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4.3 out of 5

"We had a 2 night stay but our rooms were not cleaned so no fresh towels. Had a 40 minute wait for breakfast on 2nd day and food and tea were cold when ... " More

By a verified traveller on Fri 24 Jul 2020

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Classic Room (Dockview)

Bed Count 1 King Bed Maximum Occupancy 3 Max
€99* Per night/room 28 May - 29 May

Executive Room (Dockview)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room (Family)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room (Family)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sunborn London ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sunborn London

Everyone (12) Couples (7) Family (3)
5 out of 5

Posted by on 17 Jun 2023

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5 out of 5

Posted by on 1 Mar 2021

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1 out of 5

Posted by on 4 Oct 2020

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Comment from Hotel Management

22 Oct 2020 by Leonardo

Dear, Thank you for your feedback. your scores are very important for us. Kind regards, Leonardo

5 out of 5

Posted by on 27 Sep 2020

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Comment from Hotel Management

19 Oct 2020 by Leonardo

Dear, Thank you for your feedback. I am sharing your point scores with all our team. Kind regards, Leonardo

3 out of 5
We had a 2 night stay but our rooms were not cleaned so no fresh towels. Had a 40 minute wait for breakfast on 2nd day and food and tea were cold when eventually arrived. Struggled with booking everything on a tablet. We were in London for daughter’s wedding so were disappointed.

Posted by on 24 Jul 2020

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Comment from Hotel Management

26 Jul 2020 by Sarah

Dear Sir/Madam, Hello and thank you for taking the time to post a review regarding your recent stay with us, I am sorry to hear of the issues you experienced during your stay. Please do not let that deter you from booking in the future as I will ensure that you are given a complimentary room upgrade as a small token of our goodwill gesture... Kind regards,

4 out of 5
Staff where nice they upgraded. So we had a nice.Our room was a little dated however it was clean.

Posted by on 3 Jun 2020

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Comment from Hotel Management

10 Jun 2020 by Front Office

Dear Guest, Thank you for sharing your experience after your stay here at the Sunborn London Yacht Hotel. We do hope to welcome you back sometime soon once we are back to the New Normal. Regards, Front office team

5 out of 5
Unfortunately confusion about booking a table for evening didn't get through to correct person

Posted by on 28 Dec 2019

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Comment from Hotel Management

14 Feb 2020 by LG

Dear Guest , Thank you for your comments and I am pleased that you stayed with us. However, I apologize for the inconveniences that you experienced during your stay. kind regards, Loranas

5 out of 5

Posted by on 14 Dec 2019

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3 out of 5
The place is different from usual hotels...........

Posted by on 14 Dec 2019

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5 out of 5
We had a great stay, the yacht is lovely. We paid more for an executive room with a river view and it was worth the extra money.

Posted by on 2 Dec 2019

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Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Offsite parking reservations required

Hotel Policies

Hotel Names

  • London Sunborn
  • Sunborn Hotel
  • Sunborn Hotel London
  • Sunborn London
  • Sunborn London England
  • Sunborn London Hotel
  • Sunborn
  • Sunborn London Hotel
  • Sunborn London London
  • Sunborn London Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.