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Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Daily buffet breakfast (GBP 16.50 per person)
Terrace/patio
Breakfast, lunch, dinner served; British cuisine
Executive Double Room, 1 King Bed with Sofa bed
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪14 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(104 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(384 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

7.4 out of 10
Good
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

7.4 out of 10
Good
(38 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 4

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About this property

Thistle London Heathrow Terminal 5

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Our customers tell us they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1295 out of 3228 reviews
Rating 8 - Good. 1102 out of 3228 reviews
Rating 6 - Okay. 512 out of 3228 reviews
Rating 4 - Poor. 172 out of 3228 reviews
Rating 2 - Terrible. 147 out of 3228 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Staff & service
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
The reception welcome was very warm by Haroon. I asked for a runway view and was given a spotlessly clean room, and my case was moved by Abbas..and lots of wonderful planes very close to my window. I had the extra spicy pizza which was hand finished. The dining area was fully booked, but the bar seats were just as good with the same menu.. next day I checked out and The impressive part were the Heathrow pods, connecting T5 directly to the hotel and back. I really recommend the Thistle. It was all wood and a bit scuffed, but all the staff were amazing and all areas were spotlessly clean
View from hotel
The amazing pod…….
………transport system
Stayed 1 night in Dec 2025

8/10 Good

Tatiana

Stayed 1 night in Dec 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service
Quality of reception staff was outstanding.
Stayed 1 night in Dec 2025

6/10 Okay

George

Liked: Cleanliness
Disliked: Staff & service, amenities
My impression of the Thistle Heathrow Airport is mixed. Unlike every other airport hotel - this “ Airport Hotel” doesn’t provide a complementary shuttle from the Airport to their site. Your choices are taking a taxi (L20- L25); or taking London Transport bus 423 that leaves from bus stop 6 from just outside of the arrivals hall at Heathrow Terminal 5. The third option “ an exclusive Pod” is unclear, but it appears to be an Uber that involves a long walk and costs L8 each way. From other Heathrow Terminals - you should expect long walks or infrequent shuttles. There is no elevator up to rooms on the second floor, and it’s 18 steps, which some people may find challenging. My personal experience was - I had requested a wake up call, that was not placed the following morning, which threw off my schedule by over an hour for my morning flight- although I missed having any breakfast - luckily I did not miss my flight. Hotel restaurant is mostly unhealthy burgers and bar food, with no effort for healthy options or non-bar food Hotel doesn’t mention these things in their description - it was overall - just ok- and for me it’s worth taking the Elizabeth Line or Heathrow Express that can get you into central London in 15-30 minutes from any Heathrow. Terminal. Hotel was just OK
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

4/10 Poor

Alastair

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is going through a remodel, we had an older room and the planes were very loud. However for terminal 5 its the best value option around with the pod transportation to the terminal
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, quiet location
Stayed 1 night in Dec 2025

6/10 Okay

Gary

Travelled with family
Liked: Staff & service
The room was very dated but it is what it is! Reasonable price, and you get what you pay for. No lift's, so you have to drag the cases up the stairs. Cheap and cheerful.
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie

Stayed 1 night in Dec 2025

2/10 Terrible

John

Our check in was rejected and we were told to go to the checking desk in person with our passports, Esta and luggage
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

8/10 Good

Mary Elizabeth, Saipan

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Yes. However , no one was answering the main hotel number after 12 midnight when we had an urgent question about the pod transportation from Heathrow terminal 5 to the hotel. We ended up taking the uber ride hailing system to get back to the hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Kyle

Stayed 1 night in Dec 2025

10/10 Excellent

Christina Marie

Liked: Cleanliness, staff & service, amenities
Friendly greeting, check-in was easy, room was ready early, and the food was delicious. Despite it being close to the airport, it was quiet and I slept well. The pods made it easy to travel to terminal 5 for an early flight. I will be staying again.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Good hotel, convenient location, friendly staff. Doesn’t have a lift so if you have suitcases ask for a ground floor room. We stayed twice and they were able to accomodate on both occasions.
Stayed 1 night in Dec 2025

6/10 Okay

Maxwell

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location fir Terminal 5 but the pod was out of action when we stayed - an Uber to Terminal 3 was only £13 so was cheaper than pod anyway!
Stayed 1 night in Nov 2025

8/10 Good

Jan

Stayed 1 night in Dec 2025

10/10 Excellent

Paul, Dublin

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel staff very helpful at reception & also restaurant & bar
Stayed 1 night in Dec 2025

6/10 Okay

Katie

The room was very clean,
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicola

Stayed 1 night in Dec 2025

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