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Holiday Inn Norwich City by IHG

4.0 star property

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Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Desk, soundproofing, iron/ironing board, free cots/infant beds
Standard Room, 2 Double Beds (Pitch View)
Exterior
Daily buffet breakfast (GBP 16.95 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Carrow Road, Norwich, England, NR1 1HU
  • Place, Carrow Road Stadium
    ‪1 min walk‬
  • Place, Norfolk Broads
    ‪3 min walk‬
  • Place, Norwich Cathedral
    ‪17 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Daily full breakfast (GBP 16.95 per person)
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  • Pool
  • Spa
  • Pet-friendly
  • Kids’ pool
4.2 out of 5, Very good, 879 reviews
The price is €100
includes taxes & fees
2 Jan - 3 Jan 2026
Holiday Inn Norwich by IHG

About this property

Holiday Inn Norwich City by IHG

Hotel with a restaurant, steps from Carrow Road Stadium
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Holiday Inn Norwich City by IHG's great location. During your stay, you're just a quick walk from Norfolk Broads. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Carrow Road Stadium and 5 minutes by foot from Norfolk Broads
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City by IHG. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.95 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful reception staff, extremely helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

6/10 Okay

Kieran

Liked: Cleanliness, staff & service, room comfort
Great stay but the shower flooded due to blocked drain and flooded the room
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location with helpful staff. Fantastic breakfast selection and comfy beds.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely two night stay, room was very clean, staff was friendly and helpful and breakfast was hot and great choice of food to choose from.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been recently refurbished to a very high standard. Check in very efficient, staff on reception very friendly and helpful . Breakfast is self service, everything constantly been replenished. Would definitely not hesitate to stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Shaun

Stayed 3 nights in Aug 2025

8/10 Good

Lizzie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night for a quick visit to Norwich and nearby Wroxham. Chose a room with a pitch view as travelling with a big football fan. View was great but a shame the outside of the window was so dirty as it spoiled it slightly. Rest of the room was fairly standard, some black mould in the bathroom that needs attention. Location was fine, approx a 20min walk to Norwich Cathedral. Parking was an additional charge but no problem finding a space (might be harder on match days).
Stayed 1 night in Aug 2025

10/10 Excellent

frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pefect

Great stay, perfect for us as a family.
Stayed 3 nights in Aug 2025

10/10 Excellent

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great
Stayed 3 nights in Aug 2025

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and real estate

Amazing location in Norwich attached to the stadium. Real estate is large and room was very spacious. Two double beds ideal for family. TV could be improved in size and age. Shower fixture good quality but again could do with an upgrade. Breakfast was great even when busy, credit to the staff and the capital spend. Please keep going
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so so friendly and the Hotel was spotless
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness

mold in bath and sink.

overall its ok, our bath had mold stains and there was a very bad smell of mold when the water came out of the focet sink. i was affraid to clean my teeth and thoth brush with that water. i told it to the lady in the front desk when we left.. she didn't care much. also if you come with a dog have in mind he cant eat. breakfest with you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service Amazing sleep and breakfast

Stayed 1 night in Aug 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had breakfast at this Hotel, which was excellent mostly! We didn't like the 9-30 finish during the week. Some hotels serve food much later. Unfortunately I couldn't walk to Norwich because I couldn't walk that far and my friend had to drive each night. Not a problem. I'd like to mention a receptionist called Eva because she was extremely helpful finding another room with an accessible bathroom. Not only that but my friend had an adjoining room. Although the shower flooded the first time I used it! This was pretty dire but maintenance did a great job sorting it out. I presume there was a blockage in the outlet. Re the beds. I wasn't totally comfortable because of the fractures in my spine. We couldn't understand why there were no single beds anywhere in the hotel. Again not a problem, just an observation. I definitely recommend this hotel but recommend you ring beforehand and speak to Monica the Reception Manager to ask any questions you may have. I found that most helpful.Norwich is a good base for travelling around, which we thoroughly enjoyed. This review is from Philippa Dean NOT Martin Dean, my husband because he died in 2023
Stayed 6 nights in Aug 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend visit

Lovely staff - hotel on edge of town centre - walkable to restaurants and with paid parking. Room a little tired but clean. Breakfast had excellent selection.
Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Stayed 1 night in Jul 2025

6/10 Okay

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice, spacious room. Yes, as many people have said, rooms and beds need upgrading, but that didn’t bother us too much. What bothered me was that I chose this room for the air cooling, but it didn’t work. There was no available room to move us to, but someone was supposed to be coming in on the Monday to check it. I don’t know if they did, but it was never fixed. A family member lent us a fan in the end so we could sleep.
Stayed 6 nights in Aug 2025

8/10 Good

Sheree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy due to the football ground workers early in the morning.
Stayed 1 night in Aug 2025

4/10 Poor

Natalie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

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