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Best Western Heath Court Hotel

3.0 star property

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Photo gallery for Best Western Heath Court Hotel

Breakfast, lunch, dinner served; British cuisine
Terrace/patio
Comfort Room, Multiple Beds, Non Smoking
Sports facility
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Moulton Road, Newmarket, England, CB8 8DY
  • Place, National Horseracing Museum
    ‪6 min walk‬
  • Place, Newmarket Racecourse
    ‪4 min drive‬
  • Place, National Stud
    ‪5 min drive‬
  • Airport, London (STN-Stansted)
    ‪45 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Economy Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Single Bed, Non Smoking

Economy Room, 1 Single Bed, Non Smoking

Economy Room, 1 Single Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Best Western Heath Court Hotel

Hotel with free parking, near Newmarket Racecourse
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Heath Court Hotel offers 41 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 38-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newmarket hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Best Western Heath Court Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from National Horseracing Museum. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at Bertie's Restaurant
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the helpful staff and the location
  • 1.5 mi (2.4 km) from Newmarket Racecourse and 13.5 mi (21.7 km) from St. John's College
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western Heath Court Hotel also features a terrace, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Newmarket hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Bertie's Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bertie's Restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 3 to January 9:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Monday and Friday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel
Best Western Heath Court Newmarket
Best Western Heath Court
Best Western Newmarket
Newmarket Best Western
Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel Newmarket

Best Western Heath Court Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 609 reviews
Rating 8 - Good. 206 out of 609 reviews
Rating 6 - Okay. 81 out of 609 reviews
Rating 4 - Poor. 22 out of 609 reviews
Rating 2 - Terrible. 12 out of 609 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Parking: Plenty & Free Staff: Friendly Check in: Quick Restaurant: Didn’t use. Bar: Didn’t use. Bedroom: Clean and comfortable. Breakfast: From 7am. Location : walking distance into town, close to all the horse racing etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Kiyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Baden

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating with a last minute booking after accommodation in Cambridge let us down. Fantastic variety of options for breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy my stay here, short walk into town.
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s comfortable and convenient
Stayed 5 nights in Jul 2025

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very ordinary, though the bed was comfortable, and breakfast and staff were excellent. It was very difficult to get hot water, even after letting the tap run for some time.
Stayed 1 night in Jul 2025

6/10 Okay

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did what it said on the Tin.

For the money and short notice can’t overly complain. Good location for the town centre. Staff were polite. Parking onsite easy check in. Main negative was our room did smell of cigarette smoke. But by time wife had put a can of hairspray and perfume on soon forgot about it. So all in all just ok if you’re looking for a night over. There was upgrade rooms available, possibly they may of been better
Stayed 1 night in Jul 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay before or after racing
Stayed 1 night in Jul 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Full service hotel very convenient to the center of Newmarket. Friendly and helpful 24-hour front desk and staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely staff. Friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Charming town
Stayed 3 nights in Jun 2025

2/10 Terrible

Hemali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet was soiled from a previous guest. Very poor hygiene
Stayed 1 night in Jun 2025

8/10 Good

Larry

Stayed 2 nights in Jun 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect last minute booking due to a change of plans. Very accommodating.
Stayed 1 night in May 2025

10/10 Excellent

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is a safe bet

Nice quiet hotel with friendly staff. Clean and comfortable room although the duvet was a little heavy for the time of year. Would return again when staying in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful and friendly staff

Room were comfortable, staff were helpful and friendly and the service at breakfast was excellent.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

michael

Stayed 2 nights in May 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay lovely hotel
Stayed 1 night in May 2025

8/10 Good

Neil

Stayed 1 night in Mar 2025

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