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Signature Hotel London

3.0 star property

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Photo gallery for Signature Hotel London

Lobby
Quadruple Room, Ensuite | Property entrance
Lobby
Room
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
62-64 Cranbrook Road, Ilford, England, IG1 4NH
  • Place, Exchange Ilford
    ‪2 min walk‬
  • Place, Valentines Park
    ‪5 min walk‬
  • Place, Ilford Cricket Club
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪91 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite

Lobby

Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room, Accessible, Ensuite

Double or Twin Room, Accessible, Ensuite

Double or Twin Room, Accessible, Ensuite

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite

Quadruple Room, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, Ensuite

Lobby

Twin Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room, Ensuite

Lobby

Quadruple Room, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Single Room, Ensuite (No Window)

Single Room, Ensuite (No Window)

Single Room, Ensuite (No Window)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite (No Window)

Double Room, Ensuite (No Window)

Double Room, Ensuite (No Window)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Signature Hotel London

Along with a business center, this smoke-free hotel has conference space and a 24-hour front desk. WiFi in public areas is free. Other amenities include a computer station.
Signature Hotel London offers 51 accommodations. Housekeeping is provided daily.
During your stay at Signature Hotel London, you'll be close to ExCeL Exhibition Centre. You'll find features like free WiFi in public areas and a business center.
  • Free WiFi and wired Internet in some public areas
  • Amenities include a business center, a meeting room, and conference space
  • 14 minutes by car from ExCeL Exhibition Centre and 8 minutes from Thames River
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available.

This 3-star Ilford hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Signature Hotel London Ilford
Signature London Ilford
Signature London
Signature Hotel London Ilford Essex
Signature London Hotel Ilford
Signature London Hotel
Signature London Hotel Ilford
Signature London Hotel
Signature London Ilford
Hotel Signature London Ilford
Ilford Signature London Hotel
Hotel Signature London
Signature Hotel London
Signature London Hotel
Signature London Ilford
Signature London Hotel Ilford

Signature Hotel London Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 137 out of 407 reviews
Rating 8 - Good. 123 out of 407 reviews
Rating 6 - Okay. 55 out of 407 reviews
Rating 4 - Poor. 42 out of 407 reviews
Rating 2 - Terrible. 50 out of 407 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Mst

Disliked: Cleanliness, amenities, property conditions & facilities
Last time we complained, and this time Harun gave us a room that was absolutely ridiculous. The room was very dirty, and even the blanket was not clean, which is completely unacceptable. Instead of handling the situation professionally, Harun’s attitude was rude and argumentative, with no apology or effort to help. Giving such a room to customers after they complain feels disrespectful. I would like to mention that Fahim and Syed have always provided good service and treated us politely and professionally. Unfortunately, this experience with Harun ruined our stay.
Dusty room
Stayed 1 night in Dec 2025

10/10 Excellent

Adedamola

Stayed 2 nights in Dec 2025

2/10 Terrible

GHISE

Stayed 1 night in Dec 2025

6/10 Okay

Ibrahim

Stayed 1 night in Dec 2025

10/10 Excellent

Vishal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Athaash

Stayed 1 night in Dec 2025

2/10 Terrible

Safiya, Pembroke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was average in size but very dirty. The floor was stained, the bathroom had mold, and there was an empty cigarette box left in a drawer. The TV never worked despite us reporting it. On checkout day, we were locked out of one room before checkout time, and the delay in fixing this caused us to miss our train. One of our rooms was also entered and left open, although nothing was taken. The only positives were the staff and the location. The staff were friendly and tried to help, and the location is convenient with many restaurants, a nearby train station, and a mall within a five-minute walk.
Stayed 4 nights in Dec 2025

10/10 Excellent

Athaash

Stayed 1 night in Nov 2025

6/10 Okay

Dimuthu

Stayed 4 nights in Dec 2025

2/10 Terrible

Mst

Disliked: Cleanliness, amenities, property conditions & facilities
We have been regular customers of this hotel for a long time. Unfortunately, the same issue keeps happening. Previously, even though we booked a double room, the hotel gave us a twin room with two single beds. We complained at that time, and we were told that we needed to book a double room to avoid this problem in the future. But yesterday the same thing happened again. We booked a double room, yet we were given a twin room with two single beds pushed together. Before going to the room, we asked the receptionist, but he said there were no other rooms available. This was very disappointing and completely unacceptable. If the hotel cannot provide proper double rooms with double beds, they should not let guests book them. It feels misleading and like a waste of money, especially for loyal customers like us. The middle-aged man at reception was also behaving very poorly. He didn’t even apologise for the inconvenience. What kind of customer service is that? When people choose to stay at your hotel, your staff should treat them with respect and provide proper service—not act in a ridiculous manner.
Stayed 1 night in Nov 2025

10/10 Excellent

Milan

Stayed 1 night in Nov 2025

8/10 Good

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

Amy

Good points. Close to transport Shops and takeaways Reception area was clean Hotel was quiet There was a lift Bad points Only 10 tv channels Can’t use the heating/air conditioning Won’t let you book in until you provide photo ID Made us wait in reception at 11pm until someone car to book us in Room was small Only enough tea/coffee for one drink No housekeeping Mould in bathroom Mattresses were rock hard Reception team were rude and unfriendly
Stayed 2 nights in Nov 2025

8/10 Good

Andrzej, Castleford

Liked: Property conditions & facilities
Staff very friendly and helpful
Stayed 2 nights in Nov 2025

8/10 Good

Gurwinder

Stayed 1 night in Nov 2025

8/10 Good

Lovince Mawondo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was good. The surrounding environment and shops was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tetyana

The reception staff were very polite and helpful. With the help of Rahil the check in was smooth, fast and enjoyable. Thank you
Stayed 1 night in Nov 2025

8/10 Good

Hajara

Travelled with family, Business traveller
Liked: Staff & service
Clean room but noisy as it’s close to the main road.
Stayed 1 night in Nov 2025

10/10 Excellent

Yassir

Stayed 1 night in Nov 2025

10/10 Excellent

ALAGIRISAMY

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hospitality and rooms clean and facilities up to the mark. Worth for money compared to other hotels.
Stayed 1 night in Nov 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities
Infested with mice
Stayed 1 night in Nov 2025

10/10 Excellent

Henrique

Liked: Cleanliness, amenities
Cl
Stayed 6 nights in Oct 2025

8/10 Good

Wioletta

Stayed 1 night in Oct 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Very good value for money
Stayed 1 night in Oct 2025

2/10 Terrible

Safeena

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Bug on the bed, toilet seat was broken and not very clean, considering the hiked price at £134 it had practically nothing about it, daylight robbery for one night, checked out early because it was actually disgusting, told the man at the front desk, he had nothing to say, no apology nothing just ignored us
Stayed 1 night in Nov 2025

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