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StayInn Greenwich

4.0 star property

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Apartment, 2 Bedrooms | Living room
Combined shower/bathtub, free toiletries, hair dryer, towels
Apartment, 2 Bedrooms
Fridge, microwave, oven, stovetop
In-room dining

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
27 Blackwall Lane, London, England, SE10 0AN
  • Place, Thames Path
    ‪6 min walk‬
  • Place, Greenwich Park
    ‪10 min walk‬
  • Place, River Thames
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪106 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Soundproofing, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living room

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Duplex, 2 Bedrooms

Soundproofing, iron/ironing board, free WiFi, bed sheets

Duplex, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Duplex, 3 Bedrooms

Soundproofing, iron/ironing board, free WiFi, bed sheets

Duplex, 3 Bedrooms

  • 89 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

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About this property

StayInn Greenwich

Laundry facilities and free WiFi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
StayInn Greenwich offers 15 accommodations with washers/dryers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided weekly.

During your stay at StayInn Greenwich, you're just a quick walk from River Thames. Features include free WiFi in public areas and laundry facilities. Built in 2015, this upscale apartment building has 15 apartments on 4 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a living room
  • Free WiFi
  • Amenities include laundry facilities and an elevator
  • 9 minutes by foot from River Thames and a 3-minute drive from The Arena
As a guest of StayInn Greenwich, you'll find laundry facilities and an elevator. WiFi is free in public spaces.

This 4-star London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with satellite channels

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Weekly housekeeping

Location highlights

  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 15 units
  • 4 floors
  • Built in 2015
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Contactless check-in available

Minimum check-in age: 25

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests can access their accommodation through a private entrance

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 25 are not allowed at this adults-only property. All guests 25 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 500 per accommodation, per stay
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive key retrieval information. For any questions, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 25 years old aren't allowed.

Property is also known as

O2 Arena Apartments Apartment London

O2 Arena Apartments Apartment

O2 Arena Apartments London

O2 Arena Apartments

StayInn Greenwich London

StayInn Greenwich Apartment

Stay Inn Apartments O2 Arena

Stay Inn O2 Arena Apartments

StayInn Greenwich Apartment London

StayInn Greenwich Reviews

Reviews

5.8
Rating 10 - Excellent. 38 out of 169 reviews
Rating 8 - Good. 36 out of 169 reviews
Rating 6 - Okay. 20 out of 169 reviews
Rating 4 - Poor. 15 out of 169 reviews
Rating 2 - Terrible. 60 out of 169 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jaie

Stayed 1 night in May 2025

2/10 Terrible

Steve

Disliked: Cleanliness, room comfort

Stay Inn and Hotel.com

Having made the Reservation and paid 11 months ago, 65 minutes before I was due to check in to the property Stay Inn called me and said I couldn’t stay at the apartment and cut me off. I was on a train with no WIFi and a bad 4G signal. I got no help from Stay Inn nor Hotel.com ( whom are impossible to contact) I had to source my own alternative accommodation in the Greenwich area on London Marathon weekend so that I could attend my son’s wedding in Greenwich the next day. So I had to pay a premium price for inferior surroundings in Deptford , incurring extra travel costs. Either:(a) Stay Inn realised they could extract more money from someone else as it was Marathon weekend or (b) the accommodation doesn’t actually exist and they just borrowed £££'s off me for 11 months. Not had money back yet
Stayed 3 nights in Apr 2025

2/10 Terrible

Neil

Disliked: Cleanliness, room comfort

Staying -Stayaway would be more appropriate!!!

No communication from property had to chase them constant calls Then day before checking was asked to provide raft of ID paperwork and security deports onto a website that continued to crash 4 hrs before checking still no instructions had to call again only to be told the property had a maint issue and we would have to move location New location was 35 mins away and 99 in a taxi . Had to cancel x5 parking reservation s I refundable same day and book new ones at a cost of £248 on top of that then had to pay a further99.97 to gat to the venue which was originally in walking distance. Still haven’t revived deposit back and property say not their problem . Don’t use these fraudulent morons! I’m now beginning legal action! Repeat don’t use this company they are out to screw you !
Stayed 1 night in Feb 2025

10/10 Excellent

Daren

Liked: Cleanliness, room comfort

Deep purple gig

All very good for one night had a 1 bed appointment all to my self
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Beware!

