Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Relax on the outdoor terrace with a view of the airport, featuring a comfortable seating area with wicker chairs and a table.
Welcome to our hotel lobby, featuring a reception desk surrounded by comfortable seating and lush greenery.
Enjoy a selection of beverages at our stylish bar, where guests can socialize and relax.
Relax and socialize in this inviting lounge area with sofas, armchairs, and a large dining table.
Station B offers a safe and visible waiting area with a clear glass barrier separating the platform.

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Thorpe Park
    ‪11 min drive‬
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪5 min drive‬

Room options

Deluxe Twin Room

8.0 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

7.4 out of 10
Good
(16 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

Standard Double Room

8.2 out of 10
Very good
(255 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.4 out of 10
Very good
(72 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Thistle London Heathrow Terminal 5

Hotel with a restaurant, in the vicinity of Windsor Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Our customers tell us they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1019 out of 2626 reviews
Rating 8 - Good. 941 out of 2626 reviews
Rating 6 - Okay. 402 out of 2626 reviews
Rating 4 - Poor. 137 out of 2626 reviews
Rating 2 - Terrible. 127 out of 2626 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Stayed 1 night in Apr 2025

6/10 Okay

Darrell

Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Expedia lost my confirmed booking took a few phone calls to sort out
Stayed 1 night in May 2025

10/10 Excellent

jane

Stayed 3 nights in Apr 2025

10/10 Excellent

Marcela, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to when you have one night stand there
Stayed 1 night in Apr 2025

2/10 Terrible

Young Tae

Stayed 1 night in May 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & Comfortable.

Clean & Comfortable with dead easy access (bus 423 stops right out and only costs £1.75 to Terminal 5) but please note, the walls between rooms are paper thin!
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Room comfort

Comfortable hotel for quick layovers @ Heathrow

Older hotel close to Heathrow terminal 5. Hotel has 2 floors but no elevator. Layout of the buildings is a giant maze got lost several times. Nice that it has a bar / restaurant as the only other nearby food is McDonald’s and the stuff in the airport. Easy transport to terminal 5 using the pod service but you have to pay for it each way (was 8£ at time). Restaurant has decent selection of food bar has same menu but is limited during lunch service. From the bar they want you to order via QR code on website for food but you can’t order any non-alcoholic drinks (ie a coke) from the site so have to order that at the bar anyway. The email receipt from the site came back as from the hard rock not from thistle. Rooms are a bit dated inside but AC worked great and bed was comfortable. Nice view of the arrivals of airplanes from the restaurant/bar on the deck. Has a small kiosk in the lobby to buy drinks and snacks but was pricey
Bedroom
Beverage nook at the entrance of room
Bathroom
Wardrobe
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sara

Liked: Staff & service
I appreciate the closeness to the airport. Unfortunately there was a plate of rotting food left in the mini fridge that smelled
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for 12 hours for my flight the following morning. Was exactly what I needed for a quick stay
Stayed 1 night in Apr 2025

8/10 Good

RODERICK

Business traveller
Liked: Cleanliness, staff & service, amenities
Always made welcome and got the room I asked for. Staff are friendly. Room has all I needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very polite
Stayed 1 night in Apr 2025

10/10 Excellent

Ariana

Stayed 1 night in Feb 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, room comfort

Convenient

It was very convenient for somewhere to crash between flights, the access to the hotel via the Pods was quick and convenient. Some of the interiors were a little bit tired, and the walls were pretty thin, so not great if you're a light sleeper
Stayed 1 night in Apr 2025

8/10 Good

Tracy

Stayed 1 night in Apr 2025

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but sweet stay

Very short overnight stay. Cool to go on the terrace to watch the planes take off next morning! Easy to get to by bus.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the convenience of the Heathrow Pod. Helpful staff and great restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great for an overnight stay at LHR. Easy to get to (using the instructions on the Thistle website), via the Pods. Very comfortable bed and pillows, clean room that is soundproof and has blackout curtains. Perfect before a flight.
Stayed 1 night in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

10/10 Excellent

Hadrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the Thistle because of its close proximity to Terminal 5, and I was so pleasantly surprised. From Arrivals, the Pods transport is super easy and quick. I was able to do early check in, and my room was very clean, large, and had everything I needed. I did not take advantage of the restaurant, but it’s available for breakfast and dinner. Getting into London was easy— a 5 min Pod ride back to Terminal 5, and catch the Underground. I will definitely book the Thistle again.
Stayed 3 nights in Apr 2025