Mercure Maidstone Great Danes Hotel

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Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Bar
Room service

Explore the area

Hollingbourne, Maidstone, England, ME17 1RE

Place, Leeds Castle
‪3 min drive‬
Place, Mote Park
‪5 min drive‬
Place, Kent Life
‪7 min drive‬
Airport, London (LCY-London City)
‪52 min drive‬

Room options

Classic Room, 1 Double Bed

Good

21 sq m
Sleeps 2
1 Double Bed

Classic Room, 2 Single Beds

Good

21 sq m
Sleeps 2
2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (Classic)

Very good

21 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Privilege, Room, 1 Double Bed, Lake View, Lakeside

Excellent

24 sq m
Sleeps 2
1 Double Bed

Family Room, Multiple Beds (Classic)

Wonderful

26 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Superior Suite, 1 Double Bed, Lake View, Lakeside

Exceptional

43 sq m
1 bedroom
Sleeps 2
1 Double Bed

Similar properties

Pool
Spa
Pet-friendly
Free WiFi

includes taxes & fees

2 Nov - 3 Nov

About this property

Mercure Maidstone Great Danes Hotel

Hotel with a full-service spa, near Leeds Castle

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Maidstone Great Danes Hotel. During your stay, you'll be within walking distance of Leeds Castle. Features include free WiFi in public areas and free self parking, plus a full-service spa.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Take a swim in the indoor pool
Treat yourself to manicures and pedicures, Ayurvedic treatments, or deep-tissue massages at Exquisite Beauty Spa
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a gym, a steam room, and a sauna
Just a 5-minute drive from Leeds Castle and 6 minutes from Mote Park
Pets welcome for a fee

Mercure Maidstone Great Danes Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 12 meeting rooms are available. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Maidstone Great Danes Hotel. Self parking is free.

This 4-star Maidstone hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM.

Arts - This brasserie serves breakfast, lunch, and dinner.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
A bar/lounge
A restaurant

Restaurants on site

Arts
Arts Bar

Things to do

Full-service spa
Health club
Indoor pool
Sauna
Steam room

Family friendly

In-room cot
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

12 meeting rooms
6,458 square feet of conference space
Business centre

Outdoors

Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Terrace

Full-service spa

4 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

1 building
3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

LED TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker

Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
LED lighting
Phone
Portable fan
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 30 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 17.95 per person
Pet fee: GBP 30 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Danes Hotel

Maidstone Great Danes Hotel

Maidstone Mercure

Mercure Great Danes

Mercure Great Danes Hotel

Mercure Great Danes Hotel Maidstone

Mercure Hotel Great Danes

Mercure Hotel Great Danes Maidstone

Mercure Maidstone Great Danes

Mercure Maidstone Great Danes Hotel

Ramada Hotel Maidstone

Maidstone Ramada

Ramada Maidstone

Mercure Maidstone Great Danes

Mercure Maidstone Great Danes Hotel Hotel

Mercure Maidstone Great Danes Hotel Maidstone

Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Good

Laraine

Travelled with family, Travelled with pets

24 Jul 2025

Liked: Cleanliness, staff & service, amenities

Needs updating

Stayed 1 night in Jul 2025

6/10 Okay

Steven

23 Jul 2025

Stayed 4 nights in Jul 2025

8/10 Good

Shane

23 Jul 2025

Stayed 1 night in Jul 2025

6/10 Okay

Michelle

22 Jul 2025

Not very accessible room

I had requested a room accessible by wheel chair and they had not answered. The receptionist did her best but the room was a long way from the lift and through two lots of doors. Also the room was tiny, we've stayed before but never had such a small room.

