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PremierLux Serviced Apartments

3.0 star property

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Photo gallery for PremierLux Serviced Apartments

A modern lobby with a reception desk, a glass elevator, and a large window offering a view of the street.
A building with a sign that reads "Premierlux Serviced Apartments London".
Reception
A modern lobby with a patterned rug, black seating, and a glass door leading outside.
A hotel room with three beds, each with white linens and a red blanket. There are wooden headboards and a wooden wardrobe.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
210 Ilford Lane, Ilford, England, IG1 2LW
  • Place, The Hospital Chapel of St Mary & St Thomas
    ‪12 min walk‬
  • Place, South Park
    ‪16 min walk‬
  • Place, Valentines Park
    ‪19 min walk‬
  • Airport, London (STN-Stansted)
    ‪47 min drive‬

Room options

View all photos for Single Room, 1 Single Bed, Non Smoking, City View

In-room safe, desk, free WiFi

Single Room, 1 Single Bed, Non Smoking, City View

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, City View

In-room safe, desk, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking, City View

  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking, City View

A hotel room with two beds, each with white linens and maroon pillows. There is a wooden headboard, a nightstand with a lamp, and a small table with a vase of flowers.

Standard Twin Room, 2 Single Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, City View

A hotel room with two beds, a desk with a telephone, and a TV mounted on the wall.

Standard Triple Room, Multiple Beds, Non Smoking, City View

  • City view
  • 12 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room, 2 Double Beds, Non Smoking, City View

A hotel room with three beds, each with white linens and a red blanket. There are wooden headboards and a wooden wardrobe.

Standard Quadruple Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for STANDARD APARTMENT

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

STANDARD APARTMENT

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for TWIN

A hotel room with two beds, a wooden headboard, white linens, and a red blanket.

TWIN

  • 11 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for APARTMENT WITH ONE DOUBLE BED AND ONE SINGLE BED

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

APARTMENT WITH ONE DOUBLE BED AND ONE SINGLE BED

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

PremierLux Serviced Apartments

This smoke-free guesthouse features a 24-hour front desk and free WiFi in public areas.
PremierLux Serviced Apartments offers 27 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and hair dryers can be requested.

During your stay at PremierLux Serviced Apartments, you'll be close to ExCeL Exhibition Centre. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Amenities include an elevator
  • 10 minutes by car from ExCeL Exhibition Centre and 8 minutes from River Thames
PremierLux Serviced Apartments offers its guests an elevator. WiFi is free in public spaces.

This 3-star Ilford guesthouse is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: GBP 9.99 for adults and GBP 9.99 for children

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily) (for a fee)

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Shared kitchen access

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle pickup service from Ilford Station and Barking Underground Station only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 9.99 for adults and GBP 9.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

PremierLux Serviced Apartments Ilford
PremierLux Serviced Ilford
Hotel PremierLux Serviced Apartments Ilford
Ilford PremierLux Serviced Apartments Hotel
PremierLux Serviced
Hotel PremierLux Serviced Apartments
PremierLux Serviced Apartments Ilford
PremierLux Serviced Apartments Guesthouse
PremierLux Serviced Apartments Guesthouse Ilford

PremierLux Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 54 out of 149 reviews
Rating 8 - Good. 31 out of 149 reviews
Rating 6 - Okay. 21 out of 149 reviews
Rating 4 - Poor. 18 out of 149 reviews
Rating 2 - Terrible. 25 out of 149 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, nice and corteous stsgf but parking was a pain
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Mustafa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They sent us to another hotel but i was more like a 1 star motel. Staff was very friendly but this is not how hotel business works.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Quadri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good apartment
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Adegbenga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s nice well maintained apartment and staff wonderful
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
got what i expected :) staff were nice, things were clean, and unlike the previous place I stayed there was no mold which is a major plus!
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Avani

Disliked: Cleanliness, amenities, property conditions & facilities
Terribly managed hotel.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Donald

Just good.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Mia

Liked: Property conditions & facilities
The staff where really helpful had some issues with maintenance but got our room transferred to a different location near by and paid for our transportation there would have just liked a little more notice that we were going to be moved but all in all had such a wonderful experience thank you to the staff who made it smooth sailing.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Olaoluwatomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and large enough. Staff courteous.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had maintenance issue so room was not available, they were very professional and offered alternative accommodation at best western and arrange taxi. Bit of hassle and time consuming but happy they arrange new accommodation
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked an apartment but due to maintenance problems we were upgraded to a hotel. Very comfortable, quiet and 30 seconds walk to station.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities
Very much satisfied
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

