Castle And Ball by Greene King Inns

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Dates

August 2025

September 2025

Enjoy a selection of beers and fine wines at the bar, featuring a variety of taps and bottles.

Two single beds with dark headboards and white bedding, each with a nightstand.

Castle & Ball in Bury St Edmunds features a traditional architectural style with a tiled roof.

Welcome to The Castle & Ball, where a warm greeting awaits at the top of the staircase.

Welcome to our reception area, where guests can check in and access the garden.

Overview
Rooms
Location
Policies

Popular amenities

Room service
Bar
Housekeeping
Free WiFi

Explore the area

The High Street, Marlborough, England, SN8 1LZ

The Merchant's House Marlborough
‪1 min walk‬
Avebury Stone Circle
‪10 min drive‬
West Kennet Long Barrow
‪13 min drive‬

Room options

Single Room

Very good

10 sq m
Sleeps 1
1 Twin Bed

Double Room

Excellent

12 sq m
Sleeps 2
1 Double Bed

Superior Room

Exceptional

15 sq m
Sleeps 2
1 Double Bed

Family Room

Exceptional

15 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

Standard Room

Exceptional

12 sq m
Sleeps 2
2 Twin Beds

Family Room (for 4)

15 sq m
Sleeps 4
2 Double Beds

Similar properties

Free WiFi
Breakfast available
Housekeeping

for 1 room

includes taxes & fees

18 Aug - 19 Aug

About this property

Castle And Ball by Greene King Inns

Hotel in Marlborough with a coffee shop and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a garden, and a lobby fireplace.

Castle And Ball by Greene King Inns offers 35 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Castle And Ball by Greene King Inns. During your stay, you're just a quick walk from The Merchant's House Marlborough. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Enjoy British cuisine while dining at Castle and Ball
Amenities include a meeting room and a lobby fireplace
Steps from The Merchant's House Marlborough and 8 minutes by car from Hackpen Hill

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Castle And Ball by Greene King Inns also features a garden, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

This 3-star Marlborough hotel is smoke free.

Castle and Ball - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Free self parking on site
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Castle and Ball

Guest services

Housekeeping (daily)

Business services

Meeting room

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking

1 building
3 floors
Fireplace in lobby
Smoke-free property

Room amenities

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Limited room service

Desk
Heating
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Early check-in subject to availability

An early check-in fee will be charged

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property for check-in information

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Pets

No pets allowed

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ball Castle

And Ball By Greene King Inns

Castle Ball Hotel

Castle Ball Hotel Marlborough

Castle Ball Marlborough

The Castle & Ball Hotel Marlborough, UK - Wiltshire

The Castle And Ball Hotel

Castle And Ball by Greene King Inns Hotel

Castle And Ball by Greene King Inns Marlborough

Castle And Ball by Greene King Inns Hotel Marlborough

Castle And Ball by Greene King Inns Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Martin

Travelled with partner

3 May 2025

Liked: Amenities

Superb customer service at reception. This made all the difference & will ensure I stay again. A1*****

Stayed 1 night in May 2025

8/10 Good

andrew

Business traveller

30 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Paul

25 Apr 2025

Disliked: Cleanliness

Very tired, it's ok for a night stay, beds comfortable and clean.

Stayed 1 night in Apr 2025

8/10 Good

Paul

17 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

15 Apr 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Ian

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An old inn that has been fitted out for modern times. Nothing especial with helpful and pleasant staff in a wlecoming environment

Stayed 5 nights in Mar 2025

8/10 Good

Christine

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

It was fine. Nice big room which was clean. Comfortable bed.

Stayed 3 nights in Mar 2025

8/10 Good

Michael

8 Apr 2025

Liked: Staff & service, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

8 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Philip

Travelled with family

6 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Mark

4 Apr 2025

Liked: Cleanliness, staff & service

Hotel is a bit tired,furniture is shabby chic without the chic,bed was comfortable,enjoyed the bath,room was clean..Breakfast was good,Great position in the town easy to find great parking.

