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4.3 out of 5

"The location is brilliant. Right next to the tube station and Westfield’s shopping mall plus Shepherds Bush empire is a couple mins away. Mac Donald’s ... " More

By a verified traveller on Sun 04 Dec 2022

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Deluxe Double Room (If extra bed required contact Hotel)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€78* Per night/room 19 May - 20 May

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at W12 Rooms. During your stay, you're just a quick walk from Westfield London Shopping Centre.

  • Services include a porter and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and nice bathrooms
  • 5 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Kensington High Street

W12 Rooms ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for W12 Rooms

Everyone (8) Business (1) Couples (9) Family (2) Friends (1)
5 out of 5
The location is brilliant. Right next to the tube station and Westfield’s shopping mall plus Shepherds Bush empire is a couple mins away. Mac Donald’s or greggs next door too for a cheap breakfast. Rooms were nicely decorated with tea/coffee facilities and a bottle of water. Shower was good. Service was great and they were very helpful and accommodating.

Posted by on 4 Dec 2022

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5 out of 5

Posted by on 20 Apr 2022

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5 out of 5

Centrally located, quiet comfort!

We stayed to attend a gig nearby. The facilities were clean, comfortable and despite the fact our room had a window facing the street it was surprisingly quiet. Would definitely recommend.

Posted by on 5 Sep 2016

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4 out of 5

Best location, good price.

Pros: Location. Price. Style.
Cons: Make the rooms noise-proof from the busy street/road in front. Especially at night when drunk people are noisy until early morning on weekends.
Location: Shopping and dining is around the corner, as well as Underground and Overground.
The location was just beside the Shepherd's Bush Underground and Overground station, accessible to both Luton and Heathrow airports. The Westfield mall is just around the corner so restaurants and shopping are just minutes away.

Posted by , from Zurich on 31 Aug 2016

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4 out of 5

One night stay

Just one night business trip. Great location. Small space and street noise, however room nice and clean. Sufficient for short stay.

Posted by on 6 Feb 2016

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4 out of 5

Family trip

It was quite and I had nice night , staff was so helpful too

Posted by on 6 Jan 2016

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5 out of 5

Family Trip to London

Excellent location beside Tube station and area. Hotel very clean. Bit of a climb to top as no lift but good exercise.

Posted by on 3 Dec 2015

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4 out of 5

Good hotel

Enjoyed our stay. Great location - a stones throw away from Shepherds Bush tube and Westfield shopping centre. Room very clean and tidy if a little on the small side. Beautiful interior decoration throughout the hotel. Would definitely recommend it.

Posted by on 1 Dec 2015

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4 out of 5

Lovely clean hotel/guest house

The location is excellent, right beside the central line tube. Bit noisey but wasn't a problem. Small rooms but well equipped and more importantly clean. I would consider more a guest house than hotel as there is no bar or restaurant but any amount of places close by. Would definitely stay again.

Posted by on 15 Nov 2015

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5 out of 5

Ideal location

This hotel is excellently located for Westfield Shopping Centre - visible form bathroom window and for the tube for central line services. The staff were friendly and attentive and the rooms were beautifully decorated and clean. We would definitely stay again and recommend to friends and family.

Posted by on 20 Jun 2015

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Renovations + Closures

The property will be renovating from 8 October 2023 to 31 August 2024 (completion date subject to change). The following areas are affected:

  • Exterior

During renovations, the guest house will make every effort to minimise noise and disturbance.

Property Features

W12 Rooms offers its guests a front desk safe, a porter, and an ATM. The front desk is open around the clock. This 4-star London guest house is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Transport

  • Train station: London Shepherd's Bush Station (0.2 km / 0.1 mi)
  • Metro station: Shepherd's Bush Underground Station (0.1 km / 0.1 mi)

Room Amenities

W12 Rooms offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's porter/bellhop service is available 8 AM to 6 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • W12
  • W12 Rooms
  • W12 Rooms House
  • W12 Rooms House London
  • W12 Rooms London
  • W12 Rooms London, England
  • W12 Rooms Guesthouse London
  • W12 Rooms Guesthouse
  • W12 Rooms London
  • W12 Rooms Guesthouse
  • W12 Rooms Guesthouse London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at W12 Rooms.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.