Jordan

Disliked: Cleanliness, amenities
Went to check in, filled out the form with the correct ID. Moved onto the damage deposit and the receptionist didn’t have the facilities to use Apple Pay. Therefore leaving us stranded in the middle of London just before a show at the 02. Don’t use this hotel the receptionist and service is shocking there was no compromises and left us stranded in the city of London.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is situation in a busy hub in Ilford with plenty of shops around. But the best thing about any hotel shouldn't be what's around it. This place is just rank bad. The room was terrible. It smelled like a pubescent teenager's bedroom, was of real poor quantity, and offered very little in the way of minimal comfort. The noise from the pipes in bathroom in the morning wasn't great either.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Lynsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turned up after a long day of traveling to a shocked face and "oh your room is under refurbishment." I have no idea why this wasn't communicated before we arrived. I've got a feeling they sold our room on in hope that we were a no show They took full payment and said theyd get us somewhere else to stay. We arrived at the new place, the room was tiny and old and tired and also the place was half the price of the original hotel we had booked! Currently in talks with hotel.com.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Ross

Disliked: Room comfort
I had to be transferred to another hotel and got a very small room which was not what I wanted. There’s a £100 deposit hold on your card which I wasn’t aware at the time of booking. They arranged to send me to the new hotel by cab but didn’t do so at time of check out
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting, loud and carpet was filthy
Stayed 7 nights in Jan 2025
Verified review

4/10 Poor

Jade

Disliked: Staff & service, property conditions & facilities
The property was in a poor condition, when we arrived it smelt dirty. The room had several poor conditions. The kitchen was disgraceful
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Babatunde

Disliked: Staff & service, property conditions & facilities, room comfort
Not as advertised
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Stephanie

Homeless People, Terrible Condition & Dirty

Carpets were dirty and tacky, bedding was stained and ripped, mattresses very old with springs very much felt during sleeping. Toilet sear cane off as was not fixed on at all. The apartments are part of a homeless scheme the council run. So the place is full of foreign homeless people. Avoid at all costs.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Dragos iulian

Disliked: Cleanliness, amenities, property conditions & facilities
My experience with PremierLux Serviced Apartments was unacceptable from start to finish. I booked a room at this property, but when I arrived, I was sent to a completely different hotel without any prior notification or approval. This is a serious breach of trust. The place I was moved to was far below the standard advertised and in no way matched what I had booked. To make things worse, I was charged a deposit that has still not been returned. I have received no clear explanation, no assistance, and no accountability. The entire situation shows a complete lack of professionalism and respect for guests. This was one of the most frustrating experiences I’ve had while travelling. I strongly advise others to avoid this property.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

Would not stop again if someone paid me to!!

Well we're do I start. Location is on busy, noisy high street. Receptionist only interested in mobile phone. Hallways are filthy and smell of damp. Room was the most dirtiest and smallest room I have ever stopped in. Carpet was filthy and freying in all the corners. Walls were dirty & stained with god knows what. The bed was the most dirtiest and uncomfortable mattress I have ever slept on. Springs in your back constantly and only get 1 thin cushion. How they can justify letting people sleep on them I don't know. Would be better sleeping on the floor tbh. Bathroom was dirty with mould in the shower and floor not been cleaned in months by the looks of it. Avoid at all costs!!!
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Eiyasir

Liked: Staff & service
I stayed at this hotel last week, and honestly, it was a bit of a mixed experience. The first night we had issues with the door lock, and the room had only half a curtain, so privacy was kind of a problem, especially since I was with my girlfriend. There was no desk or even a rubbish bin, which was pretty annoying. I talked to the receptionist, and they moved us to a new room the next day, which was way better. After that, the room was fine, and the bathroom was decent too. But one thing that really got on my nerves was that almost every morning, maintenance people would come by to check something or fix things. It felt like we couldn’t just chill or sleep in because they’d be knocking on the door or coming in to do random stuff. Super frustrating. That said, the best part of the hotel was definitely the receptionist. They were really helpful and nice, so that made the experience a bit better. In the end, the hotel was alright, but it had its fair share of issues. If they could sort out the maintenance interruptions and fix the little things, it would be much better.
Stayed 7 nights in Oct 2024
Verified review

8/10 Good

Hamza

Genoeg winkels & restaurants maar parking is wel beperkt.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Flutura

Liked: Cleanliness, room comfort
Disliked: Staff & service

Arnaque

Bon séjour globalement, hormis le fait qu’on a payé un supplément pour avoir le petit déjeuner mais qu’il n’y en avait pas à l’hôtel sans moyen de remboursement proposé
Stayed 7 nights in Dec 2024

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