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Mercure Maidstone Great Danes Hotel

4.0 star property

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Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, pool loungers
Exterior
Exterior
Breakfast, lunch and dinner served
Family Room, Multiple Beds (Classic)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

View in a map
Hollingbourne, Maidstone, England, ME17 1RE
  • Place, Leeds Castle
    ‪4 min drive‬
  • Place, Mote Park
    ‪8 min drive‬
  • Place, Kent Life
    ‪9 min drive‬
  • Airport, London (LCY-London City)
    ‪62 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

7.2 out of 10
Good
(41 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

7.8 out of 10
Good
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Maidstone Great Danes Hotel

Hotel with a full-service spa, near Leeds Castle
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Mercure Maidstone Great Danes Hotel. During your stay, you'll be within walking distance of Leeds Castle. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, Ayurvedic treatments, or body treatments at Exquisite Beauty Spa
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute drive from Leeds Castle and 6 minutes from Mote Park
  • Pets welcome for a fee
Mercure Maidstone Great Danes Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 12 meeting rooms are available. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Maidstone Great Danes Hotel. Self parking is free.

This 4-star Maidstone hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM.
Arts - This brasserie serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 271 out of 1001 reviews
Rating 8 - Good. 389 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stock in rhe bar was awful, ran out of so much stuff, no tonic, no Southern Comfort, 1 bottle of Pinot Grigio. Menu choice is shocking. Like a pub menu. Only thing I fancied on the menu eas fish and chips, they didn't have it. So had the Aberdeen Angus burger. It was awful, only ate half, my nephew didn't eat his at all after 1 mouthful. One of the party had salmon but couldn't eat the broccoli as it was so hard. Sanitary bin in ladies was overflowing which is a bio hazard. Carpet in dining room had loads of stains. Settee had a hole in the material exposing the foam which is a fire hazard. We have been coming here every year for 8 years and it has gone so downhill. Will not be staying again.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

8/10 Good

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jennie

Travelled with family and small children
Liked: Amenities
We had a very nice overnight stay. We would return .
Stayed 1 night in Aug 2025

8/10 Good

Roy

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor show

Room tiny and my food (gammon steak),was just thickish bacon. It took 50 minutes to arrive with other tables (4) served before us when in after us. Staff were unhelpful.
Stayed 1 night in Aug 2025

8/10 Good

Diran, Liverpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went over and above what one normally expects from a hotel in a large chain
Stayed 4 nights in Aug 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great value
Stayed 2 nights in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t ready at 3 o’clock. It started off not positive but got better when we had an evening meal. That was lovely! Would return.
Stayed 1 night in Aug 2025

2/10 Terrible

Ilda

Stayed 1 night in Aug 2025

6/10 Okay

Riaz

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Clare

Stayed 2 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Could do with A/C in the rooms, but they did supply fans when asked for.
Stayed 2 nights in Aug 2025

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

ian

Stayed 2 nights in Jul 2025

8/10 Good

Diane

Stayed 1 night in Aug 2025

6/10 Okay

Jane

Liked: Cleanliness
Disliked: Staff & service
Comparing with other Mercures we have stayed in, very poor. The room so hot we couldn't sleep. Only given one pillow each and had to ask twice for extras. Only one teabag, again had to ask for some and no biscuits. Why when two people book a room is there only one chair?? It makes a very uncomfortable stay
Stayed 1 night in Jul 2025

10/10 Excellent

Carina

Stayed 1 night in Aug 2025

6/10 Okay

Alan

Travelled with family
Was ok, nothing special, nothing terrible
Stayed 1 night in Aug 2025

6/10 Okay

Mirza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tony

Liked: Staff & service
Accommodated on the second floor up two large flights of stairs in the old part of the complex. No lifts. Not ideal if you've got COPD and Asthma, let alone artificial hip's. Would have been helpful if this had been brought to my attention prior to arriving etc. Prices for evening meals were also on the steep side.
Stayed 3 nights in Jul 2025

8/10 Good

Jacky

Liked: Staff & service, property conditions & facilities, room comfort

Could be better

The outside looks very tired but our room was surprisingly good. Sadly a couple of things could have been better. The outside furniture was very shabby. And the menu was lacking in gluten free options and it's not that difficult to give this option without compromising the menu. There were no chicken wings or tenders 2 of the very limited choice for a gluten free diet. So disappointing on a lovely evening in the garden.
Stayed 1 night in Jul 2025

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