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Westow House - London Crystal Palace

3.5 star property

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Photo gallery for Westow House - London Crystal Palace

Pub
Exterior
Designer toiletries, hair dryer, towels
Front of property
Standard Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room

Explore the area

View in a map
Westow Hill, London, England, SE19 1TX
  • Place, Crystal Palace Park
    ‪1 min walk‬
  • Place, Crystal Palace Museum
    ‪2 min walk‬
  • Place, Crystal Palace National Sports Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪93 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Westow House - London Crystal Palace

Along with a restaurant, this smoke-free inn has a bar/lounge and laundry facilities. WiFi in public areas is free. Other amenities include express check-out.
Guest accommodations at Westow House - London Crystal Palace offer minibars and espresso makers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Westow House - London Crystal Palace, you're just a quick walk from Crystal Palace Park. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include laundry facilities
  • Steps from Crystal Palace Park and 6 minutes by car from Dulwich Picture Gallery
  • Dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Westow House - London Crystal Palace also features laundry facilities and express check-out.

This 3.5-star London inn is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Westow House Pub - Onsite pub.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Street parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Westow House Pub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.00 for adults and GBP 17.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Westow House Aparthotel London

Westow House London

Aparthotel Westow House London

London Westow House Aparthotel

Aparthotel Westow House

Westow House Aparthotel

Westow House Inn

Westow House London

Westow House Inn London

Westow House - London Crystal Palace Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 111 reviews
Rating 8 - Good. 19 out of 111 reviews
Rating 6 - Okay. 7 out of 111 reviews
Rating 4 - Poor. 1 out of 111 reviews
Rating 2 - Terrible. 0 out of 111 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mande, port jefferson

Stayed 7 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay. Feels very luxurious. Beautifully decorated rooms. Lovely staff. Great food in the pub.
Stayed 1 night in Dec 2025

10/10 Excellent

Rhian

Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Loved our stay in this hotel, would definitely stay again. The restaurant was also fantastic and will eat there again!
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Staff and food were incredible
Stayed 2 nights in Feb 2026

10/10 Excellent

Samuel

Stayed 1 night in Jan 2026

10/10 Excellent

Elita

Stayed 2 nights in Dec 2025

8/10 Good

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th stay here and it has become a bit of a favourite. The Deluxe rooms are lovely and well appointed. Will return.
Stayed 1 night in Jan 2026

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very convenient for us since our daughter lives nearby. Also, close to a bus and train station so easy to get to downtown London. Lots of places to eat and drink nearby.
Stayed 4 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Perfect for a Palace match overnight
Stayed 1 night in Dec 2025

10/10 Excellent

Elaine

Stayed 2 nights in Dec 2025

10/10 Excellent

Phil

Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, was very hot as we were top floor. Amazing breakfast. Building is beautiful. I did feel it was a little over priced though.
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were extremely helpful. Great food. Nice room. Very good value.
Stayed 1 night in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Another good stay at the Westow. Nice big room with a good selection of teas and coffee available. Our only issue was that the TV didn’t work due to a WiFi issue. This couldn’t be fixed during our stay but I was offered complimentary drinks which was an acceptable gesture.
Stayed 1 night in Nov 2025

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay, good decor in room great breakfast!
Stayed 1 night in Nov 2025

10/10 Excellent

suzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an absolutely wobderful place
Stayed 4 nights in Nov 2025

10/10 Excellent

Katy

Liked: Cleanliness, amenities, property conditions & facilities
Great room and lovely staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Suchata

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect position to enjoy Crustal Palace. Great value as well!
Stayed 1 night in Oct 2025

8/10 Good

Owen

Stayed 1 night in Oct 2025

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