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Crowne Plaza Hotel Marlow by IHG

4.0 star property

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Photo gallery for Crowne Plaza Hotel Marlow by IHG

Indoor pool, open 8:00 AM to 5:30 PM, pool loungers
Exterior
Breakfast, lunch and dinner served
Bar (on property)
Premium Room, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi

Explore the area

View in a map
Fieldhouse Lane, Marlow, England, SL7 1GJ
  • Place, Thames Path
    ‪3 min walk‬
  • Place, Thames River
    ‪5 min walk‬
  • Place, Chiltern Hills
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Crowne Plaza Gerrards Cross by IHG
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 1,004 reviews
The price is €110
includes taxes & fees
9 Jan - 10 Jan 2026
Crowne Plaza Gerrards Cross by IHG

About this property

Crowne Plaza Hotel Marlow by IHG

Family-friendly hotel with a full-service spa and a health club
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Crowne Plaza Hotel Marlow by IHG offers 168 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Marlow hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 3 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quad Club Wellness & Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Hotel Marlow by IHG. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with Swedish massages, manicures and pedicures, or facials at Quad Club Wellness & Spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Higginson Park and a few minutes from All Saints Church
Crowne Plaza Hotel Marlow by IHG offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 12938 square feet (1202 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Crowne Plaza Hotel Marlow by IHG. Self parking is free. A complete renovation of Crowne Plaza Hotel Marlow by IHG was completed in June 2020.

This 4-star Marlow hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Glaze restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Agua Cafe and Bar
  • Glaze restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference centre (12,938 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Renovated entire property - June 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 for adults and GBP 9.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children from 3-16 years old are allowed in the pool from 8-10 AM and 2:30-5:30 PM and must be accompanied by an adult. Children from 0-3 years old are not allowed in the pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 5:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow By Ihg
Crowne Plaza Hotel Marlow by IHG Hotel
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow by IHG Marlow
Crowne Plaza Hotel Marlow by IHG Hotel Marlow

Crowne Plaza Hotel Marlow by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 353 out of 670 reviews
Rating 8 - Good. 175 out of 670 reviews
Rating 6 - Okay. 61 out of 670 reviews
Rating 4 - Poor. 35 out of 670 reviews
Rating 2 - Terrible. 46 out of 670 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Kim

Liked: Cleanliness, property conditions & facilities, room comfort

Poor for a Crowne Plaza

The staff upon check-in were great, however, the spa staff were extremely rude and clearly didn't want to be there. We had dinner in the bar but got told the pizza wasn't fresh and was only a frozen pizza which they were charging £18 for, ridiculous! Won't be going back.
Stayed 1 night in Sep 2025

8/10 Good

Lewis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room felt worth the cost
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Liked: Cleanliness, room comfort

Terrible!

The hotel was overrun with wedding guests all weekend, hotel guests were secondary to hotel guests and the bar closed too early. Breakfast was a disaster with no cups, cutlery and all the coffee machines were out of order.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Stayed 2 nights in Sep 2025

4/10 Poor

Patricia

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel itself was average but the booking and trying to check out was appalling it took over an hour. Their system is very confusing the staff are very unaware of how it should be done. They took all sorts of prepayments which should not have happened. Eventually after a really long and drawn out process we got sorted. They took some cash which they counted 5 times!! We go on a spa break once a year but would never recommend this to any one. We would never return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Judith

Stayed 1 night in Sep 2025

8/10 Good

Gwen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Stayed 6 nights in Aug 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly and helpfull staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Stayed 1 night in Jul 2025

10/10 Excellent

nathan

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, rooms lovely, everywhere so clean had a lovely stay thank you
Stayed 2 nights in Aug 2025

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Impressed with the spacious room and comfy bed. Staff were friendly and efficient.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

No so good

I rang to ask if I could have early booking because I and my son were going to a wedding, I was told we can only give you an hour which wasn't great as the mini bus left at that time. As I was driving to the hotel the reception phoned me and said if I wanted to keep the resivation I would have to give my card number now. I said I was driving and would be arriving in 5 mins could I give the details then , having already received a confirmation booking by email, I was told no I had to pull over and give my details there and then or I would loose the booking. When we arrived at the hotel we booked in, however as the system was down the could not take my card details, confusing ? I then requested that have early entry to the room it was a further 40 mins before we got into the room. I did confirm that it was the crown plaza that had called earlier and it was not a hoax.The room was excellent, very clean and everything worked. When I went to check out the clerk asked for the card key, abruptly checked it out, said nothing about did you enjoy your stay or will you be visiting again, made no eye contact and got on with his business. The corridors were crowded with cleaners and dirty linen.
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Stayed 1 night in Aug 2025

8/10 Good

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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