Stayed 2 nights in Jul 2025

8/10 Good

Pamela

21 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

20 Jul 2025

Disliked: Property conditions & facilities, room comfort

Outdated, hot and pricey

Hotel was very dated in decor. It was a very hot couple of nights; whilst not something the hotel can changed, there was no air con but just a fan blowing around hot air. The heated mirror in the bathroom and pipes by the window was also adding to the heat. The doors slam shut and a gap under the bedroom doors means you can hear the people in the corridors. The corridors were also lined with empty bottles and glasses when we arrived, so not very welcoming. Rooms was generally well cleaned and the bed was comfy. There was a boxing event the first night we arrived so there was also noise from this; it would have been courteous if the hotel informed its guests of this in advance. Didnt have breakfast so can't comment on the food quality. Personally I wouldn't stay again and didnt think it was worth the cost.

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller

12 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

8/10 Good

Home

Business traveller

11 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff are excellent. Very professional and helpful. Cleanliness is A1. Breakfast is very good with a good range in choice from full English to fruit and yogurt. With the freak UK weather air con is a must. But fully understand for the 4 days a year we get excessive weather it’s probably not worth the cost. But that said it’s a nice hotel with great Staff

Stayed 2 nights in Jul 2025

6/10 Okay

Shukkoor

10 Jul 2025

Stayed 1 night in Jul 2025

2/10 Terrible

jeffrey

Travelled with family

6 Jul 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Do not book this hotel

It’s a filthy old tired hotel and ultra expensive , staff are unhappy in the jobs and rude ! EVERYTHING IS TOO MUCH TROUBLE ! And the duty manager needs a intensive customer care course

Stayed 2 nights in Jul 2025

6/10 Okay

Rachel

4 Jul 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Jul 2025

8/10 Good

Taya

4 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but no hot water

Was a really nice room and really great staff, breakfast was brilliant. just would’ve been nice to know that the hot water wasn’t working. It wasn’t just in my room either as we had friends in another room and their hot water wasn’t working either.

Stayed 1 night in Jul 2025

6/10 Okay

David, Hounslow West

Travelled with group

3 Jul 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Rooms had no aircon so in hot weather room was unbearable

Stayed 1 night in Jun 2025

8/10 Good

Donna

29 Jun 2025

Liked: Staff & service

Would stay again

Room was hot breakfast was lovely

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with partner

27 Jun 2025

Liked: Cleanliness, staff & service, amenities

Staff were all excellent

Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Business traveller

25 Jun 2025

Liked: Amenities

Have stayed a number of times now. Staff excellent. Some parts dated but is clean.

Stayed 1 night in Jun 2025

8/10 Good

Michael

18 Jun 2025

Stayed 1 night in Jun 2025

4/10 Poor

Julian

Travelled with partner

17 Jun 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

A very tired hotel which with some investment could be lovely again. Leisure club a great addition but again desperately needs a refurb. Also closing the jakuzzi for cleaning on a busy sunday morning is not the best time.

Stayed 1 night in May 2025

8/10 Good

Sara

Business traveller

17 Jun 2025

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

But faded but good location and incredibly helpful staff, especially Steve on Reception.

Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with family

16 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel. Good size rooms. Great lobby area with lots to do

Stayed 1 night in Jun 2025

10/10 Excellent

Byron

16 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Charlotte

Travelled with family

15 Jun 2025

Liked: Cleanliness, staff & service, amenities

Dated buildings but fine. No air con and a bit noisy with windows open, but our family room was big and comfortable. Staff were excellent, especially Steve who checked us in and looked after us really well.

Stayed 2 nights in Jun 2025

10/10 Excellent

kellie

14 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Stayed 1 night in Jun 2025

8/10 Good

Patricia

12 Jun 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Business traveller

11 Jun 2025

Liked: Cleanliness, staff & service, room comfort

If it weren't for the staff, this would be a typical run-of-the-mill conference hotel. However, the staff are outstanding - I stay in hotels at least twice a week, and the reception experience from Steve was the best and friendliest I've ever had. Throughout the rest of my day, from breakfast, through to the events team I noticed such care and passion from the team, with many people pro-actively spotting when guests needed help or guidance. Really world-class service, thank you.

Stayed 1 night in Jun 2025