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Holiday Inn Norwich City by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Desk, soundproofing, iron/ironing board, free cots/infant beds
Bar (on property)
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Carrow Road, Norwich, England, NR1 1HU
  • Place, Carrow Road Stadium
    ‪1 min walk‬
  • Place, Norfolk Broads
    ‪3 min walk‬
  • Place, Norwich Riverside Walk
    ‪8 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Pitch View)

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Pitch View)

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(42 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 841 reviews
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About this property

Holiday Inn Norwich City by IHG

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Holiday Inn Norwich City by IHG's great location. During your stay, you're just a quick walk from Norfolk Broads. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Carrow Road Stadium and 5 minutes by foot from Norfolk Broads
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City by IHG. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.95 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very comfortable and clean, but the staff are what set it well above the norm.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Wonderful hotel, very clean and great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault anything about this hotel, easy check in, clean accommodation and well stocked bar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aristotle

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great room with pitch view, really fantastic staff on reception and at breakfast. Lovely stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Staff were very helpful and friendly. Standard of room and breakfast was very good considering the price was low.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exallant hotel Clean tidy room Serviced every day didn’t have to ask prime Location ideal for railway and football ground some rooms face the stadium pitch
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff on front desk. Quick check in. Nice hotel with easy parking. Good sized view and cool view of the Norwich Stadium.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable room, great breakfast and close proximity to shopping in Norwich.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Lovely staff and a comfortable room. We especially enjoyed the company and humour if the night porter.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Keely

Liked: Cleanliness, amenities, property conditions & facilities
staff were friendly, hotel was clean and parking easy
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gema

Liked: Cleanliness, staff & service
The room was comfortable, and the staff were very kind and helpful.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but could do with an update as everything is a little dated
Stayed 1 night in Mar 2026
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Lovely hotel
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nichola

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious! Ideal location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ellie

Liked: Cleanliness, amenities, property conditions & facilities
Perfect, clean and spacious
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eady convenient location for visiting me grandparents
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sharon

Nice friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel. Friendly staff. Good location. Affordable parking. Decent breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Moureen

Liked: Cleanliness, staff & service, amenities
Everything was really lovely
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome at reception, a large clean room with 2 double beds and a view of the football stadium. Good bar and lounge area with big screen tv. Breakfast was fine standard hotel buffet. Good location and a comfortable stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was slightly stuffy and couldn’t change the air con settings very easily. Other than that everything was spotless, the staff were helpful the lady who booked us in was great and ordered me a taxi for a specified time. A very pleasant stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely two night stay, room was very clean, staff was friendly and helpful and breakfast was hot and great choice of food to choose from.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so so friendly and the Hotel was spotless
Stayed 2 nights in Aug 2025

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