The Old Bell Hotel

4.0 star property

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Photo gallery for The Old Bell Hotel

Front of property
Breakfast, dinner, brunch served; British cuisine
Interior entrance
Terrace/patio
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Abbey Row, Malmesbury, England, SN16 0BW
  • Place, Malmesbury Abbey
    ‪2 min walk‬
  • Place, Castle Combe Circuit
    ‪18 min drive‬
  • Place, Cotswold Country Park and Beach
    ‪22 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪79 min drive‬

Room options

Classic Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Cosy Double Room - Coach House

9.4 out of 10
Exceptional
(13 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Character Room

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Master Suite

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

19B Abbey Row-One-Bedroom Townhouse (Separate Building)

  • Hill view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

21B Abbey Row- 2 Bedroom Townhouse (Separate Building)

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

35 Abbey Row- Three-Bedroom Townhouse (Separate Building)

10.0 out of 10
Exceptional
(1 review)
  • 96 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds, 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

68 Abbey Row- Two-Bedroom Townhouse (Separate Building)

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

52A Abbey Row - 3 Bedroom Townhouse (Separate building)

  • Hill view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

52B Abbey Row - 2 Bedroom Townhouse (Separate building)

  • Hill view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Master Cosy Room - Coach House

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

The Old Bell Hotel

This smoke-free hotel features a restaurant, 2 bars/lounges, and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a garden.
The Old Bell Hotel offers 34 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 42-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Old Bell Hotel. During your stay, you're just a quick walk from Malmesbury Abbey. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Abbey Row, a bistro that serves British cuisine
  • Full breakfast served weekends for a fee
  • Amenities include newspapers, a front-desk safe, and meeting rooms
  • Steps from Malmesbury Abbey and 8 minutes by car from Highgrove House and Gardens
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The business-friendly The Old Bell Hotel also features a terrace, a garden, and laundry facilities. Self parking is free.

This 4-star Malmesbury hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 7:30 AM and 10:30 AM.
Abbey Row - This bistro specializes in British cuisine and serves breakfast, brunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Abbey Row

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20 per person
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Old Bell Hotel Malmesbury
Old Bell Hotel
Old Bell Malmesbury
Old Bell
Classic Hotel Old Bell
Malmesbury Classic Hotel
Classic Hotel Malmesbury
The Old Bell Hotel Malmesbury
The Old Bell Hotel Hotel
The Old Bell Hotel Malmesbury
The Old Bell Hotel Hotel Malmesbury

The Old Bell Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 223 out of 297 reviews
Rating 8 - Good. 55 out of 297 reviews
Rating 6 - Okay. 12 out of 297 reviews
Rating 4 - Poor. 6 out of 297 reviews
Rating 2 - Terrible. 1 out of 297 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Vicki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The town house was lovely, however the staff were dismissive to the point of being rude when we checked in. The guy who took my card and showed us to our townhouse literally couldn’t be bothered to smile or make any effort at all. We paid a lot of money for my partners birthday and he opened the door handed over the key and left. We had no idea how to use anything barely slept because we couldn’t turn the heating off. So disappointed. However when we went for supper in the restaurant we had a lovely young waitress who was engaging, courteous and attentive. When we checked out again the lady on the desk wasn’t interested in our complaint of the heating and barely smiled. Such a shame for such a lovely place to be let down by some of its staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Room was extremely clean,third time we have stayed,a little disappointed with the fish and chips we had on evening,which were very over cooked,(disappointed),we will be back though.
Stayed 1 night in Jan 2026

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. Check in was pleasant although Prosecco a bit flat. The menu offered in the room by the coffee facilities was totally inaccurate and bore no resemblance to the menu in the restaurant. The dishes came with potato but the side dishes were potato based and only one vegetable option -an unbalanced menu. The cod at dinner was badly cooked and inedible. A message was sent to the kitchen but there was no recompense or response. Overall dinner was highly expensive and not good value. The waiting staff were lovely. The cooked breakfast was nice. The house granola was really awful, just powdery oats, inedible. They ran out of yoghurt although they did offer to run to the shop. No smoothie available. If you don’t want a cooked breakfast the continental wasn’t good enough. For very close to £200 for the night and then £162 for dinner we expected something of a higher quality and left disappointed and will not revisit. The staff members we met were lovely.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very homey, comfortable and cozy. The beds were comfortable, bathrooms were clean and the water pressure was fantastic. It was a home away from home. We wish we could have stayed longer.
Stayed 1 night in Dec 2025

10/10 Excellent

laura

Stayed 1 night in Dec 2025

8/10 Good

Simon, Stoke on Trent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great , good variety, good quality very friendly helpful & efficient breakfast team
Giraffe on the loose
Tiger too
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, well equipped room, very clean and comfy bed. All staff extremely helpful and friendly. Extremely well organised private function for a family 80th birthday celebration.
Stayed 1 night in Dec 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities
The room was perfect, very festive for the holidays, and the staff were truly lovely! I would highly recommend paying the hotel a visit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very fun and interesting
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Dec 2025

10/10 Excellent

Anjaneya

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, fantastic staff and delicious food!!
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast
Stayed 2 nights in Nov 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, nice breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

James, NEWCASTLE

Stayed 1 night in Nov 2025

6/10 Okay

Chisa

Liked: Cleanliness, amenities, property conditions & facilities
The parking spaces are not enough for the guests.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely with a comfy bed and nice shower room. The fancy kettle was easier to use than it looked. We felt well looked after. The breakfast was really tasty, with a number of choices.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Full of authentic charm and character. Fabulous rooms. The team were exceptional.
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great service and wonderful food. Highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed town house outside the main hotel building with modern kitchen and bathrooms. Only small negative was the WiFi dropping in and out in usage.
Stayed 2 nights in Oct 2025

10/10 Excellent

Clare

Stayed 1 night in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about the hotel. Our meals were amazing and the staff soo special. We hope to return even though it’s far away.
Stayed 4 nights in Sep 2025

10/10 Excellent

Abhay

Stayed 1 night in Aug 2025

10/10 Excellent

Kerry

Liked: Property conditions & facilities
History of the building and setting was interesting and the ambience was excellent
Stayed 1 night in Aug 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff team - excellent breakfast - good clean room
Stayed 2 nights in Aug 2025