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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Breakfast, lunch and dinner served
Exterior
Lobby
Reception
Executive Room, 1 King Bed, Non Smoking

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
The Bridge, Maidenhead, England, SL6 8DW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, River Thames
    ‪1 min walk‬
  • Place, Maidenhead Railway Bridge (Maidenhead Viaduct)
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available on request.
Thames Riviera Hotel, Sure Hotel Collection by Best Western offers 52 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Maidenhead hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Thames Riviera Hotel, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from River Thames. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy Modern European cuisine while dining at The Blue River Cafe
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a meeting room, and a terrace
  • Steps from River Thames and 10 minutes by car from Windsor Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Thames Riviera Hotel, Sure Hotel Collection by Best Western also features a terrace, room service (during limited hours), and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Maidenhead hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
The Blue River Cafe - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 153 out of 631 reviews
Rating 8 - Good. 245 out of 631 reviews
Rating 6 - Okay. 138 out of 631 reviews
Rating 4 - Poor. 62 out of 631 reviews
Rating 2 - Terrible. 33 out of 631 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities
Good parking spaces, very easy check in,good rooms and very polite staff 👍
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking easy and secure. Room very clean and comfortable. Excellent bar and riverside restaurant. Staff were amazingly helpful especially Shreya, Paul and Mo who went above and beyond. Definitely hope to come back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking handy - Staff very good and efficient, especially Paul very friendly, and appeared to be doing everything and with a smile. Fab river view, nice bath and actually had aircon. Only gripe the safe didn't work.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service
I stayed in a cheap room, not very nice, but the staff are great,restaurant food is really good.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Jo

Liked: Cleanliness, staff & service
Staff were so lovely . hotel is “a bit OLD and decor tired but It was clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Suited me well for a quick overnight stop
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff, spacious room, nice bed, cute balcony.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

Short stay

We stayed one night only, all good, friendly staff and very clean.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was pleasant, large room, and Paul who was looking after us whilst having breakfast in the Dining area was very friendly and professional. I would definitely stay again.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy room next to large air conditioning units
Stayed 1 night in Feb 2026
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and evening meal service by Shriya. Nice view out ot the window of our bedroom and for breakfast/evening meal of the river.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Ben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was a room for a travelling worker. The best bit was the food in the evening, very tasty.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great stay.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Estefanía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
A nice, independent hotel. Air-conditioning in the room was great. Lovely bar with a deck on the river. A solid choice if you’re staying in Maidenhead.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Keith

The room was clean. However the central heating wasn’t working but a fan heater was provided.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

wesley shannon

Liked: Cleanliness, staff & service
We enjoyed our 10 day stay. The food was good and the room was clean. It is a modest property but was what we needed for our Maidenhead stay.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

HAZEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUR ROOM WAS CLEAN AND BRIGHT AS WAS THE HOTEL GENERALLY. PARKING WAS EASY INSIDE AND INSIDE THE HOTEL BOUNDARY. STAFF WERE HAPPY AND VERY HELPFUL. DID NOT USE LAUNDRY SERVICES. HAD A GREAT STAY AND WILL COME AGAIN.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for an overnight stay, seemed to be short of staff. Lovely location on the Thames
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Roger

Liked: Property conditions & facilities

Great hotel Ideal 25 mins to Heathrow

Brilliant location. Will use again
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Aisling

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Budget hotel where basically everything has seen better days. I stayed in November and my room was cold at night. The sheets and bathroom were clean but there is a lot of noise from other guests through the walls.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated, good location and nice quiet rooms.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for one night, but it was a great stay! Rooms are nice, staff are nice, all rough great! Will definitely be back!
Stayed 1 night in Mar 2025

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