The Victoria

4.0 star property

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Photo gallery for The Victoria

Double Room
Breakfast, lunch, dinner served; British cuisine
Food court
Lounge
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

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10 West Temple Sheen, Richmond, London, England, SW14 7RT
  • Place, Richmond Park
    ‪6 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪3 min drive‬
  • Place, Hyde Park
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪23 min drive‬

Room options

Double Room

8.8 out of 10
Excellent
(29 reviews)
  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

The Victoria

Inn with a restaurant, a quick walk to Richmond Park
Along with a restaurant, this smoke-free inn has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, wedding services, and a garden.
The Victoria offers 7 accommodations with complimentary bottled water and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London inn provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Victoria. During your stay, you're just a quick walk from Richmond Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Conservatory
  • Services include luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Richmond Park and 14 minutes by car from Hyde Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 4-star London inn is smoke free.

Conservatory - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Conservatory

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Built in 1888
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London

The Victoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 301 reviews
Rating 8 - Good. 90 out of 301 reviews
Rating 6 - Okay. 20 out of 301 reviews
Rating 4 - Poor. 8 out of 301 reviews
Rating 2 - Terrible. 3 out of 301 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay. Met owner Steve and his daughter and both very friendly and helpful. Great hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again!!

The Victoria is a gorgeous place to stay, and to eat. The room was clean and beautifully decorated. We felt very welcome, and the check in was comprehensive so we knew which key was which! The door to the bathroom was difficult to close (room 5), but other than that we loved it! We ate at the Victoria - we were so grateful that they gave us our first drink free because there was no breakfast the next day (we stayed on a Sunday night), and the food we had was so good, and the wine excellent. Our only slight niggle was that a service charge was added to the bill, but this wasn't pointed out so we gave a tip, and only realised about the service charge after we'd paid. Luckily the service was excellent so it didn't matter so much. Thank you for such a wonderful stay, we would definitely come again!
Stayed 1 night in Jun 2025

4/10 Poor

Zachary

Liked: Staff & service
Disliked: Cleanliness
No air conditioning just awful
Stayed 1 night in Jun 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Great location, food likewise.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Local pub, with accommodation which was clean, with ample space and comfortable. Friendly staff, nice food in the restaurant attached
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my third stay at the Victoria and I find it a very convenient place to stay for my visits to Richmond and Chiswick. The staff are helpful and check in went smoothly. I had the same room as on my last stay which was good and comfortable with a small but adequate bathroom with a good shower. Good tea, coffee and bottled water in the room which was appreciated. Thank you and I hope to stay at the Victoria again on my next visit to the area.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Did the job!

Staff were friendly, location was nice and room was decent. Blind didn't actually fit the window and was too small, which was a bit annoying when it started to get light. But all in all perfect for what we needed and a lot more affordable than the alternatives in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
Nestled in a beautiful residential area but still walkable to Richmond. Staff is warm & friendly; Frederica is the best. Excellent common areas: expansive garden & gazebo room for meals. Parking on street is no problem. Rooms are satisfactory.
Stayed 1 night in May 2025

8/10 Good

Calum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and nice location.
Stayed 2 nights in May 2025

4/10 Poor

Elizabeth

Liked: Staff & service
Lovely area. Friendly bar staff. Unfortunately, there was no parking as the lot was closed and street parking was full, the room was only moderately clean (carpets seemed dirty), and there was no heating in my room so I was freezing. Since there is no one on site after pub closing time, there was no one for me to ask for help getting the heating on. It’s a shame because it would have been a nice stay if not for those issues. The bartender was fabulous.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a warm welcome when we arrived, everything explained clearly. Rooms modern and clean, food was delicious, all staff were great. Will be going back next year. A rare find
Stayed 2 nights in May 2025

10/10 Excellent

N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

This is a GEM of a place ! Feels like home from with all of your favourite family members ! From check in with Trent , the phenomenal customer service , his help , and just hands on , to the chef ! We could have had seconds and more of the same , Damo was amazing ! All our dietary requirements were met , whilst going over and above at closing time . The room was immaculate , fresh , clean, cosy , we rested and slept well . Our new regular !
Stayed 1 night in Apr 2025

4/10 Poor

Charlotte

Stayed 1 night in Apr 2025

8/10 Good

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here 1 night and we had a really lovely time. The room was big and spacious, great bathroom with all the amenities, it was lovely to have 2 big bottles of water in the room(we forgot to buy any and was very handy to have them there). Having continental breakfast included was a great bonus, we really enjoyed that. The staff were really friendly and helpful. The pub downstairs is very handy :) The only thing that ruined a bit our sleep was that we had 2 single beds next to each other and the gap between them didn’t help, was really annoying, a double mattress would have been great.The room needs a bit of updating but overall we were really pleased. Thank you for a lovely stay! 🌺
Stayed 1 night in Apr 2025

10/10 Excellent

Regina

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Lovely room & clean. Only ate breakfast here but it was really good. Pub is in a quiet residential area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We had a lovely stay here... excellent location ...the room was great... lovely comfy bed ...staff were very friendly helpful. The continental breakfast was really good too
Stayed 4 nights in Apr 2025

10/10 Excellent

Karl, Baldwinsville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful rooms

Lovely location Manageress really unfriendly. Bar staff turned up late to serve breakfast on only day it was available. Returned back from long day to the joys of a circular saw outside my window. No chance of a nap then. Off peak season you will not get breakfast on Monday and Tuesdays and pub closed, but they will still charge you the same rate and won't tell you this until you've already book- somewhat lacking in transparency. When it was available breakfast was delicious but if you paid the extra for cooked, none of the included items were given such as fruit and pastries. However rooms beautifully furnished, very clean and comfortable Please note there is no on site parking as and you will need to use the road. This also wasn't very clear from the listing
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Stayed 2 nights in Mar 2025

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and delicious food. Very nicely decorated and we could park outside on the road.
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great room. Very comfy and clean. Great service and the best Guinnes in the London area. Bar staff desreves a pay rise.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Rugby Stay

Another great stay at the Victoria, to go an see England at Twickenham. Staff were friendly, polite and excellent as usual. Breakfast was great, loads of choice and the cook breakfast is enormous. The only fault and I am being picky, was there wasn’t enough coat hangers and the Bin in the bathroom was broken in Room 3.
Stayed 2 nights in Mar 2025