This smoke-free hotel features express check-in, express check-out, and free WiFi in public areas. Housekeeping is not available.
Vilenza Hotel offers 20 accommodations.
Our customers tell us they can't get enough of the helpful staff at Vilenza Hotel. During your stay, you'll be within walking distance of Tower Bridge. Enjoy features like free WiFi in public areas.
Free WiFi in some public areas
Services include luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Just a 4-minute drive from Tower of London and a few minutes from Tower Bridge
As a guest of Vilenza Hotel, you'll find express check-in and express check-out. WiFi is free in public spaces.
This London hotel is smoke free.
Property amenities
Internet
Available in some public areas: Free WiFi
Conveniences
Luggage storage
Guest services
No housekeeping service
Accessibility
No lift
More
Smoke-free property
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Vilenza Accommodation Guesthouse London
Vilenza Accommodation Guesthouse
Vilenza Accommodation London
Vilenza Hotel London
Vilenza London
Vilenza
Vilenza Accommodation
Vilenza Hotel Hotel
Vilenza Hotel London
Vilenza Hotel Hotel London
Vilenza Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 162 out of 339 reviews
10 - Excellent
162
Rating 8 - Good. 85 out of 339 reviews
8 - Good
85
Rating 6 - Okay. 33 out of 339 reviews
6 - Okay
33
Rating 4 - Poor. 31 out of 339 reviews
4 - Poor
31
Rating 2 - Terrible. 28 out of 339 reviews
2 - Terrible
28
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
Reviews
8/10 Good
Stephen
30 Oct 2025
Liked: Cleanliness, staff & service, amenities
Cheerful welcome. Well appointed room.
Stephen
Stayed 1 night in Oct 2025
8/10 Good
Najma
Business traveller, Travelled with group
29 Oct 2025
Liked: Staff & service
Been here a couple of times. It's a decent place to stay for work trips which is what makes me return. Unfortunately there was a power outage during my last stay that lasted for a couple of hours (not the property's fault) but it was an inconvenience nonetheless
The staff were incredibly helpful, very pleasant. The buidling was very different to what was expected. The stairs were a bit small and seemed a bit dangerous, the carpets could do with changing.
Room was very dirty, dubious stains everywhere on carpet, furniture, hair in shower...etc. The area around the place is referred to as "jack the ripper land" by locals. Hotel knows this and sticks to their no refund policy with tight fists. Avoid.
The hotel had some decent reviews online for the price point so we booked here. And honestly, the service from Efe as soon as you walked through the door made it feel like a home from home. He was very friendly and helpful and it was a pleasure staying.
Fee, the manager, was really kind and extremely helpful.
Verified traveller
Stayed 1 night in Aug 2025
8/10 Good
Verified traveller
Travelled with family
22 Aug 2025
Liked: Cleanliness, staff & service, room comfort
A good place for a family
Very friendly staff. A decent hotel run with true hearts. Enjoyed my stay in a quiet corner of a busy city centre. Very conveniently connected with public transportation and even on foot.
It's close to Whitechapel station so it's conveniently located. The staff were friendly and helpful, they gave me a hand with my bag. My room was spacious, but the furnishings were quite tired, the carpet especially. It also didn't feel as clean as I would've hoped. The kettle was outside the room in an adjacent space. Overall it's fine for one night, but wouldn't recommend for longer.
Gushing water outside of our room the entire night and although the manager was aware, he did not make a change. We had to check out of the room the next day. Contacted the manager multiple times about the cancellation, but he never reached out. After reaching out to Expedia, he informed them that I would be charged for the entire five days of stay. This is at best a one star hotel.