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Harbour Hotel Richmond

4.0 star property

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Photo gallery for Harbour Hotel Richmond

Outdoor spa tub
Terrace/patio
Restaurant
Cocktail bar
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available

Explore the area

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152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Place, Richmond Park
    ‪2 min walk‬
  • Place, Thames Path
    ‪4 min walk‬
  • Place, River Thames
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Single Bed (Single)

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Single Bed (Single)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (Cosy Basement)

Double Room (Cosy Basement)

Double Room (Cosy Basement)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Front of property
Richmond Hill Hotel
Ham, Petersham and Richmond Riverside
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,000 reviews
The price is €173
includes taxes & fees
26 Jul - 27 Jul
Richmond Hill Hotel

About this property

Harbour Hotel Richmond

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 3 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Harbour Hotel Richmond. During your stay, you're just a quick walk from River Thames. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with Swedish massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from River Thames and 14 minutes from Kensington High Street
Harbour Hotel Richmond offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A fitness center, a terrace, and multilingual staff are also featured at Harbour Hotel Richmond. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Georgian Richmond hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
The Gate - Onsite restaurant.
Gates Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16.50 per night)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Harbour Hotel Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 990 reviews
Rating 8 - Good. 274 out of 990 reviews
Rating 6 - Okay. 133 out of 990 reviews
Rating 4 - Poor. 69 out of 990 reviews
Rating 2 - Terrible. 33 out of 990 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

HaEun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great spa - will be returning!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was great. Loved the restaurant
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa with the sauna and steam room with the jacuzzi outside was very relaxing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities
Fantastic stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Clean and beautiful spa 5* from me
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Overall an excellent stay. Great location and very helpful staff. Would definitely stay again. We were upgraded to a larger room which was lovely and much appreciated.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Spa & rooms are great, restaurant not so much
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
The room looked and felt luxurious. Samsung TV worked well. The WiFi was good . Very comfortable bed ( I really need to know what the mattress was ) Easy to use coffee machine . Enjoyed the swimming pool, steam room and outside jacuzzi. The sauna was a bit small. Good changing rooms .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sven-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and service, excellent breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Amazing stay as per usual. Love it here. Comfortable beds, great spa. Thank you team!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Definitely lodging again.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
The room I had felt cramped with king size bed and had poor lighting. nice bathroom Uninspiring menus Pool looked inviting but I just had a massage on the spa
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My most favourite hotel in the UK. Beautiful rooms, amazing spa facilities and the food is delicious! We regularly stay here!
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Robin

Disliked: Cleanliness, property conditions & facilities
The hotel was grubby. We had to move from our first room as there was a horrible smell of drains
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lorrainr

Liked: Cleanliness, staff & service, amenities
Welcoming reception, room was clean. Facilities were brilliant. Everywhere very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

M Catherine

Liked: Cleanliness, staff & service, amenities
Clean, spacious, great facilities. Friendly welcoming staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in great hotel.Spa was really good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, great location. However, car park is a rip off, additional service charge added.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Receptionist excellent and friendly professional service.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Room needed a little attention. Brocken lights and missing itemsz
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nick

Liked: Property conditions & facilities
Great location. Great hotel and really enjoyable stay.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Katie

Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely lovely, but I felt nearly all the members of staff were not as attentive as I had hoped for (apart from a very chatty bar man), the food took over an hour for the main course and I felt it was expensive for what it was. The non alcoholic cocktails were not good at all and I noticed other tables were waiting ages for food/drinks etc. The relaxation room was very nice and overall spa facilities were lovely.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Very nice hotel in a good location
Stayed 3 nights in May 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Most of the staff seemed like they wasn’t happy to be there but all in all a really good stay and amazing spa facilities!
Stayed 1 night in Nov 2025

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