Vilenza Hotel

3.5 star property

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Photo gallery for Vilenza Hotel

Comfort Triple Room, Private Bathroom
Comfort Triple Room, Private Bathroom
Classic Suite, Private Bathroom | View from room
Comfort Triple Room, Private Bathroom
Comfort Quadruple Room, Private Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
38 Newark Street, London, England, E1 2AA
  • Place, Brick Lane
    ‪10 min walk‬
  • Place, Thames River
    ‪17 min walk‬
  • Place, Tower of London
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

Classic Suite, Private Bathroom

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Sofa Beds

Comfort Quadruple Room, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Standard Double Room, Private Bathroom

7.8 out of 10
Good
(8 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Triple Room, Private Bathroom

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

Vilenza Hotel

Hotel in London, near Tower Bridge
This smoke-free hotel features express check-in, express check-out, and free WiFi in public areas. Housekeeping is not available.
Vilenza Hotel offers 20 accommodations.
Our customers tell us they can't get enough of the helpful staff at Vilenza Hotel. During your stay, you'll be within walking distance of Tower Bridge. Enjoy features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Services include luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Tower of London and a few minutes from Tower Bridge
As a guest of Vilenza Hotel, you'll find express check-in and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.


Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Vilenza Accommodation Guesthouse London
Vilenza Accommodation Guesthouse
Vilenza Accommodation London
Vilenza Hotel London
Vilenza London
Vilenza
Vilenza Accommodation
Vilenza Hotel Hotel
Vilenza Hotel London
Vilenza Hotel Hotel London

Vilenza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 162 out of 339 reviews
Rating 8 - Good. 85 out of 339 reviews
Rating 6 - Okay. 33 out of 339 reviews
Rating 4 - Poor. 31 out of 339 reviews
Rating 2 - Terrible. 28 out of 339 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Cheerful welcome. Well appointed room.
Stayed 1 night in Oct 2025

8/10 Good

Najma

Business traveller, Travelled with group
Liked: Staff & service
Been here a couple of times. It's a decent place to stay for work trips which is what makes me return. Unfortunately there was a power outage during my last stay that lasted for a couple of hours (not the property's fault) but it was an inconvenience nonetheless
Stayed 2 nights in Oct 2025

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful, very pleasant. The buidling was very different to what was expected. The stairs were a bit small and seemed a bit dangerous, the carpets could do with changing.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, cosy room, clean and quiet. Perfect for a few nights away.
Stayed 2 nights in Sep 2025

6/10 Okay

Ian

Business traveller
Disliked: Staff & service, amenities
Very poor reception service - left waiting outside property.
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mariela

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Lara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was very dirty, dubious stains everywhere on carpet, furniture, hair in shower...etc. The area around the place is referred to as "jack the ripper land" by locals. Hotel knows this and sticks to their no refund policy with tight fists. Avoid.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Amoolya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay at a great price. A stone throw away from the hospital
Stayed 1 night in Aug 2025

10/10 Excellent

Nazir

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had some decent reviews online for the price point so we booked here. And honestly, the service from Efe as soon as you walked through the door made it feel like a home from home. He was very friendly and helpful and it was a pleasure staying.
Stayed 1 night in Sep 2025

8/10 Good

Jackie

Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fee, the manager, was really kind and extremely helpful.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A good place for a family

Very friendly staff. A decent hotel run with true hearts. Enjoyed my stay in a quiet corner of a busy city centre. Very conveniently connected with public transportation and even on foot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but good
Stayed 3 nights in Aug 2025

4/10 Poor

Saghar

.
Stayed 1 night in Aug 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Lorena

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's close to Whitechapel station so it's conveniently located. The staff were friendly and helpful, they gave me a hand with my bag. My room was spacious, but the furnishings were quite tired, the carpet especially. It also didn't feel as clean as I would've hoped. The kettle was outside the room in an adjacent space. Overall it's fine for one night, but wouldn't recommend for longer.
Stayed 1 night in Jul 2025

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and enjoyable

Very nice and lots of shops in this friendly neighborhood.
Stayed 5 nights in Jul 2025

2/10 Terrible

Soroush

Travelled with family
Disliked: Amenities, property conditions & facilities
Gushing water outside of our room the entire night and although the manager was aware, he did not make a change. We had to check out of the room the next day. Contacted the manager multiple times about the cancellation, but he never reached out. After reaching out to Expedia, he informed them that I would be charged for the entire five days of stay. This is at best a one star hotel.
Stayed 5 nights in Jun 2025

6/10 Okay

Sabrina

Stayed 1 night in Jun 2025

8/10 Good

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stay.

Generally a very good overnight stop. Room was very new and clean, but a bit hot. Will use again.
Stayed 1 night in Jun 2025