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

3 Apr 2025

Liked: Room comfort

Disliked: Cleanliness

Squeaky floor boards.

We felt the pub was old and quirky! The floor boards squeaked in the bedroom, waking partner when visiting the loo in the night! The bathroom was very tied and we felt it needed a thorough deep clean or a modern update. The beds were exceptionally comfortable.

Stayed 1 night in Apr 2025

10/10 Excellent

Connor

28 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely staff and a really pleasant 2 night stay. We will be back!

Stayed 2 nights in Mar 2025

8/10 Good

James

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

Lucy

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Efficient helpful staff. Busy pub/restaurant with nice atmosphere. Great breakfast with good selection and range of cooked options. Room at the back overlooking the car park was quiet and perfectly adequate for my couple of nights stay. Marlborough was a lovely town for a quick walk round with a few independent shops and cafes.

Stayed 2 nights in Mar 2025

8/10 Good

Darran

Business traveller

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Mike

19 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Great central location and historical buildings...that did mean creaking of floorboards and those above, but no issues when sleeping 😴. Bar and reception staff great and Wendy was an expert on running routes.

Stayed 1 night in Mar 2025

8/10 Good

Anthony

17 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Disappointing cooked breakfast

The cooked breakfast was disappointing. Cold avocado, toast made soggy by inadequately drained poached egg water. Runny egg white. Vegetarian sausage dried out and inedible. Lack of cutlery - no butter knives or teaspoons.

Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with partner

14 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A comfortable, large room with a nice bathroom including shower and bath. A quiet location on the attractive Marlborough High Street with very helpful and friendly staff.

Stayed 1 night in Mar 2025

6/10 Okay

Sarah

9 Mar 2025

Disliked: Cleanliness, property conditions & facilities

The Castle and Ball provides unpretentious and uncomplicated accommodation. My room was large but not particularly clean, the lamps flickered, there was a rim of scum around the bath and detritus from previous guests behind the table. It was noisy (expected being over a pub). Upsides were pleasant service, easy to get in and out and good food.

Stayed 1 night in Mar 2025

10/10 Excellent

Simon

3 Mar 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Mostly unspoilt by refurbishment, full of character, lovely large proportion Georgian rooms and very friendly.

Stayed 1 night in Mar 2025

8/10 Good

Teresa

1 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Room needed attention. Has carpark & Restaurant

I will say it was a busy weekend when we stayed, so perhaps this room is often unused? The room itself needed some attention. Corner chunk of bedside table laminate was missing exposing underlying wood which could result in harm to clothing or skin; The edges of the bath where it meets the walls, and the area around the shower where fixed to the wall, all need a good clean. No such issue with the sink areas or the rest of the room; The hot water for the bath initially ran a bit grey, again I think lack of use, but cleared. Section of wallpaper near the built in wardrobe coming away, perhaps from an old leak?? But no actual dampness or fustiness. Good selection of tea bags/ coffe sachets in the room. As the room was off around the back (loads of stairs) it was quieter maybe than rooms directly above the bar areas - same as most old pubs & inns. On-site staff were excellent. 'Housekeeping' will knock at your door in the morning if you're staying more than 1 night, so if you're not going down for breakfast, or going out, be aware. Booking system. Weird. Booked via hotels.com, their email said there's no reception desk at the hotel, but there is. If you want to eat at this hotel, reserve a table as the food is excellent. One of the few places in Marlborough with it's own car park - provide vehicle reg when arrive. That's it I think!

Stayed 2 nights in Feb 2025

6/10 Okay

JASON

25 Feb 2025

Disliked: Property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Business traveller

24 Jan 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Martin

Travelled with family

16 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Family get together

Pre Christmas stay to meet family half way. Room was fine, but no hooks to hang coats up. Bar and restaurant service was good, even though it was very busy with Christmas works meals. Shout out to our waiter Toby for the excellent service.

Stayed 2 nights in Dec 2024