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Castle And Ball by Greene King Inns

3.0 star property

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Photo gallery for Castle And Ball by Greene King Inns

Bar (on property)
Interior detail
Reception
Front of property
Family Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
The High Street, Marlborough, England, SN8 1LZ
  • Place, North Wessex Downs
    ‪1 min walk‬
  • Place, The Merchant's House Marlborough
    ‪1 min walk‬
  • Place, St Peter's Church
    ‪6 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (for 4)

Family Room (for 4)

Family Room (for 4)

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Castle And Ball by Greene King Inns

Hotel in Marlborough with a coffee shop and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a lobby fireplace.
Castle And Ball by Greene King Inns offers 35 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Castle And Ball by Greene King Inns. During your stay, you're just a quick walk from The Merchant's House Marlborough. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at Castle and Ball
  • Amenities include a lobby fireplace
  • Steps from The Merchant's House Marlborough and 4 minutes by foot from St Peter's Church
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Castle And Ball by Greene King Inns also features a garden, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

This 3-star Marlborough hotel is smoke free.

Castle and Ball - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Castle and Ball

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ball Castle
And Ball By Greene King Inns
Castle Ball Hotel
Castle Ball Hotel Marlborough
Castle Ball Marlborough
The Castle & Ball Hotel Marlborough, UK - Wiltshire
The Castle And Ball Hotel
Castle And Ball by Greene King Inns Hotel
Castle And Ball by Greene King Inns Marlborough
Castle And Ball by Greene King Inns Hotel Marlborough

Castle And Ball by Greene King Inns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 211 out of 495 reviews
Rating 8 - Good. 198 out of 495 reviews
Rating 6 - Okay. 63 out of 495 reviews
Rating 4 - Poor. 16 out of 495 reviews
Rating 2 - Terrible. 7 out of 495 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable.

Overnight on way to golf comp
Stayed 1 night in Sep 2025

4/10 Poor

Tanya

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort

Could be better

Stayed 1 night in Sep 2025

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round service from helpful and friendly staff. Convenient location in the Centre of Marlborough with parking.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property in the centre of Marlborough. Very convenient for the town and a good base to explore the local area. Food was good and staff helpful although they were busy. Room was well equipped and only thought was that it was looking a bit tired decor wise. Very comfy bed so no complaints. Would definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable and easy access to where we going.
Stayed 1 night in Aug 2025

8/10 Good

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Travelled with group
Bed comfortable but room very tired, headboard worn on the back and catty and no lamp shade on the lamp, generally just tired looking.
Stayed 1 night in Aug 2025

6/10 Okay

Riener

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money and good location

Menu options, portion size and prompt service were all very good. Accommodation was clean and comfortable
Stayed 1 night in Jul 2025

4/10 Poor

David

Stayed 1 night in Jul 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great position, great staff and spacious comfortable, clean rooms. The parking was useful as well
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Christopher J

Liked: Cleanliness, room comfort

Tired Hotel

Hotel needs some love and refreshing, carpets taped up in bar/restaurant area and some of decor could do with a touch up. On the plus side the Breakfast was great the hot food cooked to order was really good
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Amenities, property conditions & facilities
Liked all things
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the fact that the bedside light was a bare bulb with no lampshade.
Stayed 1 night in Jul 2025

8/10 Good

MR M

Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Amenities
This inn is old and rooms, while clean, comfortable, and very serviceable, are tired and could use some updating. The staff was very helpful with luggage, etc. I’ll certainly visit again.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

A good stay but….

It was a good stay but with one problem. We were in a first floor room and experienced an unsatisfactory amount of noise from the room above, caused by incredibly squeaky floor boards. It’s an old hotel with lots of character but some kind of sound insulation is need for this room.
Stayed 1 night in Jun 2025

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

ANN

Travelled with family
Liked: Cleanliness, room comfort
The room was fine, old fashioned but comfortable. inconvenient that there were painters painting the stairs I had to climb. I was told (as an elderly person alone) that if I needed to know anything I could ring 0 for the night porter, but when I rang at 6.30am to see what time breakfast was, it didn't ring out and nobody answered.
Stayed 1 night in Jun 2025

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