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Courtyard by Marriott Keele Staffordshire

3.5 star property

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Photo gallery for Courtyard by Marriott Keele Staffordshire

Lobby lounge
Restaurant
Daily full breakfast (GBP 15 per person)
Restaurant
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
University Avenue, Keele, Newcastle-Under-Lyme, England, ST5 5NU
  • Place, Keele University
    ‪1 min walk‬
  • Place, Staffordshire University
    ‪9 min drive‬
  • Place, Alton Towers
    ‪35 min drive‬
  • Airport, Manchester (MAN)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(55 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Courtyard by Marriott Keele Staffordshire

Hotel with a restaurant, steps from Keele University
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Courtyard by Marriott Keele Staffordshire offers 150 air-conditioned accommodations with minibars and safes. 49-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Keele Staffordshire. During your stay, you're just a quick walk from Keele University. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Keele University and 8 minutes by car from Staffordshire University
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Courtyard by Marriott Keele Staffordshire. For a fee, parking is available.

This 3.5-star Newcastle-Under-Lyme hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 9:30 AM.
Courtyard by Marriott Keele Staffordshire has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 3 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 3 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard Keele Staffordshire
Courtyard by Marriott Keele Staffordshire Hotel
Courtyard by Marriott Keele Staffordshire Newcastle-Under-Lyme

Courtyard by Marriott Keele Staffordshire Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 859 reviews
Rating 8 - Good. 166 out of 859 reviews
Rating 6 - Okay. 35 out of 859 reviews
Rating 4 - Poor. 19 out of 859 reviews
Rating 2 - Terrible. 16 out of 859 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Ginette

Liked: Cleanliness, staff & service, amenities
Room nice and clean and staff polite and courteous
Stayed 2 nights in Oct 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, excellent shower, nice towels. Good foof
Stayed 1 night in Oct 2025

10/10 Excellent

John Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service
Stayed 3 nights in Oct 2025

10/10 Excellent

GARY

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Oct 2025

8/10 Good

Rachel

Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, very comfortable, staff were very friendly. Food was good. Would definitely recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and efficient service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hilda

Stayed 1 night in Oct 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was ok.

Clean Room - Noisy in halls at night. Staff were pleasant. Food wasn't the best i've had and Breakfast was a buffet but the heating plates were not keeping the food particularly hot. Otherwise it was ok. Area is on top of the university and nothing else close by.
Stayed 1 night in Oct 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, helpful, friendly staff. Good food. Excellent room, especially the bed & bathroom. Brilliant (and a relief) to be able to charge electric car overnight. Hope you can get more of the charge points operational again soon. Affordable price for two (£80)
Stayed 1 night in Oct 2025

8/10 Good

Neil

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Oct 2025

4/10 Poor

Arif

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Staff polite , however i changed rooms twice and even the new room had a defective matress. I didnt sleep all night. The matress was uneven. The shower was also broken. Staff said all the mattresses are the same.
Stayed 1 night in Oct 2025

10/10 Excellent

Leon

Stayed 3 nights in Oct 2025

2/10 Terrible

Miriam

Over many years my husband and I have spent thousands of pounds with Expedia on hotel and flight bookings, as it offers great value for money and efficient support. On this occasion I booked a night at the Marriot hotel in Keele as a stop-over on a journey from a ferry in Holyhead and my destination in Cambridge. Unfortunately the ferry was cancelled at the last minute due to adverse weather, so I called the hotel and Expedia to inform them of this fact. The hotel told me to call Expedia. When I did I was told that they would contact the hotel and see what they could do about a refund or book another date. Expedia told me that the hotel was refusing to help. I asked the Expedia operator to call the manager of the hotel, which he said he would. He never call me back. I am very disappointed with this sort of treatment, as we have been loyal customers for such a long time. I would like Expedia to help arrange a complimentary night at the same hotel for 11th October. Can you please look into this matter and revert to me. Thank You Mr & Mrs M. Broderick Tel: 07818 091031 Email: truffella@yahoo.co.uk
Stayed 1 night in Oct 2025

2/10 Terrible

James

Stayed 1 night in Oct 2025

10/10 Excellent

Sian

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean and very comfortable. Excellent breakfast, and friendly helpful staff. Located out of town near Keele University.
Stayed 2 nights in Oct 2025

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and friendly hotel - and ideally situated for a meeting at the University (within walking distance). My only issue is that there is no mobile signal anywhere in the hotel (it works if you stand outside the entrance!). It does have good free WiFi though. Great place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and spotless. The staff were very polite and welcoming. I would definitely stay here again
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

DWIGHT G

Liked: Cleanliness, staff & service, property conditions & facilities
A+++!!! Excellent service
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

Saeed

Stayed 1 night in Sep 2025

8/10 Good

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

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