Sunborn London

4.0 star property

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Photo gallery for Sunborn London

Restaurant
Premium bedding, in-room safe, desk, iron/ironing board
Property entrance
Reception hall
Coffee service

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Royal Victoria Dock, London, England, E16 1XL
  • Place, ExCeL Exhibition Centre
    ‪1 min walk‬
  • Place, Royal Victoria Bridge
    ‪3 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪6 min walk‬
  • Airport, London (LCY-London City)
    ‪5 min drive‬

Room options

Classic Room (Dockview)

9.6 out of 10
Exceptional
(77 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room (Family)

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, River View

9.6 out of 10
Exceptional
(48 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Dockview)

9.6 out of 10
Exceptional
(15 reviews)
  • Park view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room (Family)

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(32 reviews)
  • River view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite (Dockview)

  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, River View

  • River view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Dockview)

  • Park view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, River View

  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sunborn London

Hotel with a marina, steps from ExCeL Exhibition Centre
Along with a marina, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at Sunborn London. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus a restaurant and a marina.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, 3 meeting rooms, and conference space
  • Guests have great things to say about the location and the clean accommodations
  • Steps from ExCeL Exhibition Centre and a 4-minute drive from Thames River
Sunborn London offers its guests a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The business-friendly Sunborn London also features a terrace, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily.
Sunborn London has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

  • Daily English breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Sunborn London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 809 out of 1151 reviews
Rating 8 - Good. 230 out of 1151 reviews
Rating 6 - Okay. 67 out of 1151 reviews
Rating 4 - Poor. 25 out of 1151 reviews
Rating 2 - Terrible. 20 out of 1151 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Overall it’s quite nice; boat looks good and breakfast is nice, and the staff are very pleasant. The room is the biggest let down: outdated design, and the bathroom is not ventilated at all, and your partner can hear everything you are doing in the bathroom. Not particularly private.
Stayed 1 night in Nov 2025

8/10 Good

vincent

Stayed 3 nights in Oct 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My only issue is that the rooms were a little stuffy, I don’t think the air conditioning made a scrap off difference. The breakfast area was uncomfortably warm and made eating breakfast less pleasurable than it should have been. Great friendly staff though. I would stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Anders

Business traveller
Liked: Cleanliness, staff & service, amenities
Location and spacious room
Stayed 2 nights in Nov 2025

8/10 Good

Michala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and welcoming
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from start to finish.
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Stayed 1 night in Nov 2025

8/10 Good

Darshan

Travelled with group
My room was very clean and the service & staff were wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and clean aesthetics
Stayed 3 nights in Oct 2025

4/10 Poor

Mohamed

Stayed 1 night in Oct 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities
We had an amazing stay, we were upgraded at check in which was lovely and enjoyed the breakfast with a fantastic view of the 02! Highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Spotless room, plentiful breakfast, friendly helpful staff. We hadn't expected a jacuzzi and sauna in our room (we were celebrating a special occasion so had splashed out on a suite)! Great location, good food in the Sundeck Bar, huge comfy bed
Stayed 2 nights in Oct 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast and very friendly staff , room was stocked up and tidied on day one , we only stayed 2 nights. It was fantastic
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff extremely helpful. Perfect for tge Excel Centre. Felt luxurious. Very easy to get to the West End, Canary Wharf. Views of the O2 and the IFS Cloud Cable Car. Would recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful night and wife was very happy as it was her birthday. Room was clean and beautiful. Their breakfast was perfect but their restaurant did not have enough on their menu for dinner and was a bit disappointed
Stayed 1 night in Oct 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very polite and professional. We did have a few issues with the room . Fridge door did not shut - Did report and was fixed . Room was too hot though Coffee machine leaked water !
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Marcus Tech Consulting Ltd

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything is up to the standard for what u paid, the hotel staff and manager Alex K. provided very dedicated service, kudos to him and his team
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is superb. It is a short walk from the tube and it is not too big so you feel the staff have the time to look after you. I would 100% return.
Stayed 1 night in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Welcome was good no waiting greeted friendly and professionally by Lucas who was efficient and helpful. The team was generally helpful. Room clean/tidy. View was good and balcony added a bit extra to my stay. Highly recommend. Only issue is key card kept not working and had to be reset at front desk 3 times. Otherwise a fantastic stay. Thank you.
Stayed 2 nights in Oct 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Excel. Helpful staff. Clean and tidy.
Stayed 2 nights in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025