"We had a 2 night stay but our rooms were not cleaned so no fresh towels. Had a 40 minute wait for breakfast on 2nd day and food and tea were cold when ... " More
22 Oct 2020 by Leonardo
Dear, Thank you for your feedback. your scores are very important for us. Kind regards, Leonardo
19 Oct 2020 by Leonardo
Dear, Thank you for your feedback. I am sharing your point scores with all our team. Kind regards, Leonardo
26 Jul 2020 by Sarah
Dear Sir/Madam, Hello and thank you for taking the time to post a review regarding your recent stay with us, I am sorry to hear of the issues you experienced during your stay. Please do not let that deter you from booking in the future as I will ensure that you are given a complimentary room upgrade as a small token of our goodwill gesture... Kind regards,
10 Jun 2020 by Front Office
Dear Guest, Thank you for sharing your experience after your stay here at the Sunborn London Yacht Hotel. We do hope to welcome you back sometime soon once we are back to the New Normal. Regards, Front office team
14 Feb 2020 by LG
Dear Guest , Thank you for your comments and I am pleased that you stayed with us. However, I apologize for the inconveniences that you experienced during your stay. kind regards, Loranas
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Offsite parking reservations required