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No.31 Castle Gate

2.5 star property

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Photo gallery for No.31 Castle Gate

Royal Double Room, Ensuite
Lobby
Exterior
Executive Suite, Ensuite, Courtyard View
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Explore the area

View in a map
31 Castle Gate, Newark, England, NG24 1AZ
  • Place, Newark Castle
    ‪1 min walk‬
  • Place, St. Mary Magdalene Church
    ‪3 min walk‬
  • Place, Newark Market Place
    ‪3 min walk‬
  • Airport, East Midlands (EMA)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Ensuite, Courtyard View

Executive Suite, Ensuite, Courtyard View

Executive Suite, Ensuite, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Double Room, Ensuite

Royal Double Room, Ensuite

Royal Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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About this property

No.31 Castle Gate

Hotel in Newark
This smoke-free hotel features free WiFi in public areas. Housekeeping is not available.
No.31 Castle Gate offers 10 accommodations.
During your stay at No.31 Castle Gate, you're just a quick walk from Newark Castle. You'll find features like free WiFi in public areas.
  • Free WiFi and wired Internet in some public areas
  • Steps from Newark Castle and The Gilstrap Centre
Public spaces have free WiFi and wired Internet.

This Newark hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Guest services

  • No housekeeping service

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
Guests will receive an access code.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

No.31 Castle Gate Hotel
No.31 Castle Gate Newark
No.31 Castle Gate Hotel Newark

Reviews

No.31 Castle Gate Reviews

7.8

Good

7.8/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 51 reviews
Rating 8 - Good. 18 out of 51 reviews
Rating 6 - Okay. 11 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

Reviews

6/10 Okay

Manjait

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking issue unloading luggage. Room was good.
Stayed 1 night in Aug 2025

6/10 Okay

Jugjait

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The property is not a hotel, it’s a building with a bunch of apartments or rooms with no staff. There is no parking and it’s challenging with any luggage. We ended up parking at the city lot 10 minutes walk away. We had major challenges getting Ubers as this is a small town and most Ubers we got we had to wait 20 minutes plus. The room itself was nice and clean and close to town. Overall I would not recommend to anyone who plans to drive there with luggage.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access for surrounding area, walkable to town. No car parking, however NCP is only 5 min walk and gated at night.
Stayed 3 nights in Jun 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Break in Newark

31 Castle Gate gave us a very clean and comfortable 2 night stay . Private and quiet accommodation clear instruction re parking facilities. Easy access to shops, cafe and relaxing meal/ drink in the evening sat by the canal. Initial access wasn't granted by the code given but a very quickly answered call gave us access for the stay. Thank you to Daniel - very helpful and he also checked in with us to make sure access was ok . Would use the accommodation again .
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Like the security for the rooms, the facilities and being able to put an evening meal together rather than paying to eat out. Also as i currently work in Newark it's very handy for that. Not to be put off but it's also very handy for shopping, eating and drinking also both the train stations ate within walking distance with Castle Station closer than Northgate. No doubt i'll be sraying again soon.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay in a very nice room, small kitchen/lounge and bedroom, very comfortable and quiet. Well furnished and equipped and in a good central site.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very central for local transport links, evening entertainment, restaurants and shopping all within a few minutes walk.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

6/10 Okay

jackie

Liked: Room comfort

Shoulda got a Travelodge!!

Ok, the positives. We were in Magnus suite which was warm & spacious with a comfortable bed. The kitchen appliances were nice & looked fairly new. The building is very well located for the town and is opposite the Registry Office. But If you are arriving in the pouring rain & dark as we did at 4pm this place is very difficult to find, not sure even the locals know it's there! Black plaques on black doors are not easily read & we walked past it at first. There's no parking, which we were aware of and you are given suggestions where to park, one of which is free overnight. This is a pub and easily missed if you are in a flow of traffic. We eventually found a car park 5 minutes walk away & reasonable for 24 hours. We found we were able to get into the courtyard but not the suite! It's a press button pad and after several attempts we rang the help number, need to press the buttons lightly. Once in, soaked through, all we wanted was a cup of tea, no tea bags, Luckily we had taken 4 tea bags just in case, but could only have the 1 cup. Washed up the mugs, no drying up cloth, and the wash up liquid container was sticky &less than half full. Also a dirty serviette on the table. The bathroom is small there's a heated towel rail but the loo seat was a bit skewiff. The toiletries were well used! In the morning a shower, but shower gel container was empty! The plug thing wouldn't stay down in the sink, we found a pebble stuck in it. Attention needs paying to the cleaning!
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael, Tel Aviv

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy, looked like it has been used and mattress were only tied up to make things seem alright. Floor had earings and dirts from previous stays, drawers were misplaced like someone was in the room previously. There is some “mysterious” wooden door in the bathroom which is locked and can’t be opened, which I couldn’t actually tell what was behind it, but it was pretty freaky. In addition, kitchen unit looked dirty and dark with no light to be turned on(lamp was burnt). After all that the room didn’t even have an inside lock while the way to enter was a passcode!!! (Anyone who recently stayed there could break in easily), felt really unsafe. I didn’t stay there more than 10 mins and I had go searching for another place to stay in the middle of the night.(when I “checked in”) Anyways, terrible, unpleasant experience
Stayed 1 night in Nov 2024

6/10 Okay

Jenny

Liked: Property conditions & facilities
Really nice building and on initial glance the room was great. Great size and lots of space with kitchenette too. Location great and parking round the corner was £3 for overnight so can’t complain at that! I’d recommend the apartment overall but there were a couple of reasons that I would mark it down: grout in the bathroom was dirty, a dirty sock in the bed drawer, guests clothing in two drawers which they had left behind.
Stayed 1 night in Sep 2024

4/10 Poor

Kiurstan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Brendan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

brenda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

MARK

Stayed 1 night in Jul 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kai-Wa

Travelled with family

Can be better

It will be nice to have a small dining table and it will be handy if there’s a small cabinet or shelf next to the bath tub A bit noisy too The bunk bed doesn’t feel very stable
Stayed 1 night in Jul 2024

8/10 Good

Naomi

Liked: Cleanliness, property conditions & facilities
Great self contained space near to everything. Parking isn’t too far to walk and reasonably priced.
Stayed 2 nights in Jun 2024

8/10 Good

Bram

Stayed 1 night in Jun 2024

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very central and great bathroom/ kitchen - could do a few days hear easy enough
Stayed 1 night in Jun 2024

10/10 Excellent

laura

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Martin

Stayed 1 night in Mar 2024

6/10 Okay

Mo

Liked: Room comfort

Ok, but not again.

Bed was great for sex I absolutely smashed my girlfriend all over the room but sadly when I was having a shower, the handle fell off and also the door nob to the hallway/room was already broken off. The radiator was on some weird timer. (Couldn’t find the thermostat) microwave and kettle were sound and also the plates and cutlery were also clean. There was also one corner piece of rubbish which wasn’t mine.
Stayed 1 night in Dec 2023

6/10 Okay

Samantha

Stayed 1 night in Sep 2023

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