Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Terrace/patio
Lobby lounge
Airport shuttle
Reception
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Thorpe Park
    ‪11 min drive‬
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪5 min drive‬

Room options

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Thistle London Heathrow Terminal 5

Hotel with a restaurant, in the vicinity of Windsor Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Our customers tell us they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Stockley Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 982 out of 2552 reviews
Rating 8 - Good. 927 out of 2552 reviews
Rating 6 - Okay. 373 out of 2552 reviews
Rating 4 - Poor. 137 out of 2552 reviews
Rating 2 - Terrible. 133 out of 2552 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to from Heathrow terminal 5. Staff were very helpful and friendly. The beds and bedding are very comfortable. We opted for the breakfast before heading back to Heathrow to catch a train to our next destination. We would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed. Great big, deep bathtub!
Stayed 1 night in Mar 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a night before flight

It was fine for a night before a flight. Pod system very handy and fun. The lobby is nice enough but the general hotel layout/room corridors looks very tired. Room itself was fine, clean with Nespresso machine. Bath had a few dings in it and it was also very slippy when wet. Aviator bar is nice, great to watch the planes.
Stayed 1 night in Mar 2025

8/10 Good

RODERICK

Liked: Cleanliness, staff & service, amenities
Always a good stay. Nice staff. Reasonable prices. Convenient
Stayed 1 night in Mar 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Good hotel and reasonable price. Helpful staff. Good location for Heathrow airport. The hotel uses ‘pods’ to transport guests from the airport to the hotel, but it appears that this is an additional cost which I wasn’t aware of when booking.
Stayed 1 night in Mar 2025

10/10 Excellent

Carl Gene, Wellsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean little no frills airport hotel that you can access from terminal 5 via the pod. It does cost 9.00 per person each way to take the pod but very convienent.
Stayed 1 night in Mar 2025

6/10 Okay

Kevin

Disliked: Cleanliness
Toilet seat was clearly uncleaned with dirty on the surface of the seat
Stayed 1 night in Mar 2025

10/10 Excellent

Colin

Stayed 1 night in Mar 2025

6/10 Okay

Ell

Disliked: Staff & service, property conditions & facilities
The quality of this hotel has gone down since I stayed here last September. They used to have two bottles of water in the room now they’ve taken that away. There was only one bath towel and half a roll of toilet paper in my room. The front desk staff were always too busy so I couldn’t ask for what I needed. The bed in my room was comfortable enough but the pillows were so thick that they hurt my neck and I could not sleep on any of them. It seems like there is not enough housekeeping staff there….the ones I saw were very busy and seemed stressed out. While this hotel is very convenient to London Heathrow terminal 5, the management and/or owner has really downgraded the standard of this hotel which is a shame. As they sure have not decreased the prices any.
Stayed 1 night in Mar 2025

10/10 Excellent

Suad

Stayed 1 night in Dec 2024

10/10 Excellent

Suad

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it but the area around is isolated and maybe not the safest if you’re a solo girl, uber don’t commute
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible from the airport via public buses. However, there wasn't much around in the area. The hotel does not have an elevator but wasn't a problem for us as it was only a few steps. There's only one main floor. Hotel was very quiet even though we were really close to the airplanes and could see them from our room. Overall, would recommend if you need a place to sleep overnight but not if you're planning to staying long term as it was quite far from everything else.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Laura Lee

This is a good budget hotel. My room was small but clean. You had to close the door to use the toilet. Friendly staff.
Stayed 4 nights in Mar 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 1 night in Feb 2025

8/10 Good

Paul

Stayed 1 night in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Property was OK for a one night in transit stay. However although the breakfast was great the food in the evening was disgusting. We ordered nachos and chicken strips. The Nachos looked and tasted like they had been put together by a five year old, globs of sour cream and other indescribable ingredients slopped onto a plate, no cheese, everything cold, had two chips an left the rest. The chicken strips were overcooked and there was three small strips for £9. Also left them, it was like eating beef jerky. Service was slow and unfriendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Camilla

Stayed 1 night in Feb 2025

10/10 Excellent

Lujaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Feb 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although called Terminal 5 hotel, the only transport option to the terminal is a pod service, which costs £8 each and can get busy with queues making it stressful. The Hoppa bus is not available and taxis cost around £28
Stayed 1 night in Mar 2025