Star Hotel

2.0 star property

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Photo gallery for Star Hotel

Triple Room
Garden
Reception hall
Garden
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Place, Kensington High Street
    ‪13 min walk‬
  • Place, Olympia Events
    ‪13 min walk‬
  • Place, Westfield London Shopping Centre
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

Single Room

9.2 out of 10
Wonderful
(16 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

9.0 out of 10
Wonderful
(34 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • 10 sq m
  • Sleeps 3
  • 2 Twin Beds

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Star Hotel

Hotel in London, near Kensington High Street
This smoke-free hotel features express check-out, free WiFi in public areas, and a vending machine.
Star Hotel offers 22 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Star Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Kensington High Street. Free WiFi in public areas is available.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Kensington High Street and Olympia Events
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Reviews

Star Hotel Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 406 out of 673 reviews
Rating 8 - Good. 199 out of 673 reviews
Rating 6 - Okay. 53 out of 673 reviews
Rating 4 - Poor. 10 out of 673 reviews
Rating 2 - Terrible. 5 out of 673 reviews

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right location. Heavy busy street noise.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Johnathon

Travelled with group
Liked: Cleanliness, staff & service
We was supposed to get two beds, not one - room was very small, for the price probably not really worth it.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great short break

Very accessible location perfect for a one night concert stay. Quite hot on the top floor but it was a very hot day, and we appreciated the fan provided
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Stayed 2 nights in Jul 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was absolutely perfect for our family of four and even had air conditioning!
Stayed 2 nights in Jul 2025

8/10 Good

Jonathan

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great location, lovely hotel, clean, modern room, very friendly, helpful staff and comfy bed, thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Gee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, fantastic location which is what you’re paying for & very clean. No breakfast but many local cafes in the area
Stayed 1 night in Jul 2025

6/10 Okay

Haya

Stayed 1 night in Jul 2025

10/10 Excellent

J A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were beyond kind and helpful. I would happily stay here again.
Stayed 7 nights in Jun 2025

10/10 Excellent

ZHISHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo travel :) Close walking distance to/from metro station. Arrived early and wanted to check in early which we got plus an upgrade of the bed from single to double. Fast check in process and early check out! A room on the top floor - no noise to be disturbed from if on other levels. Clean and tidy room, toilets especially +1 very clean and new looking seems to have been renovated provided showering amenities.
Stayed 1 night in Jul 2025

8/10 Good

Paula, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and exactly what we thought we were getting. Staff were we’re very friendly and accommodating.
Stayed 1 night in Jul 2025

4/10 Poor

DANIEL

Disliked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rocío

Stayed 1 night in Jun 2025

10/10 Excellent

Rocío

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Jayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel

We booked this room as it was close to Apollo where we were going for a show, so it was perfect for what we needed. The staff was very nice and accommodating to changing us to a room on a lower level as I am currently pregnant and going up lots of stairs is a bit more challenging. The room was big enough to move around, had everything we needed and it was clean. So was the bathroom. Even though the room was facing the main street, with the windows closed it was quiet. I appreciated the fan provided in the room. I also loved the little tables outside the hotel to sit and enjoy the summer evenings.
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy hotel, friendly staff, easily accessible and affordable
Stayed 1 night in Jun 2025

6/10 Okay

Manrup

Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Stayed 2 nights in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Delores

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled to London for a concert at the Eventim Apollo and this hotel was ideal for a one night stay. We wandered round Westfield shopping centre in the afternoon, then it's a 15 minute walk to the hotel. Once we were ready to go out it was just a 15 minute walk to the concert, and there are plenty of places to eat and drink on the way there. Hotel staff were friendly and the room was nice and clean. Would stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the cleanest hotel I have ever stayed in. Very friendly staff.
Stayed 1 night in Jun 2025