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Harbour Hotel Richmond

4.0 star property

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Photo gallery for Harbour Hotel Richmond

Indoor pool
Meeting facility
Lobby
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym

Explore the area

View in a map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Place, Richmond Park
    ‪3 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪10 min drive‬
  • Place, Twickenham Stadium
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 Single Bed (Single)

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Single Bed (Single)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Cosy Basement)

Double Room (Cosy Basement)

Double Room (Cosy Basement)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Richmond Hill Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is €155
includes taxes & fees
30 Nov - 1 Dec
Richmond Hill Hotel

About this property

Harbour Hotel Richmond

Georgian hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 3 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Harbour Hotel Richmond. During your stay, you're just a quick walk from Richmond Park. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with Swedish massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Richmond Park and 5 minutes by foot from Thames River
Harbour Hotel Richmond offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A fitness center, a terrace, and multilingual staff are also featured at Harbour Hotel Richmond. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Georgian Richmond hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
The Gate - Onsite restaurant.
Gates Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16.50 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Reviews

Harbour Hotel Richmond Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 897 reviews
Rating 8 - Good. 265 out of 897 reviews
Rating 6 - Okay. 116 out of 897 reviews
Rating 4 - Poor. 66 out of 897 reviews
Rating 2 - Terrible. 27 out of 897 reviews

Reviews

8/10 Good

Meliza

Liked: Staff & service, property conditions & facilities, room comfort

Perfect romantic escape

We’ve stayed here three times in under three months—it’s our go-to place to relax. The only thing missing is a little recognition for returning guests. A small gesture to acknowledge that would make it feel even more special. Also cleaning could be a bit more thorough.
Stayed 5 nights in Aug 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richmond stunner

lovely hotel up on the hill within walking distance of Richmond and the Tube - nice hotel - lovely bar and outdoor area
Stayed 2 nights in Aug 2025

10/10 Excellent

Nick

Business traveller
Liked: Property conditions & facilities
Great location. Great hotel and really enjoyable stay.
Stayed 2 nights in Aug 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, comfortable, good breakfast. Gorgeous spa and pool. Parking very expensive for 1 night!! Which was very disappointing when we left.
Stayed 1 night in Jul 2025

10/10 Excellent

richard

Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at the Richmond Harbour Hotel

Very comfortable bed & Pillows, nice staff, Great bar, very pretty rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Sharif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wanted to extend a sincere thank you to all the staff for making this such a special experience for both me and my wife. The thoughtful touch of the rose petals on the bed and the handwritten note really was the icing on the cake. I'm not usually the best at planning romantic gestures, but everything about the stay — from the room setup to the spa — really impressed my wife and gave us the perfect chance to unwind from our hectic schedules. The spa was fantastic, and the entire team was warm, welcoming, and professional throughout. We truly appreciated the attention to detail and hospitality, and we’ll definitely be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Stayed 1 night in Jun 2025

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive hotel

We had an overnight stay at this hotel and checkin was very good with the receptionist escorting us to our room. The whole hotel is a maze of corridors and steps everywhere - really difficult to find our way around. Our superior bedroom was in the basement and dark in the middle of the day. The room and bathroom were high standard with plenty of storage and a minibar, but I disliked the darkness. The spa leisure centre was very popular. Staff service first class.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to go after a Proposal

The stay was just after I had proposed to my partner and the hotel went above and beyond; upgrading our bedroom, our Spa Treatment and being genuinely excited for our day; it really made the entire weekend magical. Could not recommend enough.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, air con working hard on a heatwave weekend. Pool nice but not enough space for beds by pool. Lovely spa!
Stayed 1 night in Jun 2025

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

We spent one night here following the Garage Classical concert at Kew the Music. We stayed in a superior room and it was spacious with a comfortable bed and clean bathroom. We had air con but we didn’t feel the benefit of it. Breakfast was freshly made with a good selection of cereals etc for the continental option. Staff were friendly and helpful when you asked a question. The hotel is walking distance to the centre of Richmond with stunning views from the hill.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Stayed 2 nights in Jul 2025

6/10 Okay

Claire

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception staff were quite rude and unaccomodating
Stayed 2 nights in Jul 2025

6/10 Okay

Yvette

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel, very unique. The spa facilities are fantastic, especially the outdoor hot tubs. We enjoyed a lovely stay here and were given a complimentary upgrade which was a nice surprise. What wasn’t such a nice surprise was the extortionate car parking cost. If you are a resident at the hotel parking should be free. Staff were friendly and very accommodating. Would definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Penelope

Stayed 1 night in May 2025

6/10 Okay

mrs anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
lovely property but did look somewhat different to pictures. Check in was a little late and there was an issue with breakfast but was sorted. Only thing is, there have lots of guests using the spa but no even near enough seating or loungers for guests so some were sitting on the floor as it was so busy and myself and husband couldnt relax together as there was no seating. I did ask for further loungers but they didnt get back to me.
Stayed 1 night in Jun 2025

8/10 Good

The

Stayed 1 night in Jun 2025

4/10 Poor

Thomas

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I’ll keep it short for you - 1. Room was given to us in the most awful condition , the lack of ac ment we couldn’t sleep on the hottest day. Would have been better if the window didn’t open up into the hotel. 2. Staff during the weekend could frankly not care less and are rude and abhorrent. 3. The room we had to be moved to was okay. 4. The spa is actually nice. 5. Food/staff at restaurant are awful.
Stayed 3 nights in Jun 2025

4/10 Poor

Andrew

Travelled with partner
Liked: Cleanliness, amenities
Hotel is great location but failed to live up to expectations. I rarely bother with a poor review but in this case i think it's worth it. The hotel was failing in basic things. Service in the bar/restaurant was at if the staff were on a 24 hour shift. On the three occasions we attended it was hard to get service after repeated attempts. Our rooms A/C was broken and they had provided an ineffective fan, we resorted to leaving the bedroom door open. On checkout they have the perusing in front of me a discount because he had complained about the A/C in his room. I explained i had the same problem and they said i should have complained at the time and gave me no discount. The guy before me laughed at this and just pat me in the back. Goes to show, if you don't kick up a fuss you don't get what you deserve i guess.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Way beyond expectations!

The hotel design and decor is simply gorgeous. Every staff member was wonderfully friendly. I wasn't expecting the spa area to be so lovely! Outdoor space is great, as well as indoor relaxation room. One of the cleanest spa/pool areas I've ever come across! We didn’t try the food so can't comment on that. But would highly recommend to anyone wanting a relaxing break
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing hotel. Bathroom could have done with a little TLC otherwise perfect stay.
Stayed 1 night in May 2025

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