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No.31 Castle Gate

Property class: 2.5

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Photo gallery for No.31 Castle Gate

A room with a fireplace, a desk with a vase of flowers, and a large window with blinds.
A room with a fireplace, a television mounted above it, a wardrobe, a window with blinds, and a patterned rug.
A living room with a fireplace, two blue armchairs, a patterned rug, and a television mounted on the wall.
A red brick building with multiple windows and a central entrance.
A bedroom with a large bed, two chairs, a small stool, and a window with blinds.

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
31 Castle Gate, Newark, England, NG24 1AZ
  • Place, Newark Castle
    ‪1 min walk‬
  • Place, St. Mary Magdalene Church
    ‪3 min walk‬
  • Place, Newark Market Place
    ‪3 min walk‬
  • Airport, East Midlands (EMA)
    ‪55 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

A bathroom with a shower, toilet, and sink, and a bedroom with a bed, fireplace, and TV.

Standard Double Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, Ensuite

A bedroom with a bed, a bedside table, a TV mounted on the wall, and a window with blinds.

Executive Suite, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Double Room, Ensuite

A bedroom with a bed, a walk-in closet, a shower, and a window with blinds.

Royal Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ensuite

A neatly made bed with white linens and two pillows, flanked by two nightstands with lamps, in a room with a plain wall and a large mirror.

Suite, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

No.31 Castle Gate

This smoke-free hotel features free WiFi in public areas. Housekeeping is not available.
No.31 Castle Gate offers 10 accommodations.
During your stay at No.31 Castle Gate, you're just a quick walk from Newark Castle. You'll find features like free WiFi in public areas.
  • Free WiFi and wired Internet in some public areas
  • Steps from Newark Castle and The Gilstrap Centre
Public spaces have free WiFi and wired Internet.

This Newark hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Guest services

  • No housekeeping service

Accessibility

  • No lift

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
Guests will receive an access code.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

No.31 Castle Gate Hotel
No.31 Castle Gate Newark
No.31 Castle Gate Hotel Newark

No.31 Castle Gate Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 12 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 4 out of 62 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff clean and tidy room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean room . Excellent location for shops and restaurants. Close to the river
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, good location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Nice, clean and handy to get around Newark. Rooms are big and plenty of space, no issues whatsoever. Will book again.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay in a very nice room, small kitchen/lounge and bedroom, very comfortable and quiet. Well furnished and equipped and in a good central site.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very central and great bathroom/ kitchen - could do a few days hear easy enough
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Very central for local transport links, evening entertainment, restaurants and shopping all within a few minutes walk.
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities
Handy for town, large rooms and facilities. Not spotlessly clean but better than other places and nothing to worry about.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Ben

Everything was fine
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Julie

Disliked: Cleanliness
The room was dirty, thick dust on parts of the skirting boards, dirt and hairs down the sides of the fridge. The glass in the bathroom was full of toothpaste ,the mattress was so hard and uncomfortable and at £154.00 for the night with no breakfast or parking (didnt realise until i'd paid ).sorry but won't be staying again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Debs

Liked: Cleanliness, amenities, property conditions & facilities
property always feel safe in and lively building only one thing shower gel there wasn’t any
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms but booked two and got one, staff tried to assist but we had already settled down to sleep as it was late in the next day. Only paid for one I the end.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Naomi

Liked: Cleanliness, property conditions & facilities
Great self contained space near to everything. Parking isn’t too far to walk and reasonably priced.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Easy access for surrounding area, walkable to town. No car parking, however NCP is only 5 min walk and gated at night.
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Manjait

Liked: Cleanliness, staff & service, amenities
Parking issue unloading luggage. Room was good.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Like the security for the rooms, the facilities and being able to put an evening meal together rather than paying to eat out. Also as i currently work in Newark it's very handy for that. Not to be put off but it's also very handy for shopping, eating and drinking also both the train stations ate within walking distance with Castle Station closer than Northgate. No doubt i'll be sraying again soon.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Break in Newark

31 Castle Gate gave us a very clean and comfortable 2 night stay . Private and quiet accommodation clear instruction re parking facilities. Easy access to shops, cafe and relaxing meal/ drink in the evening sat by the canal. Initial access wasn't granted by the code given but a very quickly answered call gave us access for the stay. Thank you to Daniel - very helpful and he also checked in with us to make sure access was ok . Would use the accommodation again .
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Jenny

Liked: Property conditions & facilities
Really nice building and on initial glance the room was great. Great size and lots of space with kitchenette too. Location great and parking round the corner was £3 for overnight so can’t complain at that! I’d recommend the apartment overall but there were a couple of reasons that I would mark it down: grout in the bathroom was dirty, a dirty sock in the bed drawer, guests clothing in two drawers which they had left behind.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Zeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and very central to Newark town centre and the castle. We got an upgrade to one of the suites which was perfect as it had a microwave, kettle and toaster as well as a fridge. We were also provided with a high tech fan so we could keep cool in the heat wave! The bed was super comfy and everything was super clean. They even arranged a travel cot for us so our little boy had somewhere safe to sleep whilst we stayed there.
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Jugjait

Liked: Cleanliness
Disliked: Staff & service
The property is not a hotel, it’s a building with a bunch of apartments or rooms with no staff. There is no parking and it’s challenging with any luggage. We ended up parking at the city lot 10 minutes walk away. We had major challenges getting Ubers as this is a small town and most Ubers we got we had to wait 20 minutes plus. The room itself was nice and clean and close to town. Overall I would not recommend to anyone who plans to drive there with luggage.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Kai-Wa

Can be better

It will be nice to have a small dining table and it will be handy if there’s a small cabinet or shelf next to the bath tub A bit noisy too The bunk bed doesn’t feel very stable
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Callisto

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was nice but unfortunately cleanliness let it down. Hairs in the bed, and lipstick marks on glasses and cups.
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, room comfort

Terrible Stay - Avoid

Terrible Experience. Arrived but could not get in as the codes would not work on the key pads into rooms. Rang to get new codes and the didn't work either. Finally managed to get into the room and it was a disgrace. Very clearly the room had not been serviced since the last guest. Bed was all over the place with furnishings and dirty towels thrown all over the floor. Toilet was full of urine and faeces, dirty towels thrown on the floor. After a long day work everything you do not want to turn up to. How this place has the rating it has is beyond me, I would avoid at all costs.
Bedroom on arrival
Disgraceful
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Mo

Liked: Room comfort

Ok, but not again.

Bed was great for sex I absolutely smashed my girlfriend all over the room but sadly when I was having a shower, the handle fell off and also the door nob to the hallway/room was already broken off. The radiator was on some weird timer. (Couldn’t find the thermostat) microwave and kettle were sound and also the plates and cutlery were also clean. There was also one corner piece of rubbish which wasn’t mine.
Stayed 1 night in Dec 2023

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