Charter House

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Dates

September 2025

October 2025

Egyptian cotton sheets, premium bedding, in-room safe

Free toiletries, hair dryer, bathrobes, towels

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Air conditioning
Bar
Housekeeping
Parking included
Free WiFi

Explore the area

14 St Thomas Square, Newport, England, PO30 1SL

Seaclose Park
‪12 min walk‬
Carisbrooke Castle
‪2 min drive‬
Osborne House
‪10 min drive‬
Southampton (SOU)
‪71 min drive‬

Room options

Double or Twin Room

Good

30 sq m
City view
Sleeps 2
2 Twin Beds

Double Room

Wonderful

25 sq m
City view
Sleeps 2
1 Double Bed

Family Room

Very good

36 sq m
City view
Sleeps 4
1 Double Bed and 2 Twin Beds

Similar properties

Pet-friendly
Free WiFi
Breakfast available
Parking available

includes taxes & fees

30 Sept - 1 Oct

About this property

Charter House

Hotel in Newport with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers, and a picnic area.

Charter House offers 6 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Digital television is provided.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Newport hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Charter House, you'll be within walking distance of Seaclose Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include free lobby newspapers, a front-desk safe, and a terrace
Onsite recreation includes bike rentals
11 minutes by foot from Seaclose Park and a 3-minute drive from Carisbrooke Castle
Airport shuttle service available

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Charter House also features a terrace, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

This 3.5-star Newport hotel is smoke free.

Charter House has a restaurant on site.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking within 30 metres
Airport shuttle available
Free uncovered self parking on site

Food and drink

A bar/lounge
A restaurant

Things to do

Bicycle rentals

Family friendly

Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Guidebooks
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Outdoors

Picnic area
Terrace

Accessibility

No lift

Banquet hall
Smoke-free property

Room amenities

Bedroom

Egyptian cotton sheets
Pillow menu

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

TV with digital channels

Food and drink

Electric kettle
Free bottled water

Air conditioning
Free daily newspapers
Heated floor
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

El Patron Hotel Newport

El Patron Hotel

Charter House Newport

Charter House Hotel Newport

Hotel Charter House Newport

Newport Charter House Hotel

Charter House Hotel

Hotel Charter House

El Patron Hotel

El Patron

Charter House Hotel

Charter House Newport

Charter House Hotel Newport

Charter House Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Philip, Portsmouth

25 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Central location is good and bad as close to bars and restaurants but noisy after closing. Good sized rooms are individually decorated. Reception area is kinda awkward. Fob access doors often don't secure properly and were found to be ajar.

Stayed 1 night in May 2025

6/10 Okay

Ruth

15 Jun 2025

Stayed 2 nights in Jun 2025

8/10 Good

Sue

Travelled with group

6 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely and quirky hotel. Bit stuffy at night. Very convenient for bus station

Stayed 3 nights in Jun 2025

10/10 Excellent

Annette

25 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Quite a quirky property. Our room was large with a comfy bed and plenty of storage. Large modern bathroom. Coffee machine, kettle, iron and hairdryer. The staff are really friendly, nothing is too much trouble. Breakfast is at the Wheatsheaf, a short strole across the square. On the ground floor of the hotel is a Thai restaurant, Thai by Ja, serving the most delicious food. I can highly recommend it. The hotel is close to shops, restaurants, pubs and the bus station, with buses to take you all over the island. Rooms are on second and third floors and there is no lift.

Stayed 4 nights in May 2025

10/10 Excellent

Andrea

25 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

10/10 Excellent

Nikita

29 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay for a holiday, accommodation was right in the

Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful room. Not a bland, typical hotel room at all. Good lighting, towels of a good quality, great storage, table/desk space. Coffee machine! Bonus to have had breakfast included - a good breakfast too. Dinner at the adjacent Thai restaurant very nice. Owner bent over backwards in helpfulness and care.

Stayed 2 nights in Apr 2025

4/10 Poor

Rob

Business traveller

31 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Unfortunately not a great stay for a business trip. The hotel is not staffed so you are messaged to complete registration prior to arrival, this should then be followed up for check in details. This did not arrive so I had no access to the hotel nor know which room I was to check in to. I had to disturb the restaurant staff who appeared to be on a lunch break at 3pm and they then had to search out my details, there was some confusion and delay but they helped as best they could. The location is very central but noisy with bars and the restaurant below. The parking directions are not great and the local multi story closes at 7pm and on Sundays is not unlocked until 9am so not ideal, I parked on the outskirts of Newport and walked in. The room was noisy as it was next door to a laundry room which appeared to be in use until about 9pm, again not ideal when needing an early night for work. Finally the room itself was not very clean, tv remote was caked in dust and grime, toilet and shower not cleaned, the coffee maker covered in stains. There was no reception area or clear contact details to raise any of these concerns with frustratingly.

