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Radisson Blu Hotel, London Canary Wharf East

4.0 star property
VIP Access

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Photo gallery for Radisson Blu Hotel, London Canary Wharf East

Exterior
Lobby
Exterior
Lobby
Penthouse (Suite)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
5 Fairmont Avenue, Canary Wharf, London, England, E14 9JB
  • Place, ExCeL Exhibition Centre
    ‪6 min drive‬
  • Place, Tower of London
    ‪12 min drive‬
  • Place, O2 Arena
    ‪20 min drive‬
  • Airport, London (LCY-London City)
    ‪20 min drive‬
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(51 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Penthouse (Suite)

Penthouse (Suite)

Penthouse (Suite)

  • 88 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

9.4 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, River View

Premium Room, River View

Premium Room, River View

7.4 out of 10
Good
(9 reviews)
  • 44 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Premium)

Deluxe Room (Premium)

Deluxe Room (Premium)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Radisson Blu Hotel, London Canary Wharf East

Hotel with a full-service spa, 9-minute walk to Billingsgate Market
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Radisson Blu Hotel, London Canary Wharf East offers 169 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Radisson Blu Hotel, London Canary Wharf East. During your stay, you're just a quick walk from Thames River. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy British cuisine while dining at Scoff and Banter
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to facials, massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 1-minute drive from Billingsgate Market and 6 minutes from ExCeL Exhibition Centre
Radisson Blu Hotel, London Canary Wharf East offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center, 8 meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Radisson Blu Hotel, London Canary Wharf East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Scoff and Banter - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (GBP 30 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Scoff and Banter

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 per person
  • Self parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Radisson Blu Edwardian New Providence
Radisson Blu Edwardian New Providence Hotel
Radisson Blu Edwardian New Providence Wharf
Radisson Blu Edwardian New Providence Wharf Hotel
Radisson Edwardian New Providence Hotel
Radisson Edwardian New Providence Wharf
Radisson Edwardian Providence Wharf
Radisson Edwardian Wharf
Radisson Blu Edwardian New Providence Wharf Hotel London
Radisson Blu Edwardian New Providence Wharf London
Radisson Blu Edwardian New Providence Wharf Hotel London England
Radisson Edwardian New Providence Wharf Hotel London

Radisson Blu Hotel, London Canary Wharf East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ayuub

Stayed 1 night in Aug 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place to stay, staff were so helpful from helping with travel as well as giving ideas for activities. Room was beautiful, the bed was really spacious and the bathroom was fantastic. Great place to stay for concerts at the O2, I will definitely be back!
Stayed 1 night in Aug 2025

4/10 Poor

Shofna, LONDON

Travelled with family
Disliked: Amenities
Reception staff were not friendly or helpful with information for first time visitors. I had to ask where the lifts were to the room and dinner which should have been provided. They failed to mention before booking that customers that need to park have to pay £30 per night. Most hotels have free parking for customers. They also failed to mention the timings for breakfast, etc where I had to ask.
Stayed 1 night in Aug 2025

10/10 Excellent

Laurence

Stayed 1 night in Aug 2025

2/10 Terrible

Mukesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Canary Wharf

Great hotel, 10mins from Canary Wharf. Friendly staff and really good breakfast. Ideal location for visiting the O2 arena.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay for 1 night

Room we stayed needs a bit of a refurbishment also there was no tea or sugar in the room we had to ask at reception. Staff were very welcoming as always and always ready to help
Stayed 1 night in Aug 2025

10/10 Excellent

Rafiu

Liked: Cleanliness, amenities
Great experience
Stayed 3 nights in Jul 2025

8/10 Good

Maya

Travelled with family
Liked: Property conditions & facilities, room comfort
Great views and amazing check in staff. Unfortunately bar staff/ restaurant in morning not so great service, had to wait 10 mins at the bar to order drinks in a pretty much empty bar. And long queue in morning for breakfast awaiting staff to seat guests in a not very busy restaurant. Cleanliness could be improved in bathroom, stains and other areas appears not adequately cleaned. Also not used to twin rooms being two single beds rather than queens or doubles.
Stayed 1 night in Jul 2025

10/10 Excellent

Kajal Neelkamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying at this beautiful hotel! The location was brilliant and a short walk to the nearest tube station. They also had a spa which was free of charge to use! Everything we needed was taken care off in good time. Customer service was spot on and they even left a birthday treat for my partner. 10/10 service for Raddison Blu Canary Wharf! Would defo reccomend
Stayed 1 night in Jul 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place, smelt good & was immaculate clean
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

ALEX

Stayed 1 night in Jul 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sherene

Liked: Amenities
There was no pool or jacuzzi and self-service machine was down
Stayed 2 nights in Jul 2025

6/10 Okay

Sevgi

Liked: Amenities
Study and reading was limited Breakfast was so expensive 28 punds
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid Room 405. Service Is Also Terrible

I am writing to express my deep disappointment regarding my recent experience at Radisson Blu booked via your platform. My friend and I initially reserved one room on the 6th floor. Due to an event we were attending, we later decided to book a second room for the night. We were informed by hotel staff that another room was available on the same floor, and I made the booking whiles at the front desk with two staff members present. However, when I attempted to check in, I was told my booking was not reflected in their system. We waited over two hours with no resolution and were told repeatedly that the system was down. As a result, I was forced to get ready for the event in my friend’s room (Room 605). Even after returning to the reception at around 7 PM before heading out to the event, I was told the system had not updated. Upon returning after the event, I was shocked to learn that the room I had been promised (Room 611) had never been booked for me. Instead, I was given Room 405. Room 405 was in an appalling condition. It was dirty and dusty, the bath shower did not work, and the carpet was filthy. I have taken pictures and videos to document the state of the room. This was in stark contrast to Room 605, which was perfectly acceptable. This experience was not only frustrating but completely unacceptable. The poor service, system errors, and unsanitary conditions seriously affected our night and morning, turning what should have been an enjoyable stay into a nightmare
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay At This Hotel & Avoid Room 405

I am writing to express my deep disappointment regarding my recent experience at Radisson Blu booked via your platform. My friend and I initially reserved one room on the 6th floor. Due to an event we were attending, we later decided to book a second room for the night. We were informed by hotel staff that another room was available on the same floor, and I made the booking whiles at the front desk with two staff members present. However, when I attempted to check in, I was told my booking was not reflected in their system. We waited over two hours with no resolution and were told repeatedly that the system was down. As a result, I was forced to get ready for the event in my friend’s room (Room 605). Even after returning to the reception at around 7 PM before heading out to the event, I was told the system had not updated. Upon returning after the event, I was shocked to learn that the room I had been promised (Room 611) had never been booked for me. Instead, I was given Room 405. Room 405 was in an appalling condition. It was dirty and dusty, the bath shower did not work, and the carpet was filthy. I have taken pictures and videos to document the state of the room. This was in stark contrast to Room 605, which was perfectly acceptable. This experience was not only frustrating but completely unacceptable. The poor service, system errors, and unsanitary conditions seriously affected our night and morning, turning what should have been an enjoyable stay into a nightmare.
Stayed 1 night in Jul 2025

8/10 Good

Shukri

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - would recommend -although difficult to find with sat nav
Stayed 1 night in Jul 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, great location and super amenities. Local area is so nice and quiet.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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