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The Norwich Hotel

3.0 star property

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Photo gallery for The Norwich Hotel

Bar (on property)
Bar (on property)
Front of property
Twin Room
Reception

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Breakfast available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
116 Thorpe Road, Norwich, England, NR1 1RU
  • Place, Carrow Road Stadium
    ‪7 min walk‬
  • Place, Norfolk Broads
    ‪7 min walk‬
  • Place, Norwich Castle
    ‪18 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room

Desk, bed sheets

Double Room

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, bed sheets

Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 7 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

The Norwich Hotel

A 24-hour front desk, wedding services, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
The Norwich Hotel offers 38 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
During your stay at The Norwich Hotel, you're just a quick walk from Norfolk Broads. Features include free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi in some public areas
  • Free self parking
  • Cooked-to-order breakfast offered for a fee
  • Services include luggage storage and wedding services
  • Just a 2-minute drive from Norfolk Broads and 9 minutes from University of East Anglia
WiFi is free in public spaces. Free self parking is available.

This 3-star Norwich hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 8.95 per person

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 25 2022 to September 11 2024 (dates subject to change).
The property is closed between April 25 and March 31.
This property will be closed from April 26 2022 to December 31 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 8.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Norwich Hotel
The Norwich Hotel Hotel
The Norwich Hotel Norwich
The Norwich Hotel Hotel Norwich

The Norwich Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 21 out of 167 reviews
Rating 8 - Good. 44 out of 167 reviews
Rating 6 - Okay. 47 out of 167 reviews
Rating 4 - Poor. 26 out of 167 reviews
Rating 2 - Terrible. 29 out of 167 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

David

Stayed 1 night in Mar 2022

4/10 Poor

Claire

Stayed 2 nights in Mar 2022

4/10 Poor

Chris

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

Not bad

Bed was comfy. The room was very dated and not v clean. staff were friendly enough. I'd say an okay hotel for the money and one night. Location is good
Stayed 1 night in Feb 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel and always been happy with it. The staff are really friendly and welcoming. Yes it is a little dated but if you want something fancy then pay twice the price elsewhere. For the price on a Saturday night in Norwich it's great. Always very clean and comfy. Nice and quite too, and a few minutes walk to the train station and Riverside. Thanks very much no doubt we'll be back soon!
Stayed 1 night in Feb 2022

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

It was a good stay beds were really comfortable
Stayed 2 nights in Feb 2022

2/10 Terrible

Kris

Stayed 1 night in Dec 2021

2/10 Terrible

Lauren

Stayed 1 night in Dec 2021

2/10 Terrible

Elliot

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Poor

Radiator was hung on by a shoe lace, gave our key to someone else simply not good enough! Had car keys, christmas present all in our room
Stayed 1 night in Dec 2021

2/10 Terrible

Darren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel

Awful hotel, room was messy, tiles in the bathroom were all loose. Disgusting hotel
Stayed 1 night in Nov 2021

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slum Dog Millionare

Awful, just awful
Stayed 1 night in Nov 2021

8/10 Good

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the staff. Only problem was it was so noisy people ealking past didnt seem to care about others trying to sleep at 2/3am
Stayed 3 nights in Nov 2021

6/10 Okay

Edward

Below par

The room had no mains water to fill up the kettle only bathroom water, the walls had stains on them.the bar and restaurant wasn’t open so the price wasn’t competitive for a room only. I wouldn’t recommend this hotel to friends and family. Norwich as a city is lovely vibrant but would find a different hotel.
Stayed 2 nights in Nov 2021

6/10 Okay

Gareth

Disliked: Amenities, property conditions & facilities
It’s a lower rate for a reason Heating was uncontrolled shower was also uncontrolled freeze and scald for a minute adjustment of the pitiful flow
Stayed 1 night in Nov 2021

6/10 Okay

Clare

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Seen better days but clean

Good location and free parking, staff were helpful
Stayed 1 night in Nov 2021

8/10 Good

Shem

Stayed 1 night in Oct 2021

2/10 Terrible

BRIAN

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Avoid,not nice.
Stayed 1 night in Oct 2021

6/10 Okay

Jonathan

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

Romar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Cuong

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2021

4/10 Poor

Linda

Travelled with family
Disliked: Amenities, property conditions & facilities
The breakfast was good and the staff were friendly enough but the room was so in need of a refresh. Not even a proper wardrobe and the shelves were filthy, toilet was stained and bathroom smelled of damp. Basic was not the word and it wasn't cheap, we'd have paid the same for Premier Inn with a comfy bed, bedside light, proper wardrobe and freshly decorated. We had to have windows open as it was so hot and all we could hear all night was the staff chatting, singing and laughing all night the 1st night then I think all they did the 2nd night was walk in circles around the building, we were opposite the stairs and all we could hear was them talking loudly then when they got back down to the staff quarters we could still hear them. I think the last time I heard them was 5am. We were going to spend the day around the City before we headed home but we were so exhausted we just couldn't wait to get home. Fawlty Towers was like the Ritz compared to this place.
Stayed 2 nights in Sep 2021

4/10 Poor

Martin

Disliked: Cleanliness, room comfort
Very old dated building with very poor cleanliness
Stayed 1 night in Sep 2021

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service

Cheap and cheerful

Nice lady at check in. Check in was quick. Room was clean and sufficient. Bathroom dated but did the job. Free parking a massive bonus. Close to good pub.
Stayed 1 night in Sep 2021

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