My booking was cancelled by phone as i was on my way to the train station to travel to London. The reason given was accounting issues. I wish I'd read the reviews more closely as this seems to be a common occurrence. I had to book a last minute hotel room at double the cost!
Stayed 2 nights in Dec 2024

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ancil

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Callum

Travelled with partner
Disliked: Amenities
Cancelled on us at 15:20 20 minutes after we were meant to have check in so had to pay loads for another hotel at last minute. Absolutely disgusting how we have been treated. NOT HAPPY!
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, room comfort

Much better than what reviews suggest

We stayed here as it was a walkable location to the o2, so perfect if you have an event to go to there. 5 girls so it was a great property where we could all get ready together. Some of the decor (floor trims are questionable) and the bedrooms are very bright. Downstairs back door didn’t open. It was otherwise a good stay
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Marianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really great apartment - a real treat to have a whole flat in London - it was spacious and had all we needed. Would definitely book again!
Stayed 1 night in Aug 2024

8/10 Good

Craig

Stayed 2 nights in Aug 2024

4/10 Poor

Penelope

Travelled with family
Disliked: Room comfort

Could do with a refresh

No privacy in main bedroom due to 14 slats missing from the blinds; electric point in main bedroom wouldn’t take a UK plug, and in living room heating up the plug; both beds lumpy and uncomfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

Rachel

Travelled with family

DO NOT BOOK IF YOU WANT A SPECIFIC LOCATION!

After reading the reviews, I thought I’d take a chance as some were fine. We knew we had to pay a large damage deposit and there was no check in desk but we wanted somewhere close to the O2 for a concert. When we arrived at our destination I rang as instructed and was sent the email to pay the deposit. I immediately rang them back, after transferring the sum, to check in and was told (after trying several times to get through and being cut off) that there was a problem with the accommodation and I was being ‘upgraded’ to the Aldgate apartments. I tried to explain that this was completely unsuitable for our needs as it was 4 miles north west of where we wanted to be and a 30 minute taxi ride away but they were adamant that I had to accept it. I told them no and insisted I wanted to cancel and get a refund instead. I was told that if I went on the Hotels.com website I’d be able to do this. Initially I was unable to cancel as the booking was already supposedly in progress. Eventually, after 2 days, I managed to get through to a live agent who was really helpful and managed to get me a refund. The whole situation was at the time, and has since been, extremely stressful and costly as my new accommodation in London was considerably more. I doubt Stay Inn even have rooms in Greenwich or they totally overbook knowing people will ignore the reviews to get an apartment close to the venue and are then obliged to move location having no other choice. Be warned!
Stayed 1 night in Jul 2024

4/10 Poor

Robert, Burbank

Travelled with partner
Liked: Cleanliness, amenities
The booking and check-in process was inordinately shadowy and veiled, with instructions only provided moments before the check-in time. They were also near non-responsive to maintenance issues that left us without hot water for almost 3 full days and an inoperative washer/dryer. An unfortunate situation as the desirable design and location were overshadowed by their lackluster approach to 1.) guest concerns re being informed and 2.) functioning amenities.
Stayed 7 nights in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, room comfort

Beautiful apartment

A beautiful, very spacious apartment in a safe area, we really enjoyed our stay. Staff were very friendly and responsive. Will be booking with the same company again. Many thanks.
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Liked: Room comfort

It's just ok

The stay was ok, the property is ok, it's just the long winded check in process that is really anoying. It is really close to the O2 arena so the location is great if you are going for a gig or event. It doesn't have parking so we just parked by Radisson Red around the corner on the road, it's free. I was a bit worried after reading the horrible reviews, but it was absolutely fine. The communication with customer service was ok, they got back to us fast enough by email and they were helpful over the phone as well. If you are very fussy or expect mega luxury then don't stay here. Otherwise it's ok for a short stay.
Stayed 1 night in Jun 2024

6/10 Okay

Emma

Stayed 2 nights in Jun 2024

10/10 Excellent

Antony

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, room comfort
Nice apartment, great location for the O2. Good communication
Stayed 2 nights in Apr 2024

2/10 Terrible

Claire

Travelled with group
Disliked: Cleanliness

Worst stay ever

Ladies in our 40 going to concert, you would think we were staying at Buckingham palace the way they security checked us. Cleaning lady banged on door before 10am again rude and aggressive. Snatch key out of my hand.place was dirty and no hot water ! On leaving has to dispute deposit with card company to get money back ! avoid !!
Stayed 1 night in May 2024

10/10 Excellent

Joff

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

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