 reviews
Rating 6 - Okay. 138 out of 1119 reviews
Rating 4 - Poor. 66 out of 1119 reviews
Rating 2 - Terrible. 102 out of 1119 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jonathon

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Stayed 3 nights in Mar 2025

6/10 Okay

Anthony

Business traveller
Liked: Amenities
Facilities are moderately good but old. Some level of unfriendliness amongst their staff. But the lady that checked me in on my first day of arrival was very good.
Stayed 3 nights in Mar 2025

6/10 Okay

Regina

Travelled with family and small children
I was ver disappointed to know the pillows stained.
Stayed 3 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Patience

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Arkadiusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goooood

Hotel worth recommending. Rooms cleaned daily, wifi fast, parking, restaurant, service at a high level. At the reception, the service was very helpful. Felanie was very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel with very professional and helpful staff.
Stayed 1 night in Mar 2025

8/10 Good

Levert

Stayed 1 night in Mar 2025

8/10 Good

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

hardeep

Stayed 1 night in Mar 2025

6/10 Okay

Lee

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Arkadiusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ma. Lourdes Zarina

Liked: Cleanliness, staff & service, property conditions & facilities
It serves its purpose.
Stayed 2 nights in Feb 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful…avoid at all costs

I suffered from food poisoning and was Ill all night and morning. I explained the situation and the hotel were more concerned about getting the room cleaned and empty rather than the welfare of the guest. All they said was do you want an ambulance. Obviously this was not necessary so they said get out. When I was able to get out of the room I spoke with the concierge who didn’t care less and said check out was at 11.00 and then completely ignored me. He was rude and insulting. In addition the room I booked was allegedly a “Deluxe” it was anything but. The towels were thread bare, shower didn’t work properly, temperature control had a mind of its own, tv was prehistoric and was so dark that you couldn’t see the picture….and it was impossible to change it with the remote control. The mattress was like a trampoline and was not comfortable. Basically everything has been done on the cheap and it shows.
Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Amazing hotel, stop here regularly and a special mention to Jason on reception very helpful indeed.
Stayed 1 night in Feb 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week end break

Very satisfying and pleasant
Stayed 1 night in Feb 2025

4/10 Poor

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay…no spoons

No spoons in the room to make tea. They provided a kettle and cup but no spoons. I wasn’t going to stick my hand in the tea and get the tea bag out
Stayed 1 night in Feb 2025

10/10 Excellent

Wilfred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Feb 2025

2/10 Terrible

lisa

Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly

Nice people very helpful. Had breakfast aswell nice buffet style with good selection
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic experience at the Park Grand Heathrow Hotel! We stayed about 2 weeks. The rooms are clean, spacious, and modern; an exceptional atmosphere for European lodging. You are also about a 14 min walk to the Piccadilly Line.The staff went out of their way to assist my family who needed medical attention. A special thanks to Monica and Jeet for making the stay warm and welcoming. I highly recommend stopping here if you're going to London!
Stayed 13 nights in Jan 2025