Stayed 1 night in Mar 2025

8/10 Good

Geoffrey D

Business traveller

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Business traveller

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.and central location.

I stayed at Charter gouse for business over the weekend. What amazing rooms, so individually done, the look is amazing. Really spacial room and amazing bath in the bathroom. Fibre WiFi really fast too, which is essential in business trips for me. What is also great is the restaurant joined to the hotel at the reception area. So you do not have to leave the hotel. Amazing Thai restaurant, that gets their food from aithentic sorces imcluding some from Thailand. Would so recommend this hotel to anyone looking for a stay in Newport, perfectly central place to stay in the IOW.

Stayed 2 nights in Mar 2025

10/10 Excellent

Antigoni

Travelled with partner

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely room, warm and cosy. The staff were lonely and friendly

Stayed 1 night in Jan 2025

8/10 Good

Salma

Travelled with family

20 Oct 2024

Liked: Cleanliness, staff & service, room comfort

We stayed for 1 night in the weekend, the place was clean and spacious but the lights were a little dim and the bed squeezed a lot each time one of us moved. There was also lots of noise from outside.

Stayed 1 night in Oct 2024

8/10 Good

Catherine

Travelled with group

15 Oct 2024

Liked: Cleanliness, room comfort

Pretty good!!

We were surprised there was no real person to check in with- it was fine, but I would like to have known. Not all the room lights work Nice and quiet at night Nice hot water

Stayed 2 nights in Oct 2024

8/10 Good

Sharon

10 Oct 2024

Liked: Property conditions & facilities

Very quiet, quirky, gorgeous bathroom and air con if needed. The carpet hadn't been hoovered so it looked grubby. No teaspoons in the room to stir your coffee/tea. Bar/restaurant wasnt open as I think its being worked on.Plenty of pubs/restaurants in walking distance.

Stayed 1 night in Oct 2024

10/10 Excellent

Elke

Travelled with group

8 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Great location and views in a quirky hotel

Small hotel in a converted building. Great décor and fantastic views of the Minster and square. Perfect location just 2 mins from the bus station and all local amenities. Clean rooms and towels. Free water, hot drinks and toiletries. Terrestrial TV. Massive bathroom. The huge bath would benefit from some hand rails as difficult to get in and out and very slippery! The shower was powerful. There are no staff on site so you need to call a mobile number if you need anything - we did not so all good. A delicious and generous hot breakfast was served in the Wheatsheaf pub (right opposite the hotel). I would definitely return to this hotel and Newport is the perfect location to discover the island.

Stayed 3 nights in Oct 2024

10/10 Excellent

James, Lichfield

25 Sept 2024

Stayed 2 nights in Sep 2024

6/10 Okay

paul

Business traveller

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Lovely accommodation, very stylish design. Good facilities in the room. Breakfast was excellent and the staff were very friendly and welcoming.

Stayed 1 night in Sep 2024

10/10 Excellent

carol

Travelled with group

13 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

The only trouble was. Which was not really your fault, the two nights we were there we had a couple have a fight out side.

Stayed 2 nights in Sep 2024

8/10 Good

Howard

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but could be better

Overall it was value for money, clean comfortable with an excellent choices for breakfast . However only a couple of niggles, there was only one hand towel instead of two, no hand soap , parking is a pain had to use an overnight car park 5 minutes walk away which in decent weather is ok however this weekend was torrential rain and we got soaked going back to our car.Also , no one on duty when we checked in so couldn't ask anyone about towels soap etc and though the shower was working it was not working properly. Understand they can't do anything about the parking but fix the things that are under their control and the stay would have been better and don't like that there wasn't anyone around to help if needed.

Stayed 1 night in Sep 2024

8/10 Good

A.J

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Charlotte

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property! Would reccomend. Easy check in. Very spacious room and very clean. Slightly noisy outside in the mornings with bin men so be sure to close your windows however this is to be expected as in the middle of a convenient square. We loved our stay. Thank you!

Stayed 1 night in Aug 2024

2/10 Terrible

Naomi

10 Aug 2024

Awful customer service

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

6 Aug 2024

Where is everyone?!

Air conditioning not working & the fan placed in room did not work either so a very hot uncomfortable night. Would have been nice to have been told this but did not see a member of staff.

Stayed 1 night in Aug 2024

2/10 Terrible

Atique

25 Jul 2024

Disliked: Staff & service

No Desk at Check in

There was no desk upon checking in. No human to guide with parking onsite. No place to park while checking in. The location is bad if you are visiting with a car. There is no WIFI in the lobby, so we had to buy 1 hour EE wifi so that we could download parking app.

Stayed 2 nights in Jul 2024