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Quality Hotel Hampstead

3.0 star property

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Photo gallery for Quality Hotel Hampstead

Lounge
Reception
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
5 Frognal, Hampstead, London, England, NW3 6AL
  • Place, Freud Museum
    ‪6 min walk‬
  • Place, Royal Free Hospital
    ‪15 min walk‬
  • Place, Hampstead Heath
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed and 1 Single Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed and 1 Single Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 3 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 3 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Quality Hotel Hampstead

Hotel with free parking, 5-minute walk to Freud Museum
Along with a bar/lounge, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, limo/town car service, and a computer station are onsite.
Quality Hotel Hampstead offers 57 accommodations with safes and complimentary newspapers. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Quality Hotel Hampstead. During your stay, you're just a quick walk from Freud Museum. Enjoy features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Freud Museum and Hampstead Theatre
Quality Hotel Hampstead offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Quality Hotel Hampstead also features laundry facilities, dry cleaning/laundry services, and limo service. Limited free parking is available on a first-come, first-served basis.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Crib (infant bed) fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hampstead Quality Hotel
Quality Hampstead
Quality Hotel Hampstead
Quality Hotel Hampstead London, England
Quality Hotel London
Quality Inn London
Quality Hotel Hampstead Hotel
Quality Hotel Hampstead London
Quality Hotel Hampstead Hotel London

Quality Hotel Hampstead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 273 out of 576 reviews
Rating 8 - Good. 220 out of 576 reviews
Rating 6 - Okay. 50 out of 576 reviews
Rating 4 - Poor. 23 out of 576 reviews
Rating 2 - Terrible. 10 out of 576 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and of a reasonable standard
Stayed 1 night in Oct 2025

2/10 Terrible

Abdullahi

Stayed 1 night in Oct 2025

10/10 Excellent

Joyal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Staff. Great hospitality. rooms were great. nearby public transport.
Stayed 1 night in Oct 2025

10/10 Excellent

Colm, London

Stayed 3 nights in Sep 2025

6/10 Okay

Christopher

Stayed 8 nights in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I was really pleasantly surprised by the hotel. Spotlessly clean and comfortable, very central for Wembley Stadium and the West End, and a lovely breakfast included in the price. An absolute bargain considering the prices in London and really great for anyone looking for somewhere close to Wembley
Stayed 1 night in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Sameer

Business traveller
Disliked: Staff & service
Left something of emotional value but never to be found!
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Stayed 2 nights in Sep 2025

8/10 Good

Lorrien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay with welcoming staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 👍👍

Quick check in, hotel very clean in very good condition. Bed was very comfortable. Couldn’t fault anything !
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal

Great location for a stay after Wembley- one stop on the tube. Really friendly and helpful staff. Good breakfast, clean room. Perfect.
Stayed 1 night in Aug 2025

8/10 Good

Alexander, Lingfield

Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here were friendly and very helpful. The room was clean and the beds comfortable. Close to a couple of tube stations. Limited very tight parking
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Francine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from city center.
Stayed 4 nights in Jul 2025

8/10 Good

Karon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Amenities
Hotel was great, comfy beds, really good breakfast and amazing location. Excellent restaurants within walking distance. The hotel rooms are small but not unusual for London. Would absolutely stay again. Staff were really helpful when we needed them
Stayed 4 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wembely visit

Easy to find with free parking. Nicely located for a trip to wembely only 1 stop away. 5 mins walk to the overground 10 mins walk to the underground. A variety of food and drink shops 3 mins away including dry cleaning. We were greeted by a friendly member of staff, check in was simple. Room was tidy. Another member of staff helped us with some information about the train lines. Breakfast was buffet style and good. Id stay again if i ever go to wembely as its close by and about right on the price. Slept with the window open and no real noise all night.
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room decor was tired needs to be redecorated. Low quality fixtures and fittings. However the hotel is quiet and easy to get to from the tube. Breakfast was ok, good choice of both hot and cold options , however the hit food was cold and the sausages undercooked. They do toast but you have to order it. Overall it's a budget hotel but ok for what we needed
Stayed 2 nights in Jul 2025

6/10 Okay

Kris

Stayed 4 nights in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Avoid.

Location was excellent for the tube and getting to Wembley. I wouldn't usually post negatively, but having seen some reviews praising things like the breakfast, I couldn't let this go unsaid. I didn't know you could get an English breakfast buffet so wrong. The sausages were weirdly grey, tough, tasteless and cold. Hashbrowns tasted somehow chewy and also hard, as if they'd been reheated for weeks on end. Didn't want to try the "fresh" fruit, meat, cheese etc. just in case. When you're paying double what a Premier Inn charges, it isn't good enough. Secondly, and I know it's a really petty thing to mention - but the TV in the room didn't work at all. I know people don't go away to watch TV, but after a long day we wanted - not unreasonably, to watch something for a bit before bed. I asked reception if there was "a trick" to getting the TV on, and the guy came up, pretended to look at the cables and connections, claimed there was "an outage" and we should wait 30 minutes. Lastly, it was difficult to have the window open for long as the staff congregated outside smoking at all hours. Hilarious to call itself a "Quality" hotel.
Stayed 1 night in Jun 2025

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